Comments on: Palm's Push into the Enterprise
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RE: Palm doesnt know squat about corporations
RE: Palm doesnt know squat about corporations
RE: Palm doesnt know squat about corporations
Dave
RE: Palm doesnt know squat about corporations
If Palm can't help - look at their list of Enterprise Alliance Partners (We are one of them). Anyone on that list would be more than glad to help you with Hotsync Server (or even other competing products)
What the user needs to realize is that the reality of the mobile world of today (and tomorrow) will be populated with multiple OS devices (PalmOS, CE, RIM, Java2ME, WAP and more). If he/she is hoping or expecting a winner take all - get ready for a disappointment. What the user needs to do is realize that products like HotSync Server, ExtendedSystems, Afira, Synchrologic, and others will all be necessary tools to deploy, manage, and connect multiple devices.
I expect Palm will support the enterprise customers with a similiar model to Microsoft. It's called "Solution Providers".
Are you subscribing to Palm Enterprise support? Are you subscribing to Microsft support?
Soon you'll be able to view "enterprise" solutions on Palm in a searchable site, with customer feedback on solutions. This will be the real measure of customer satisfaction - not just anonymous ramblings.
Palm hasn't replied to my open letter, either
There are a bunch of cases where the Palm OS falls short, and the developers haven't helped bridge the gap. I'm happy to answer questions from Palm developers, Palm folks, or Alliance partners who are looking for some clues; email palmdude@baylug.org
In short, Palm seems to be centered around single-user development. In a two-palm household, we need to be able to share some calendar/phonebook entries while keeping others separate..consider extending this to memo's and to-do's as well... Since I also use my Palm at work (and I've created illustrated TealDoc manuals, which I share), I need to sync at home and at work.
I also tried to get info about the group server. Nobody returned email or calls...and very little info about how it can address my needs is online at Palm.
The alliance partner websites also want money before they will answer questions...including "Can you do this?". If I could figure it all out, I'd post a webpage about it, and list it in a dozen search engines, since the resource pool on the topic is practically nil.
As near as I can tel, as an appliance operator, the PalmOS only has one "backup" bit, so it can't tell if I'm at home, at a conference, or at the office, which means that some data doesn't get shared without my manually editing the phonebook, calendar, Memos, etc.
(And don't get me started about the duplicate entries in the addressbook, which requires a third-party app to interceed because of a hiccup in the OS. :-(
-Z-
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Palm doesnt know squat about corporations