Quickies: NR Series, Palm, Universal Bridge

ok that's good news, where did you find the replace cradle news. And did you ask palm why they waited for like more than a year before replacing it / releasing a bug fix ? I mean the next generation of M505 has already released, and now they are fixing bugs for the version they already replaced/retired, and you call that good support ?? And of course it has to be AT NO COST !!! Their customers paid for the product and the product is supposed to work, not fry my motherboard, they are lucky that no lawsuits was filed against them.

Have you ever had such a big problem with sony's product ?? I don't think so, but for you sony can do no right so there's no way anyone can start a civilized conversation about it with you.

Yeah right! you must be a Palm employee.. after a year and thousands of complaints they finally decided to do something decent,after the m505 have been discontinued!!
The m505 has so many flaws that Palm should send the m515 to ALL m505 owners because that's what it was supposed to be right?

Over here, the dealer offers front line support. As teh retailer, it was in our interest to keep customers happy. Usually problems were sorted out quickly and easily. If there was a problem, for example a "camcorder "stopped working for no reason" and once opened up it appeared full of salt or sand (due to a tumble at the beach usually) We'd sit down with the customer and explain that this probably wasn't a warranty repair. Having said that, Sony frequently carried out the repair as a gesture of goodwill.

OK I am biased but.... I still think Sony service is excellent

I hope that was simple enough for "you" to understand.

Now, this next part may be a little complicated, so i will go slow. Since the world does NOT revolve around "You" or any single person, it is impossible to have a "BEST" item. Yes, I know this is hard to accept, but it is true. This leads to the fact that there can be many choices available for people. It allows them to find what is "Best" for them. There are many people who's "Best" option is the cheapest item they can get. There are other people who can get their parents to buy them anything if they whine enough, like "You".

Sony is doing some wonderful things with the Palm products, and I love them for it. Anyone who can bring me more choices I like. Palm does not seem to be pushing as hard, but overall, they make nice, simple products; which for many people are the "Best-Fit" to what they need. Sony is also trying to get into this simple line with the S3xx series.

> "I have watched Palm pull back from it's customers
> in so many different ways, you get a real "Enron" vibe!"

Nice to pull a topical and timely news reference, but next time, try and have it make sense.

> IT'S BEEN LOSING MARKET SHARES

do you mean PalmOS or Palm hardware?

And, statistically speaking, it is easy to double you market share when you have very little of it. Not saying that Sony is definitely going to be a significant market force, but you cannot base the outcome on this on the fact that Sony's share went from 4% to 6% while Palm's fell from 65% to 60%.

Once again, true statement, just pointless.

nategall says "blah!"