MobileInfocenter

Comments on: Understanding Palm: What Ed Colligan really said

Mike Mace has a new article up that covers his take and summary of a recent talk given by Palm CEO Ed Colligan. This is the same talk where the recent iPhone competition comments came from.

Mike does a great job summarizing the event, and it turns out there was a lot more interesting discussions other than the Apple competition. In fact Colligan hints that Palm is working on Treo's with WiFi built in and also talks vaguely about future mobile computing products in the works.

Return to Story - Permalink

Article Comments

 (19 comments)

The following comments are owned by whoever posted them. PalmInfocenter is not responsible for them in any way.
Please Login or register here to add your comments.

Start a new Comment Down

Colligan has been giving lip to WiFi for a long time

SeldomVisitor @ 12/14/2006 7:09:19 PM # Q
Nothing new here...move along.

Reply to this comment

Thanks, Mike.

Gekko @ 12/14/2006 8:11:05 PM # Q

ZZZZZZZZZZzzzzzzzzzzzzzzzzzz.



Reply to this comment

Much too quick to jump to conclusions

twrock @ 12/14/2006 10:37:42 PM # Q
I finally listened to the full recording earlier this week. I'll admit that I should have known better than to accept the "conclusion" of the San Jose Mercury News (An Apple phone? Palm CEO says, `What, me worry?' http://www.mercurynews.com/mld/mercurynews/news/columnists/16057579.htm) upon which the PIC article was based (Colligan Laughs Off iPhone). I don't think that was was a very accurate portrayal of Colligan's responses to the questions. Makes for catchy headlines, but isn't accurate.

Interesting that the SJMN actually has "What, me worry?" shown as a direct quote of something Colligan said. But I didn't hear him say it when I listened to the recording. Notice that in the body of the article they don't have that quote. I didn't know it was acceptable for a newspaper to make up quotes. Seems like a cheap-shot to me, designed simply to attract attention, but I suppose I might have missed it somehow.

For those of you who care to listen to the whole thing, here's the link: http://blogs.zdnet.com/BTL/?p=4020
See if you can hear him say "What, me worry?" in response to the possibility of an iPhone from Apple. I didn't hear it, and I certainly didn't get the sense that he was "laughing off" Apple.

As an aside, when asked about "a converged device" (cell radio and WiFi), Colligan responded "stay tuned", which of course implies that Palm has plans. I'm sure Palm would like to, but the US carriers are still the "king" at the moment.

I'm still waiting for the mythical color HandEra.

RE: Much too quick to jump to conclusions
ThunderCracker @ 12/14/2006 11:55:15 PM # Q
Twrock,

I do not understand this fascination with the carriers blocking wifi. Every carrier except Nextel now has a wifi enabled phone. Why would this be such a problem for Palm to do it?

Palm III --> Compaq Areo 1550 --> Palm IIIc --> Visor Edge --> Casio EM500 --> Sony T415 --> Compaq 3670 --> Dell Axim x5 Advanced --> Sony SJ20 --> Palm T|E --> HP H1945/T610 --> Dell Axim X30 --> Axim X50v --> Treo 600 --> Palm T|X --> Blackberry 6230 --> Treo 650 --> Blackberry 7100t --> BB 7290 --> Samsung Blackjack

RE: Much too quick to jump to conclusions
twrock @ 12/15/2006 12:03:34 AM # Q
I don't know. I'm just repeating the complaints I've heard. Where I live, this isn't an issue either. Maybe I'm hearing things wrongly.

I'm still waiting for the mythical color HandEra.
RE: Much too quick to jump to conclusions
ThunderCracker @ 12/15/2006 1:16:48 AM # Q
You know what, I am afraid that Palm is using a mythical, (now at least) carrier objection issue to avoid having to innovate. They are stuck on this tired old format (Treo Series) and just will not get to the next big thing.

Just how many different types of platforms is windows mobile running on now? I count at least 4. (Candy Bar SmartPhone, Clamshell SmartPhone, Sliding Keyboard Pocket PC, and CandyBar PocketPC.) Heck, even RIM has 3 different formfactors now. There is a formfactor to serve you however you want to be served.

Then there is Palm. Still selling the same basic formfactor since 2002! And when we question the innovation, we get excuses. "No body wants it", "No body needs it", "no body is asking for it", "the hardware can't support it", "It's the carriers", "Why build something for just the 'power users'"

Say what you want about the Windows Mobile and all of the rest, but if Windows Mobile is flexible enough to fit in all of those platforms, they why, why the heck can't Palm find a way to do it as well? PDA's are not a one size fits all solution afterall.

Why can't liveFaith get his mythical 800g with a full 320X480 screen and a sliding keyboard?

Why can't TVOR get a modern Clamshell Palm device?

And lastly, Why of Why must I get the blackjack in order to have a device that is less than a half an inch thick?

The answers my friend are NOT financial. HTC has the freaking designs already to go for crying out loud. The simple, regrettable truth is that Colligan and Company , and yes that includes Mace, Hackborn and even Hawkins has consistently been out to lunch when it comes to innovating since 2002.

I know competition, especially competition with Microsoft is tough. But to get beat by them essentially because Microsoft and it's hardware partners out innovated them is fundamentally inexcusable.

Even worse, that situation, was widely recognized in 2003 and yet it IS STILL GOING ON!

I'd like to direct the rest of this post to Ed Colligan:

Please tell me, PDA expert in every platform in existence, What is your compelling story? in other words:

What can a Palm do, that no other device can?
What could a Palm do, that no other device will be able to do in the future?

Answer those 2 questions, and you will save your company. In the meantime, I'd lay off of attacking or even commenting on your competitors until you and your company demonstrate some competence in delivering a compelling platform.

End of Line

Palm III --> Compaq Areo 1550 --> Palm IIIc --> Visor Edge --> Casio EM500 --> Sony T415 --> Compaq 3670 --> Dell Axim x5 Advanced --> Sony SJ20 --> Palm T|E --> HP H1945/T610 --> Dell Axim X30 --> Axim X50v --> Treo 600 --> Palm T|X --> Blackberry 6230 --> Treo 650 --> Blackberry 7100t --> BB 7290 --> Samsung Blackjack

RE: Much too quick to jump to conclusions
vorlon @ 12/15/2006 2:47:40 AM # Q
I do not understand this fascination with the carriers blocking wifi.

It's common, open practice for carriers to cripple phones in countries where that's legal. A couple of examples: Nokia E61 vs. E62, Vodaphone with Treo 750 in the UK:

Out of the box, the phone won't connect to Skype's website, which the phone reports has been restricted by the carrier...

It gets worse. You're not even allowed to send pictures taken on the phone's camera by Bluetooth, only email or MMS - usage of which, unlike Bluetooth, renders gold unto Vodafone. You can't send files to the Treo by Bluetooth either. For the 750v, it seems Bluetooth exists only to connect the handset to wireless earpieces.

And the classic, crippled V710:

Q. Many people feel that Verizon has specifically disabled these features to force them to use your Get-it-Now and PIX Place service.

A. And your point is?

Q. Well, these features are available in phones from many other carriers, and people feel cheated.

A. Verizon does business unlike any other carrier, and we make no apologies for that. ... [Those features] don't work with our business model.


***
They are stuck on this tired old format (Treo Series)

Treo happens to have the hottest smartphone formfactor. Q, BlackJack, E61, Blackberries (except Pearl), iPAQ Mobile Messengers.

RE: Much too quick to jump to conclusions
ThunderCracker @ 12/15/2006 1:19:31 PM # Q
Ok. A check of Verizon's site reveals that they have 2 phones with built in WiFi: The Samsung i730 and he Audiovox vx6600.

Clearly Verizon does not have an issue with built in WiFi. Palm just doesn't include it. for them to claim carrier support or business model reasons to avoid including WiFi is just an excuse. period.

End of line

Palm III --> Compaq Areo 1550 --> Palm IIIc --> Visor Edge --> Casio EM500 --> Sony T415 --> Compaq 3670 --> Dell Axim x5 Advanced --> Sony SJ20 --> Palm T|E --> HP H1945/T610 --> Dell Axim X30 --> Axim X50v --> Treo 600 --> Palm T|X --> Blackberry 6230 --> Treo 650 --> Blackberry 7100t --> BB 7290 --> Samsung Blackjack

RE: Much too quick to jump to conclusions
ChiA @ 12/15/2006 1:51:19 PM # Q
It's common practice for carriers to cripple phones in countries where that's legal.

Is there actually any country where it's illegal? I'm yet to hear of it.

I wouldn't use the UK as an example; every carrier offers at least one phone with wifi.

RE: Much too quick to jump to conclusions
twrock @ 12/15/2006 10:38:50 PM # Q
Why can't liveFaith get his mythical 800g with a full 320X480 screen....

I'll take it if you leave off the keyboard altogether and give the the reduction in size that would create. I basically have wanted a TX with a cell radio. Let me do everything with a touchscreen. But I agree that more than one form factor would be nice.

http://www.linuxdevices.com/news/NS2986976174.html

I'd take one of those ^^ with the Palm OS and be very happy (but I would like at least a 3.5 inch screen; I'm at the bifocal stage already).

I'm still waiting for the mythical color HandEra.

RE: Much too quick to jump to conclusions
hkklife @ 12/15/2006 11:05:36 PM # Q
What everyone keeps forgetting is that Palm also cripples their PDAs to not work with CDMA handsets for BT DUN...a cruel, cheap tactic to try and force everyone and their brother to buy a Treo + data plan whether they like it or not.

On the Verizon thing: I used a V710 as my everyday handset for 18 months. While it WAS crippled it could still do DUN with my T3 & T5. That's all I needed it to do via BT. Verizon then released a couple of handsets that had DUN disabled (LGVX8100 among others) before finally giving in and enabling BT DUN on all of their handsets released in the past year or so. I have no more issues with them other than their horrendous data plan prices and the terrible custom UI. More recent (such as my K1m) Verizon phones even have OPP and DUN enabled-I can shoot a pic with my K1m and BT it to my Palm. Nice.

Really, the stink about Verizon crippling phones has been overblown while not enough of a fuss has been made about Palm intentionally crippling their PDAs and having features so broken (BT on on the 700p, the memory architecture on the LD) that the product are nigh unusable for power users.

Also, I second Ron's suggestion for the TX with a cell radio (EVDO, please). Produce it in TWO models, please---one that's data-only w/ no voice functionality and another that is voice capable for $50 or $100 more.



Pilot 1000-->Pilot 5000-->PalmPilot Pro-->IIIe-->Vx-->m505-->T|T-->T|T2-->T|C-->T|T3-->T|T5-->TX-->Treo 700P

Reply to this comment

Well balanced

Nycran @ 12/15/2006 4:23:19 AM # Q
I thought Ed's comments were well measured and insightful. I was particularly happy about his statement that Palm is a mobile computing company, not a mobile phone company. This is almost a mission statement, and I like it.

I'm very curious to see where palm goes with it's OS. If I was a betting man I'd say Palm's ideal position would be to build their own windowing system on top of the windows kernel, in much the same way that KDE, Gnome and XFCE run on top of the linux kernal. That may not be possible though, which I assume is where linux comes in. It's seems obvious that Palm's not going to use ALP, so that means their own linux flavour?

Given that they've just licensed Garnet again, I'd say they're going to build their own windowing kit on linux, mapping the Garnet API's to the new linux kernal to maintain backwards compatibility.

At any rate, I hope Palm grow a solid niche for themselves and continues to make devices that are mobile computing devices, not just mobile phones.

RE: Well balanced
SeldomVisitor @ 12/15/2006 8:01:26 AM # Q
Hey, ya think those words were cool wait til the earnings call next Tuesday afternoon when they dump "prosumer" and go for "mobile accomplisher"!

That's gonna be fun!

Giggle.

[yeah yeah yeah - posts like mine about their silliness fits in nicely with their "viral marketing" plans - you haven't seen my clown suit yet, eh?]

RE: Well balanced
freakout @ 12/15/2006 10:56:34 AM # Q
I thought Ed's comments were well measured and insightful. I was particularly happy about his statement that Palm is a mobile computing company, not a mobile phone company. This is almost a mission statement, and I like it.

Me too! Personally, I think it's why the Treo beats the pants off most of it's me-too competitors - Palm/Handspring had a unique view as to what was required of a smartphone built on years of PDA experience. Years later and the competition is only now starting to catch up.

(to go off on a tangent) Now Palm need to do the same thing again and design some new smartphones built on their now-years of experience with the Treo. Otherwise all their innovations will be copied, then sold for a cheaper price and they'll eventually be run out of town by Big Handset. As everyone here knows, Palm has essentially been sitting still when it comes to new designs. They've perfected the original Treo 600 with the 680/750 form: there's really nowhere to go from here except thinner, and given the knife-edge between acceptable and awful performance that the stock 680 battery balances on, that's going to be a while yet.

What I'm most keen to see from Palm is some new form factors. Or at least to be told that they're working on them.

Tim
I apologise for any and all emoticons that appear in my posts. You may shoot them on sight.
Treo 270 ---> Treo 650 ---> Crimson Treo 680

RE: Well balanced
twrock @ 12/15/2006 11:06:36 PM # Q
Didn't he say something like "voice is a killer app"? Anyway, yes, I do like Palm's perspective that they are a mobile computing vs. phone company comment.

Deep in my heart, I still hope that Palm can come through in the end, but it's starting to just sound like words with no substance.

I'm still waiting for the mythical color HandEra.

RE: Well balanced
hkklife @ 12/15/2006 11:19:53 PM # Q
Palm was also supposedly working on a T4 with a slider, a 320*480 Zire 73, an 8gb LifeDrive, and anything else you can imagine. Just because someone (especially Palm) might SAY a product is in the works/drawing board/pipeline doesn't mean a damm thing until it's off of the retail shelves and in my/your grubby little hands for a thorough "fondling".

Calling Voice a "killer app" is eerily akin to Yankowski & co. claiming color was omitted in the OS 3 era & A/V features were omitted in the OS 4-era to maintain the "zen".

http://www.thestreet.com/pf/comment/tish/1215685.html


Pilot 1000-->Pilot 5000-->PalmPilot Pro-->IIIe-->Vx-->m505-->T|T-->T|T2-->T|C-->T|T3-->T|T5-->TX-->Treo 700P

Reply to this comment

Palm plots Treo's future

Gekko @ 12/15/2006 7:28:46 AM # Q
Reply to this comment

It's already here and it's sh*t!

mikecane @ 12/15/2006 2:12:28 PM # Q
>>>Same vague hints that Palm has been giving for a year: Broadband modem, lots of local storage, think what we could do for that. What I think I'm hearing is: A mobile product with WiFi, which Palm pairs with Web services that deliver content and do other things for the user. I wish I knew what those things are -- that'll be the interesting part.

http://mikecane.wordpress.com/2006/12/12/nokia-770-gets-shittier/

How many times must I *tell* people?!!?

Reply to this comment
Reply to this comment
Start a New Comment Thread Top

Account

Register Register | Login Log in
user:
pass: