Comments on: Palm Working on a Help Forum Upgrade

Palm's long-neglected help forums have quietly been taken offline. Palm has posted a brief statement that enhancements are forthcoming (namely, moderators and personal profiles) and to check back "In a few days".

Considering it would be impossible for Palm's forums to become any less helpful than they previously were, this move can be considered a positive step forward, especially in light of Palm and Cingular's recent announcement that the Treo 680 includes 90 days of free phone-based technical support.

 Good help forums are a must

freakout @ 12/17/2006 5:27:49 PM #

I mean, how often do you see people asking basic support questions at fansites like Treocentral and so forth? I see it everywhere.

 I've had a peek...

WyreNut @ 12/17/2006 7:27:08 PM #

They won't be running vBulletin, but it's a vast improvement over the old forum software.

Rollout should happen this week if all goes as planned.

WyreNut