Comments on: PalmDock V review

Take a break from all the color news and read our latest review of the PalmDock V by Solvepoint... So you upgraded from a Palm III series to a Palm V/Vx? Well, if you are like me you have many Palm III accessories that are now useless! Well hold on, enter the PalmDockV! Review by Robert Zach.
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Compatibility with Palm portable keyboard

Eric Chow @ 7/30/2000 9:36:50 PM #
I have the new textures Palm Dock V. Works wonderfully with hotsync cradle. But one major problem: it doesn't work with Palm Folfable Keyboard. I suspect that I might have to buy the extra pins to make it work.

Tries emailing solvepoint but receiving no response in more than a week. That is bad for customers.


I hope they will rectify it soon.

RE: Compatibility with Palm portable keyboard
Solvepoint Support @ 7/31/2000 9:11:02 PM #
Dear Eric:

We have looked into this issue with the Palm Portable keyboard. There are a number of people that have reported that it is working (for publishing on our compatibility page) --and some have reported that it does not.

We believe we have identified the problem and are implementing a fix in the near term.

As for your not receiving a prompt reply, that is not acceptable and we sincerely apologize. It is also not the user experience we wish you to have and remember. A review of our support records does not explain why you did not get an answer right away.

We will put you on an announcement list for a confirmed solution. Others can stay tuned to our website at http://www.solvepoint.com" CLASS=NEWS TARGET=_NEW>http://www.solvepoint.com for an update.

In the meantime, please enjoy hot-syncing with your DockV.

Sincerely,
Support
Solvepoint Corporation

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