Quickies: SJ30, Handango, Super Names, Entourage, Super Duck

Hyperbole aside, how much do points get?

Free Emails! Yea!! Not that I don't already get those from all the developers I told to tell me when they release a new version or have new news. If these software writers are showing/selling their software on Handango, then they get to send out a email every month of great software deals on Handango. No news of their own, just a big email Handango put together for them. Pretty bad when you get a dozen of those every month. Everyone needs to make money and this may be a way of Handango paying the developers more, but how about just upgrading their software and letting us know?! Handango once again helping themselves, er... everyone.

> 5) Yes, we're trying to build our customer base and
> the mobile software market, and we're serious enough
> about that to take on the cost to build this program
> as well as the cost of the rewards themselves. But,
> the rewards program is really first and foremost a
> way of thanking our loyal customers.

Well, I think the rewards program is a great way to reward customers that were going to buy Palm apps regardless of rewards. Unfortunately, it doesn't motivate me personally to go out and purchase any apps that I wouldn't normally have purchased.

I'm still extremely frugal when it comes to buying PDA software, and can't envision myself spending more than $50 in an entire year on Palm apps. That translates to 500 points, and isn't valid for anything of value.

Of course, that's just me.

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Wooo!

> And don't forget about "Datebook on Clock"
> and "DataKeeper". Updated DAILY now for the last 3
> months!

I haven't noticed that...? Are you sure they weren't "Featured Products"?

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Hey everyone,

Wanted to share a recent experience w/ Handango and get your input on whether I'm being unreasonable. At my last PUG meeting, Handango provided shirts, (outdated) software, and discount coupons. I used one of the coupons to order about $60 worth of software, but forgot one program I wanted. When I went back *a few minutes* later to try to order it as well with the coupon, I got a "Sorry, one-time use only" message. I emailed Handango's customer support, explained my honest mistake, and asked for a break and they said, "Unfortunately, no, it was a one-time use only discount."

Now, doesn't it seem in a case like this that *good* customer service would have been to cut me a break, since the time span between purchases seems to indicate pretty well that it really was just a stupid/honest mistake on my part? OR, am I just asking too much? What do you think?

Thanks!

In defense of the DtbkOnClock guy, I actually like the program, but a few nuances keep me from getting it. All those updates ARE updates, bug fixes, rather, but he just doesn't put it in the update description. He did that for a while, anyway, maybe he did go crazy for download/purchase exposure.

Thanks for the feedback!

Regarding developers reposting their products for exposure. Obviously, this practice dilutes the value of the updated list to the customer, and as such, it's not at all in our best interest. We recognize something as an update only when a new file is uploaded to the site. However, it's impossible to tell a valid update from an invalid one without engaging in a costly application review process for each update. Until we find a better automated solution, we're handling this on a one-by-one basis, so if you see anyone obviously violating the policy, please email partners@handango.com and someone will contact that developer.

Regarding reviews, we limit reviews to user comments on the product. Comments unrelated to the app, its functionality and its support, don't have a place in a product review.

Regarding the user group package and discount. I'm sorry! Email me, and I'll get you an updated 10% code. Our CS team didn't know you were with a user group, or they would have honored this request.

Also, sorry that you thought our software gift was outdated! One of the risks of putting software on CD is that it doesn't update itself! However, all you have to do is register the software and you can download the most up-to-date version. It says so right inside the package!

Again, please feel free to email me directly with any questions regarding the Rewards program or other subjects.

Thanks,
Clint Patterson
Handango
clint@handango.com

NICE!!!!!

> What handhelds cost in other countries has little or
> no bearing on what they sell for in the U.S

Tell me about it. Sony Canada constantly releases stuff here at greatly inflated prices. It's always cheaper for me to buy from ecost.com, even after shipping and handling and duty...

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29,800 yen = USD $250 but they're not going to sell it at $250 in US.

That never happened.

The price is $299. Definately confirmed.

> ...Which means it will sell for $499 CDN... at a
> conversion rate of 1.54, Sony Canada pockets an
> easy (extra) $37 for each SJ30 sold...

True, but it's all relative. Every dollar above cost is a really a dollar in Sony's pocket (easy or hard.) Products are released based on supply and demand and other factors, some of which vary from country to country.

Somewhere there's one country where it's the most expensive, they have the most reason to complain! ;)
(maybe it's Canada I don't know!)

sj30 sells for about 340 Euro in Germany

It totally f***** up my DatebookDB yesterday. I added a birthday from SuperNames and then removed it. After that nothing is like it was, appointment disappear only to show up later, Unfiled category doesn't work etc. etc. I might have had bad luck but I'm not installing it again...

This looks like a beta release. It's full of bugs (try beaming a contact from it). There will be a 2.01, wait for that. Frankly I don't why they rushed it out so soon. Their beta testers must have been sleeping. Yes, I'm pissed that beta testers were hyping this app instead of testing it.

> No Zen of Palm here!

There is no Zen of Palm in any program or any PDA. The Zen part of it is in the user's experience.

Which could mean using the built-in datebook, or it could mean using this program. Personally for me, ActionNames does the most for me.

Thanks,

Even on a Clie it looks ugly.

If it's too slow on a 66Mhz NR70, I hate to see what it looks like on a regular Palm.

Believe me, this wasn't rushed out. We've been testing for about 4 months now. We've definitely missed a few bugs, but are working hard to fix them. We've tried to make this application as flexible as possible (you can make the screen as gaudy as you like, or almost exactly like the built in Address Book, for those that think it's ugly), as a result, there are configurations that eluded us and are cropping up now. We should have 2.01 out on friday, which will fix the majority of the bugs and user interface issues raised. Thanks for supporting us!

Ben Gottlieb
Stand Alone, Inc.

Coola was a failed company that wanted to be a 'clearing house' type website for info. We've removed this functionality, 'cause they went out of business. As for an outlook conduit, it's not as easy as it sounds ;-) We are working on this, but it's not even close to done. Sorry.

Ben Gottlieb
Stand Alone, Inc.