Comments on: PalmSource Posts 20 New Expert Guides

PalmSource today announced the availability of its expanded Expert Guides, offering 20 new guides with expert opinion on applications tailored for a variety of professions and special interests.

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No update on existing expert guide?

asiayeah @ 7/20/2004 11:40:18 AM #

It's really good that PalmSource has asked so many volunteers to write those expert guides. However, some of the expert guides are written some time ago and are never updated. Some new software may solve the same problem in a better way and they are not mentioned.

--
With great power comes great responsiblity.

RE: No update on existing expert guide?

rcartwright @ 7/20/2004 4:36:10 PM #

I agree. The legal post had a reference to JDPDA.com, which as far as I can tell has not had a new review since June 2003. Even worse, she omits Shadow Plan as as useful software, which amazed me as many of the lawyers that are into Palm products also use Shadow.

Rick C

RE: No update on existing expert guide?

abosco @ 7/20/2004 6:17:03 PM #

Actually, we're required to keep them updated at least once every quarter. Standard things - add in new applicable software, make sure there are no broken links, tweak some of the descriptions if desired, etc. If there's software that's missing, it's a possibility that the creator of the guide is unaware of it. Drop them a line and let them know.

-Bosco
NX80v + Wifi + BT + T616

RE: No update on existing expert guide?

Michael Mace @ 7/21/2004 3:42:07 PM #

Thanks for the comments, and I'm sorry I was slow to respond on this.

Alex is right, the guide authors generally update their material at least once a quarter, and some of them are a lot more frequent. If something's missing, chances are the author just didn't know about it. There's a feedback link at the left edge of every guide; just click it to send us a message.

Regarding links to third-party web pages that haven't been refreshed, this is a tough issue for us. It's pretty common on the web for someone to get enthusiastic, create a page on a subject, and then not do much to maintain it. We struggle over whether to point to these pages. The general rule is that if the page still has relevant info, we'll point to it. In this case, the author made the call that the page is still relevant.

Again, thanks for the comments.

Mike
CCO, PalmSource Inc.

Great Resource!

DWD @ 7/21/2004 4:10:58 AM #

I've used a number of different guides on several occasions and have always found them to be an excellent resource. It's nice to see Palm expanding the subject matter.

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