Comments on: Quickies: SJ30, Handango, Super Names, Entourage, Super Duck
The Handango Rewards program allows customers to earn points redeemable for prizes and free software. Customers receive 10 points for every $1 spent. -PR
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RE: Handango Rewards
RE: Handango Rewards
Bleah.
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Wooo!
RE: Handango Rewards
RE: Handango Rewards
Wanted to clarify a few things.
1) All emails from Handango are completely optional.
2) When you sign up for Rewards emails, you also get 10% off your next purchase.
3) At 1000 pts, you do qualify for special offers that come mostly from our OEM partners, but again, it's your choice to opt-in or not.
4) The emails from developers come from developers, not Handango. Though we help some developers create email offers for their customers, the developer sends it to their own opt-in list; we require that it's an opt-in list before we help put together the email. If you receive it several times, it usually means you're opted in to multiple developer lists.
5) Yes, we're trying to build our customer base and the mobile software market, and we're serious enough about that to take on the cost to build this program as well as the cost of the rewards themselves. But, the rewards program is really first and foremost a way of thanking our loyal customers. Last year, several thousand folks would have qualified for rewards; these are the folks that keep the mobile software economy humming, and we wanted to let them know we appreciate their business.
As always, we're open to feedback on the Rewards program or anything else.
Thanks!
Clint Patterson
Handango
clint@handango.com
RE: Handango Rewards
> the mobile software market, and we're serious enough
> about that to take on the cost to build this program
> as well as the cost of the rewards themselves. But,
> the rewards program is really first and foremost a
> way of thanking our loyal customers.
Well, I think the rewards program is a great way to reward customers that were going to buy Palm apps regardless of rewards. Unfortunately, it doesn't motivate me personally to go out and purchase any apps that I wouldn't normally have purchased.
I'm still extremely frugal when it comes to buying PDA software, and can't envision myself spending more than $50 in an entire year on Palm apps. That translates to 500 points, and isn't valid for anything of value.
Of course, that's just me.
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Wooo!
RE: Handango Rewards
RE: Handango Rewards
> and "DataKeeper". Updated DAILY now for the last 3
> months!
I haven't noticed that...? Are you sure they weren't "Featured Products"?
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Wooo!
RE: Handango Rewards
Been showing up almost every day for the last several months. Several users complained by posting in the reviews about the practice, and then Handango removed all but the 5 star reviews from the products plus allow the developer to continually (automatically) touch the products each day so that they are redisplayed as updated. This HAS been brought to Handangos attention, and they seem to not only allow it, but promote it due to the fact that only THEY could have removed the same remarks that pointed out what the developer is doing. Someone even has an email from the developer where the developer pretty much replied "If you don't like it, then do it yourself with your own products". Handango just turns a blind eye, or they have a vested interest in this software getting reposted like this every day. I don't think it's fair to other developers who truly have updates and want people to notice.
RE: Handango - Maybe You Can Help Me
Wanted to share a recent experience w/ Handango and get your input on whether I'm being unreasonable. At my last PUG meeting, Handango provided shirts, (outdated) software, and discount coupons. I used one of the coupons to order about $60 worth of software, but forgot one program I wanted. When I went back *a few minutes* later to try to order it as well with the coupon, I got a "Sorry, one-time use only" message. I emailed Handango's customer support, explained my honest mistake, and asked for a break and they said, "Unfortunately, no, it was a one-time use only discount."
Now, doesn't it seem in a case like this that *good* customer service would have been to cut me a break, since the time span between purchases seems to indicate pretty well that it really was just a stupid/honest mistake on my part? OR, am I just asking too much? What do you think?
Thanks!
RE: Handango Rewards
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God Bless,
EnocH
RE: Handango Rewards
RE: Handango Rewards
RE: Handango Rewards
Regarding developers reposting their products for exposure. Obviously, this practice dilutes the value of the updated list to the customer, and as such, it's not at all in our best interest. We recognize something as an update only when a new file is uploaded to the site. However, it's impossible to tell a valid update from an invalid one without engaging in a costly application review process for each update. Until we find a better automated solution, we're handling this on a one-by-one basis, so if you see anyone obviously violating the policy, please email partners@handango.com and someone will contact that developer.
Regarding reviews, we limit reviews to user comments on the product. Comments unrelated to the app, its functionality and its support, don't have a place in a product review.
Regarding the user group package and discount. I'm sorry! Email me, and I'll get you an updated 10% code. Our CS team didn't know you were with a user group, or they would have honored this request.
Also, sorry that you thought our software gift was outdated! One of the risks of putting software on CD is that it doesn't update itself! However, all you have to do is register the software and you can download the most up-to-date version. It says so right inside the package!
Again, please feel free to email me directly with any questions regarding the Rewards program or other subjects.
Thanks,
Clint Patterson
Handango
clint@handango.com
PEG-SJ30
I was going to pick up the SJ20 but now I think I will wait!
RE: PEG-SJ30
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News Editor
RE: PEG-SJ30
> no bearing on what they sell for in the U.S
Tell me about it. Sony Canada constantly releases stuff here at greatly inflated prices. It's always cheaper for me to buy from ecost.com, even after shipping and handling and duty...
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Wooo!
N760C?
don't be silly
That never happened.
The price is $299. Definately confirmed.
RE: PEG-SJ30
RE: PEG-SJ30
> conversion rate of 1.54, Sony Canada pockets an
> easy (extra) $37 for each SJ30 sold...
True, but it's all relative. Every dollar above cost is a really a dollar in Sony's pocket (easy or hard.) Products are released based on supply and demand and other factors, some of which vary from country to country.
Somewhere there's one country where it's the most expensive, they have the most reason to complain! ;)
(maybe it's Canada I don't know!)
RE: N760C
I guess I might consider it (getting an SJ20), damn maybe I just will get a N760C. The battery life is great, it has a nice color screen, and it's still reasonably small (meaning small enough for me.)
Thanks.
PEG-SJ30 sells for about 340 Euro in Germany
RE: PEG-SJ30
Be warned.
SuperNames
RE: SuperNames
RE: SuperNames
RE: SuperNames
RE: SuperNames
RE: SuperNames - What were they thinking?
RE: SuperNames
There is no Zen of Palm in any program or any PDA. The Zen part of it is in the user's experience.
Which could mean using the built-in datebook, or it could mean using this program. Personally for me, ActionNames does the most for me.
Thanks,
RE: SuperNames
RE: SuperNames
The fuctions are by far the most satisfactory among all the other address book programs, but this 2.0 version is too slow in NR70V. Even too slow after Speedup to 88 MHz
RE: SuperNames
Super Names 2.0 bugs
RE: Super Names 2.0 bugs
Ben Gottlieb
Stand Alone, Inc.
RE: Super Names 2.0 bugs
nice to see that you are actually watching this thread. I understand that even through excessive testing you will not be able to find all the bugs - so I'm patiently looking forward to Friday (and the coming Fridays...)
However what really annoys me, is the missing sync facility with Organizer or Outlook for the extra fields build in. You've been promising this feature for as long as version 1.4x but all I saw was "Coola" - which is of little help if one uses regular desktop software (by the way, who is Coola ?).
RE: Super Names 2.0 bugs
Ben Gottlieb
Stand Alone, Inc.
RE: Super Names 2.0 bugs
With the recent update to 1.1 most of the problems that arose out of it using a separate database from the buit-in database have been addressed. It now can work with the phone lookup command as well as the e-mail address look up command in Mail. And it will even dial numbers for those of you using Palm phones.
The only issue remaining, and it is a major one, is that is does not work with any third party programs that excess the built-in phone database like PhoneLookUp DA or Datebk5. Perhaps, if KeyContacts becomes popular enough it will be supported by third-party developers but at present I don't see how Chapura can address this problem on its own (except with its own products).
I make this suggestion because I am an Outlook user and at on point seriously considered SuperNames for the access to multiple addresses, etc. but ultimately decided against it because it would require the maintenance of an extra phone database on the Palm that was not available in any form on my desktop.
In the Spirit of Umoja,
Ronin
RE: Super Names 2.0 bugs
Glad you're releasing a bug fix version. This version looks nice on my NR70V. Since v1.6, I have not been able to beam categories properly. Only the very last record in the category is beamed. I hope this is fixed w/ v2. Also, I wish the new address field defaulted to "last name" instead of "first name", as with the previous version. Another problem is that you cannot use the palm OS edit functions in the address edit field... if I write in a name in the name field, then highlight and try to cut, copy, or paste... it won't work. Just deletes the info. Changing this would be nice too. Also, can you add a single row of blank pixels in above the top name on the list? The top of the name blends in with the black line of the header fields and obscures it a bit. I like the gray triangle for deleting the entry field when searching for name... but, it's all or none. So, if you just want to back up a letter, there is no easy way to do it cause "backspace" doesn't work... can the "backspace" feature be restored? Also, SN needs to remain in full-screen mode when exiting and returning on an NR handheld. Right now, it goes to whatever the previous app mode was. When you hit "new" to make a new address, there should be an option in prefs to automatically maximize the virtual graffiti area. This is important because many people use the VG to enter data. It's annoying to have to open and close it manually. Programs need to add this feature to make it more customized and reduce work done by the user to maximize functionality. Thanks.
Josh
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Handango Rewards