Palm Powered Devices Have Less Support Problems
A user survey in the December issue of PC World shows that Palm Powered handhelds have fewer support problems and leave their owners more satisfied than Pocket PC devices.
Palm OS owners had 22% fewer support problems, and were more likely to be highly satisfied than their Microsoft-powered counterparts according to the 32 thousand subscriber respondents.
PC World wrote: "There's a clear consensus in our survey of handheld owners: Respondents with PDAs that run the Palm operating system had a better time than those running PocketPC-based PDAs. The three companies at the top of the reliability class, Handspring, Palm, and Sony, all use the Palm OS. Meanwhile, companies including HP, Dell, and Toshiba--all of whose PDAs run the PocketPC operating system--lag behind this group."
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