Comments on: palmOne Releases Verizon Treo 600 Update

palmOne support has posted a software update that features performance and reliability enhancements for Treo 600 Smartphones on the Verizon network.
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Problems with installation

dickius @ 2/21/2005 3:39:52 PM # Q
I installed this on my VZW Treo 600, and it sent the phone into an infinite reset loop. (The Palmone website has instructions on what to do when this happens, but they didn't work for me.) I'm awaiting support from PalmOne. Don't know if this is happening to others.

RE: Problems with installation
Felipe @ 2/21/2005 6:09:19 PM # Q

it is always best to hard reset the device (after you do a sync).
create a temp name.
sync the update.
apply the update.
Hard reset the device.
when you sync, pick the old name.

RE: Problems with installation
DevPOV @ 2/22/2005 12:20:03 PM # Q
The infinite resets is happening to me, too. I guess I'm going to have to slowly install things back on one-by-one. What a crappy update.

RE: Problems with installation
dickius @ 2/22/2005 4:00:18 PM # Q
I identified the problem files after much trial and error. It's the wireless sync software (SyncClient.PRC, SyncFWDB.PDB, and SyncMail.PRC). Do a hard reset, trash these three files (or put them someplace safe), restore everything else, then reinstall Wireless Sync, and you should be good to go. In the meantime, since Verizon was unable to help me with my problem, they have sent me a new (or maybe refurbished?) Treo 600, which should arrive tomorrow. Should I stick with the one I have, or transfer everything over to the new one?

RE: Problems with installation
i-man @ 3/5/2005 7:12:10 PM # Q
Im having problems after the update. I click on phone settings off the main menu and pooof...reboot. any one see this? it may be some offending files from the upgrade but I dont know.

thanks for any help

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tthiel @ 2/22/2005 11:58:18 AM # Q
Gee thats exciting Verizon. Where is the Treo 650 already??

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