Comments on: HandEra 330 Review

The HandEra 330 is just jam-packed with new features. It offers a high resolution screen, dual expansion slots, and a voice recorder. If you are looking to own one of the most advanced Palm devices going, you owe it to yourself to know all about this great new handheld.
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Great review, Ed

mikecane @ 5/21/2001 10:09:01 AM #
I look forward to your inevitable Part Two, wherein you will describe how various apps work on the H330.

This is a terrific machine that Palm itself should have produced at least two years ago. Maybe now, with all their financial woes, they will finally consider this point of view.

As for me, I now would like to have color, so I'm waiting to see the Sony CLIE N710C.

But good luck and great sales to HandEra! They deserve the success they have for this fine piece of engineering.

RE: Great review, Ed
atrizzah @ 5/22/2001 5:32:36 PM #
I agree. This is a very complete review. Probably, the most complete I've seen for any Palm device. I think I'll buy the HandEra, even though it doesn't fit all of my desires. However, none of the current PDA's fit all of my desires. My dream PDA:

-Start with a HandEra 330
-Change the screen to 320x400 or 420 or something, so that it can use pixel doubling instead of emulation, although emulation works cool
-Give it a m505 type reflective screen. I know a lot of people don't like this, but the HandEra would have unacceptably short battery life otherwise if you're using CF, SD, and the serial port

I still like the 330 a lot, and once again Ed, great review.

Peace Out

HandEra is screwed
I.M. Anonymous @ 5/24/2001 12:06:11 PM #
Reasons the 330 won't sell to anyone other than a few thousand techno geeks:

1) Ugly case. Why didn't they just keep it simple and use a plain black case like everyone asked for?

2) Monochrome screen. The future has arrived and it's in color. Once peolpe start seeing the new color PDAs like the CLIE N710C, not many of us will be willing to accept monochrome. Color is one of those things that you don't realize how much you want until you get it.

3) Potential problems with scaling. Why would any developer bother to recode their apps to support a PDA that is only going to sell a few thousand units? Not being able to use an application like, say, DateBk4 is reason enough for a lot of people to bypass the HandEra 330.

4) No user-accessible FlashRAM. It's ironic that the company that makes FlashPro and FlashPack was too cheap to bother providing enough Flash to allow users to store programs in Flash memory.

5) Size. This PDA is just too big for many people to comfortably carry.

They should have listened to the members of the TRGPro Users Group on Yahoo Groups that have been saying for months what would have made a PDA that would sell.

RE: Great review, Ed
mikecane @ 5/24/2001 12:43:09 PM #
You are being too harsh on HandEra.

Sure color is nice, but at $449-$500-plus dollars! The HandEra is quite less expensive.

The FlashRAM makes no sense with having two slots for storage! Why use internal Flash with two types of storage? This makes no sense.

The H330 will be sold in Office Depot, I understand, which gives it the kind of push and visibility the TRGPro never had (yet deserved).

I think it will sell very well.

RE: HandEra is screwed
I.M. Anonymous @ 5/24/2001 2:01:57 PM #
I don't think you realize, but HandEra has just created a PDA without much of a market.
The 330 will appeal to a few engineering types only.

Strike 1: TRG's previous medical customers won't be caught dead with such an
unprofessional-appearing device no matter how much you might want them to succeed.

Strike 2: Their previous vertical market (sales) customers are going to find there are
several cheaper, more rugged alternatives to the HandEra 330. ($150 m105s are a lot
easier to sell to a company than fragile $300 HandEra 330s.)

Strike 3: Even if they started selling 330s in your local corner store, they lack the ability to
appeal to the typical PDA buyer. Do you really think that Joe Schmoe cares that they have
both SD and CF cards? Or would they prefer a small, cool-looking PDA or a handheld with a
nice color screen? Guess.

Battery technology has already reached the point that a single charge can provide color
devices with over 10 hours of runtime. Not many users really need more battery life than
that. People who claim that the 20 - 30 hour runtimes of monchrome PDAs are essential
to most users just aren't living in the real world.

HandEra will sell a few PDAs over the next 2 or 3 months, as former TRGPro owners upgrade
to the 330. Fluff reviews like this one may convince a couple hundred other people to take
the plunge. But once real people start seeing the PDAs in action in the REAL world, (how most
PDA sales happen)you'll see what a big mistake HandEra made when finalizing the 330's
feature set.

I like HandEra, and even bought one of the first TRGPros they ever sold. I watched them
make a series of pathetic attempts to market the TRGPro to regular consumers, insisting
all the while that they didn't need to sell to consumers, because their primary focus was
the vertical market. Little did they realize how quickly their precious vertical market could
disappear. It's sad to see bad management decisions wreck a good company.

I've seen all of the Palm OS PDAs that will be released this year, including the new Handsprings
and Palm's VIIx successor. I am putting my money on Sony and Handspring. I would not be
surprised to see Palm bought out in the next 6 months and HandEra may end up going under
due to their stubborn refusal to accept what the market demands. "Cool" features like a fancy
new screen are useless if they end up bankrupting your company. Ask people who know the
industry what their HONEST opinion is of the 330 and you'll hear: it's a well engineered PDA,
but no-one expects anyone to actually buy them. HandEra is so small that they will be unable to
get a color model out before Spring, 2002, and by then it will be too late. HandEra should have
done some usability clinics and hired an industrial designer before they relaed this engineering

How long will HandEra survive?
I.M. Anonymous @ 5/24/2001 2:43:06 PM #
Sad but true.

I can't believe they didn't at least use a plain black case. This thing looks like it was designed by a pocket
protector-wearing dorky engineer.

You people are idiots
I.M. Anonymous @ 6/9/2001 11:41:15 PM #
Give me a break. "HE is going to be bought out." Do you know how stupid you sound?

1) The HE330 has tons of features that have NEVER BEFORE BEEN AVAILABLE IN A PALM OS DEVICE. Read that again. Features that should have been there before, like virtual graffiti and high resolution.

2) The HE grabs the attention of people who want solid features and also must have Palm OS. People who want expansion. People who have $ invested in Palm III addons. etc etc. So much attention that HE is having trouble filling all the orders.

3) Color, color, color (shut up already!) GOOD color (not m505 color) is expensive, shortens battery life, and makes for a huge sized PDA. Those are just the facts of our time. Until technolgy makes a super-small color screen with little power draw, companies hands are forced. Do they alienate their business customers by going with expensive color screens, or do they go with existing technology?

4) Yes, the HE is ugly, but it's not really hat bad in person. I'm not "revolted", as people would like you to think, by looking at my HE. Actually, for the people pushing for all black, you have to be crazy. It's the black plastic that looks bad, not the crome. The crome is not as slick as the silver Visor Edge, but it's damn close.

Anyway, if you're damning the 330 just for it's formfactor, you don't understand the legions who want the 330's feature set.

Good Job

fkclo @ 5/21/2001 10:15:13 AM #
This is the best review I ever read on the Handera 330. Good Job. Ed.

What I will miss most is a list of how various apps perform on the H330. I can tell all would-be buyers of H330 will be keen to know about this.

No doubt the H330 offers the best value of money, not to mention the investment I would save in all the peripherals. It is really an outstanding engineering piece of work. But I am quite disappointed to note that the Li-ion battery would be available at the same time the units ship. For us outside USA, this will mean double shipment cost and long wait. Besides, we would be keen to know if the AC supply is 110V/240V compatible. I read from one note relaying a reply from Handera's that it is, but a confirmation will be grateful here.

Any idea when part II will be available ?

Francis Lo
Hong Kong

What happens when......

I.M. Anonymous @ 5/21/2001 10:52:56 AM #
You run an application that isn't 320x240 and the silkscreen graffiti area is off?

RE: What happens when......
I.M. Anonymous @ 5/21/2001 11:19:21 AM #
it leaves a bvlank white space!

RE: What happens when......
I.M. Anonymous @ 5/21/2001 11:23:06 AM #
You get a blank area where the grafitti area would be.

Very comprehensive review

I.M. Anonymous @ 5/21/2001 12:14:06 PM #
Great review. Ed surely knows his craft. Very objective and cover all bases. Now, what we need is a review of the new Clie and a comparison of the m500 and m505.

RE: Very comprehensive review
I.M. Anonymous @ 5/21/2001 1:09:31 PM #
Comparison of the m500 and m505? OK: m500: monochrome. M505:colour. Is that comprehensive enough for you?

RE: Very comprehensive review
I.M. Anonymous @ 5/21/2001 1:21:44 PM #
The comprehensive review refers to the Handera 330. There's no review for the m500, and while the m505 reviews takes care of most features, there are difference like battery life and screen quality (in comparison to previous monochrome Palm).

USB anytime soon?

I.M. Anonymous @ 5/21/2001 12:26:31 PM #
Will HandEra offer a USB option for the 330 sometime in the future?

RE: USB anytime soon?
Ed @ 5/21/2001 2:23:55 PM #
If they did I think it would be a terrible mistake. This is decision made based on their target market: business users. Many companies are far behind consumers when it comes to technology and the business world is full of computers with no USB support. This includes all computers that run Windows NT and the USB support in Windows 95 is questionable.

HandEra simply couldn't ignore a good portion of their potential market. This is especially true when considering that USB doesn't add any additional capabilities over a serial connection besides speed of HotSyncing.

Also, adding USB would have required them to redesign the serial port, which would have removed one of the 330's most useful features: its backwards hardware compatibility. The device can use all clip-on peripherals designed for its predecessor, the TRGpro and the Palm III series. For companies that have already invested in large amounts of expensive equipment, like wireless modems, this can be a major selling point. This can also be a selling point for consumers who would like to keep their investment in III series peripherals and were irritated by Palm's abandonment of the Palm III form factor.

Notice that a large number of other comments here are about whether the H330 will work with this or that III series peripheral.

Maybe someday they'll move to USB, but only when it gets more firmly entrenched into corporate America.

News Editor
Palm Infocenter

Could it use Palm's USB cradle?
I.M. Anonymous @ 5/21/2001 4:06:37 PM #
After all, it keeps the Palm III connector, so it should work with the USB cradle designed for that connector.

It wouldn't be much of a speed gain, but if you're a Mac user...

Jon Acheson

RE: USB anytime soon?
I.M. Anonymous @ 5/22/2001 10:41:06 AM #
According to HandEra support, the 330 is "as compatible with Macintosh as any Palm handheld. You just need the Mac version of the Palm Desktop software, and a USB adapter for the serial cradle. Both are prepackaged as a kit called the Mac Pack, available at most computer stores or at"

So it looks like the 330 can speak USB (after a fashion).

Chris Jones

RE: USB anytime soon?
I.M. Anonymous @ 5/29/2001 9:54:05 PM #
"USB doesn't add any additional capabilities over a serial connection besides speed of HotSyncing."

Hmm, don't forget that USB devices are much easier to configure for people who don't know anything about serial and COM ports.

RE: USB anytime soon?
I.M. Anonymous @ 5/29/2001 10:31:53 PM #
and serial and COM ports are easier for people to configure who know nothing about USB ports

Voice Recorder Format

I.M. Anonymous @ 5/21/2001 12:39:57 PM #
Does the Voice Recorder use a standard format or is it a proprietary one? Also is the quality good enough to feed into a recognition program like Via Voice or Dragon Dictate?

RE: Voice Recorder Format
I.M. Anonymous @ 5/21/2001 1:08:41 PM #
It uses wav files recorded at 8kbps mono.

RE: Voice Recorder Format
Ed @ 5/21/2001 2:34:12 PM #
According to HandEra you can even make .wav files on your PC and move them onto the H330 and play them there, though I haven't tried this because I don't see a lot of reason for it.

Also, I've heard that playback on the H330 is supposed to be good enough to use with voice recognition software but I don't have any to try it with.

News Editor
Palm Infocenter

RE: Voice Recorder Format
I.M. Anonymous @ 5/22/2001 4:55:27 AM #
The processor on the 330 isn't powerful enough for voice recognition software.

RE: Voice Recorder Format
dstrauss @ 5/22/2001 8:47:44 AM #
I think what the writer was talking about was recording a voice message in wave format that could then be transferred to the desktop for recognition. The handheld dictation units that were available for Dragon Dictate worked this way. You just need to have an adequate sampling rate for it to work.

RE: Voice Recorder Format
GrouchoMarx @ 5/22/2001 3:33:26 PM #
I have tried playing wav files from the desktop on my 330, and they work fine as long as they are in the right format (8-bit mono). No, it's not going to replace an mp3 player, and it's of limited usefulness. But you can do it just fine. I personally have a copy of Little Fugue in G Minor on my CF card, for the sole purpose of showing off when I'm showing my 330 to a new person. :-)


RE: Voice Recorder Format
JET8810 @ 5/23/2001 7:57:54 PM # do u know what format a .wav file is in? Also, what programs can decrease the format so it is compatible with the handera? Lastly, does anyone know of some good programs that convert mp3 to wav?

RE: Voice Recorder Format
I.M. Anonymous @ 7/6/2001 7:06:17 AM #
Music Match (FREE) is a great program and will convert wav's into mp3, voice sounds pretty good at 32 kbps, which means a typical voice track will compress down to almost nothing!


PS: [my 2 cts worth]

Personally, I love the HE's frankenstein approach, and the sound feature does 10x more me than color!

All you people talking about color and sexy cases must be MAC users. Get over it!

And all you people complaining about size, have you looked at one of those dumb Visor's?? Talk about big and UGLY! Not to mention a proprietary (insert "expensive") Springboard.... Give me a break!

RE: Voice Recorder Format
I.M. Anonymous @ 12/3/2001 10:20:10 AM #
i m trying to record a wave file using handera330 emulator on palm OS first of all wether its possible to do so if yes pl can anyone tell me the way to do this and then seconly how to play the wave file.
is there any tool for that if any.tahnkx in advance



I.M. Anonymous @ 5/21/2001 12:50:18 PM #
questions come to mind:

- Only 2 MB may not take full advantage of OS 4 which the m505 has 4 MB if I am not wrong. This probably means no USB support.
- Handera reply to my email and said that the PalmPix camera from Kodak will work only AFTER the folks at Kodak ugrade their driver, as of now, they will fit (form factor of Palm III) but WILL NOT work. Can some of the readers please write/email Kodak and ask them to upgrade the drivers please, if you're using PalmPix.

Gracias mucho.

RE: compatibility
I.M. Anonymous @ 5/21/2001 2:53:11 PM #

In this review, Ed said the Palm Pix camera works fine.

RE: PalmPix
Ed @ 5/21/2001 3:05:20 PM #
In this review, Ed lied through his teeth. I'm afraid I've been caught being slack. I never actually took any pictures with my PalmPix camera before I added something about it to the article. I attached the camera and installed the software and everything seemed to be fine, then I went off on another tangent without taking the final step.

Since reading this comment, I've actually tried and this person is completely correct, there is some incompatibility that makes taking pictures impossible. I've since removed any reference from the article and I apologize for my slackness. Thanks to the original poster for not raking me across the coals as I deserved.

I've also sent an e-mail about this to my contact at Kodak. When I hear back from her, I'll let you know.

News Editor
Palm Infocenter

RE: compatibility
I.M. Anonymous @ 5/21/2001 3:05:50 PM #

It would be nice though if all the PalmPix owners could pester Kodak to come out with a version of their software that takes advantage of the high res screen and possibly other features.

One thing I would love with my PalmPix is an audible alert that goes off just prior to taking a time delayed photo. This would work even better with the Handera's speaker.

RE: compatibility
GrouchoMarx @ 5/22/2001 12:25:09 AM #
Ed was only half-lying. :-) The PalmPix app is one of those programs that draws directly to the screen rather than using the API. The HandEra intercepts the API calls, but can't intercept direct hardware calls in software. (The PEG-710C intercepts them in extra hardware, one reason it costs more.) So the preview window and the display of saved pictures looks like a blob of mud at the top of the screen. The actual functionality, however, is fine. You can still take pictures and download them to your desktop, you just can't see what it is you're taking a picture of right away. It's a software issue, not hardware.

I just tried it myself on my 330 and PalmPix, and the picture came through fine.


RE: compatibility
I.M. Anonymous @ 5/22/2001 8:49:29 AM #
Thats nice to know. but a palmpix app made just for the Handera would we sweet.

I just sent a coment to Kodak asking for this.

The link is:

If anyone owns a PalmPix III and is planning on buying a H330, could we all send a note to Kodak to help speed up the process and ensure that it happens.

even if you don't plan on buying one, you could help those of us out that do ;)

RE: compatibility
I.M. Anonymous @ 6/13/2001 3:38:07 PM #
I just sent a comment to Kodak. Anyone received a reply?

Great review...more questions

I.M. Anonymous @ 5/21/2001 1:19:38 PM #
Thanks for the thorough review, and I look forward to part 2.

Now I need to decide between the 330 and a Visor Platinum or maybe a Color Sony Clie.

I'm currently using a Vx with an Omnisky but I'm looking for some of the features that the 330 is offering: voice recording, better resolution and expansion capabilities.

I tried the 505 but I took it back. For a few reasons. 1- The screen worked ok, but it just wasn't what I thought it would be. I understand the need to balance brilliant color and battery life...It's right for some people (a friend of mine LOVES it) and not for others. 2- No accessories. Suddenly my keyboard, travel unit, and OmniSky became worthless. 3- My battery was at about 1/2 after two days of steady use. Maybe that would have tapered off after the initial novelty wore off, or maybe it wouldn't?

I have a III series keyboard and travel sync cable so the only thing I'd have to figure out is how to supplement my OmniSky fix.

So, I have a couple of hardware questions:

Does anyone know if the Minstrel for the III series will work with the 330?
Does anyone know if the Socket Solutions cellular modem adapter will work in the 330?

If I had a 330 this is some of the software that I would want test:


I wonder if we could substitute the regular keyboard for a virtual Fitaly keypad?

RE: Great review...more questions
I.M. Anonymous @ 5/22/2001 10:41:49 AM #
I have found that the vast majority of programs work okay on the HandEra, the ones that don't tend to be graphical in nature. Most are games, or programs like TealPaint or TinyViewer. Some surprised me, like Image/Fire Viewer which worked great! HanDBase and ThinkDB work fine as does iSilo. DateBK4 works pretty well, the icons tend to look kind of dark, and the buttons for the different views come up blank. Neither is a big enough issue to bother me.

RE: Great review...more questions
I.M. Anonymous @ 5/22/2001 12:45:55 PM #
hey, U should get the Handera if color is not an issue and u want to save money, or the clie if u want color and MP3s

Great Ideas

altema @ 5/21/2001 2:12:46 PM #
I had a chance to get my hands on this machine at our recent Detroit PUG meeting, and I must say that the screen resolution is breathtaking. This device incorporates many features that should have been implemented before now, but I don't think any one else was bold enough to mess with things like standard resolution. As far as color is concerned, the color is not the heavy drain on the batteries, it's the associated backlight which puts on the biggest drain. This is why Palm designed the M505 with a reflective screen instead of a backlit screen. You can get the color without any of the perceived battery drain problems. Unfortunately, people are bypassing this feature and putting in the usual hack so that the backlight (actually a sidelight) is on all the time. BTW, a Palm IIIc will outlast some greyscale models with the backlight set to modest levels. It's usually when we crank them up brighter than our CRT monitors that the batteries begin to suffer. Even with brightness set to minimum, readability is as good as my greyscale Palm. And before you fire off that snappy retort, yes, I can read it in direct sunlight.

Keep up the great work HandEra!

Tell me when the left handed version is released

I.M. Anonymous @ 5/21/2001 3:42:22 PM #
Try all that with your right hand. A jog dial does not work comfortably or efficiently with the right index finger. Sony and Handeras are not even an option for leftys until they can sell a version with the dial on the otherside. I assume this would entail a complete redesign comparable to releasing a different model. I guess I'll have to learn writing with my right hand because Palm will have to incorporate it someday also.

RE: Tell me when the left handed version is released
I.M. Anonymous @ 5/21/2001 4:40:44 PM #
I've always been a left hander and never had a problem with jog dials on the right hand.

While I'd prefer a separate design...realistically speaking I am just happy to have a jog dial at all! :)

RE: Tell me when the left handed version is released
I.M. Anonymous @ 5/21/2001 10:48:58 PM #
The Kyocera palm phone has the jog dial further down and since the phone is narrower than a palm III series, it's possible to use your middle finger.

For reading, a whole bunch of taps aren't necessary so one could just hold the phone in the left hand.

Another Lefty,
David in Pflugerville, TX


I.M. Anonymous @ 5/21/2001 4:47:38 PM #

RE: Color
I.M. Anonymous @ 5/21/2001 5:18:27 PM #
Less than 15% of Palms sold have color. Yet it turns out that a majority of Palm owners are satisfied with their handheld. I guess that's because most people feel that color isn't necessary. If you feel different that's fine but remember you are very much in the minority.

Actually, you won't miss the color.
I.M. Anonymous @ 5/21/2001 5:41:50 PM #
The display is that good.

I'm a Palm OS developer with an application that makes very heavy use of color. I thought the same thing until I was loaned a 330 at a trade show last week to demo my software.

I was astounded. At least in my app, the sharpness of the display more than compensates for the loss of visual information conveyed through color. I will be very soon making the necessary tweaks to use the entire screen, and am really looking forward to the end result. With the fine-resolution display and the memory flexibility it's a good probability that the HandEra 330 will be replacing or at least joining the Palm IIIc as the recommended platform for the app.

JET8810 @ 5/21/2001 7:19:00 PM #
just out of curiosity, what app did you develop? I greatly respect developers that are converting their apps for the handera (because i am getting one soon1)

Would you rather have a DIGITAL Black & White TV or
I.M. Anonymous @ 5/21/2001 7:22:27 PM #
a COLOR Analog TV?? I'll take the Color Analog any day!

JET8810 @ 5/21/2001 8:44:49 PM #
please, lets compare PDAs to Pdas. Would you rather have a feature-packed, lack and white powerhouse thatr fites in your pokcte at a good price, or pay an overpriced amount for a color screen and LESS features..(Handera 330 to M505)

GrouchoMarx @ 5/21/2001 11:59:39 PM #
If I was watching video, sure, the analog color. If I'm watching text, though, the digital black and white wins by a landslide. And on a Palm, I'm interested in digital black and white text. If I was interested in video, I would be buying a portable Sony TV. :-)


I predict in 3 yrs B&W PDA's will be as available as B&W TVs
I.M. Anonymous @ 5/22/2001 8:51:04 AM #

RE: I predict in 3 yrs B&W PDA's will be as available as B&W
I.M. Anonymous @ 5/22/2001 10:52:38 AM #
You know, you can still get black and white TVs in limited quantities.

But let's compare apples to apples instead of your apples to...I don't know, mangoes?...example. Television is VIDEO--moving pictures. PDAs are not inherently designed to show this. They can be adapted to do so, but it's not their [B]main[/B] function. PalmOS devices are really not designed to show video, although as they develop further, this capability is enhanced. As a result, comparing a color TV to a B&W yields a greater difference than comparing a color PDA to a B&W. Don't get me wrong, color's a great feature on a PDA, but it's not as big a deal as it is on a TV.

Now, it's obvious from your posts that you prefer color and would only consider a HandEra 330 if it contains color. That's your prerogative, but please spare us the idiotic "Go Home" messages and inane predictions.

I like Color, SmalSize, SD, Advanced OS, Recharge Slim Batts
I.M. Anonymous @ 5/22/2001 11:03:17 AM #
so I choose m505. This Handera is an ugly Frankenstein Palm III.

I.M. Anonymous @ 5/22/2001 12:49:33 PM #
Screw the M505, is good if formfactor is an issue, but for 50 dollars more u can get the Clie w/ high res color, MP3 playback, and jogdial. The only 3 PDAs worth buying IMO are the Visor standard(low end) 330 (mid end) and the Clie (high end)

You'll see how bad the Clie really is when it gets here.
I.M. Anonymous @ 5/22/2001 2:32:00 PM #

I.M. Anonymous @ 5/22/2001 3:16:33 PM #
You mean the Clie with the High Resolution 256 Colors and the proprietary memory stick?

JET8810 @ 5/22/2001 4:20:05 PM #
OK. I personally am getting the Handera 330 because it fits my needs. I have no need for color and like the high res, collapsible graffiti area, the speaker and the CF slot. I can use the cf cards from my digital camera ands put them in my handera as well. That can be very convinient for me. Also, I am out of memory on my VX and need more memory, hence the CF slot. I really like this device, its features and even how it looks!(please dont kill me! LOL) Some oif you mnay feel you need color, or extra clear color screens with mp3 playback, but i dont. It just doesnt fit my needs...

BUT how many B&W PC's do you see out there today for sale???
I.M. Anonymous @ 5/22/2001 8:07:14 PM #
The evolution of PDAs is progressing pretty much the same as that of PCs a few years ago. The youngsters among us may not remember that there was a time when PCs where strictly black and white. When color PCs first started appearing, many people said, believe it or not, "Why do I need color? What good is it? It certainly isn't worth the extra money." Now, color is totally ubiquitous; all hardware and all software is in color, and we take it totally for granted. Try to market a black and white PC now -- even if it's really fast and really cheap -- and you'll die a quick death. The exact same thing is now starting with PDAs. There is just absolutely no question that in a few years (probably less than three) you won't be able to find a monochrome PDA anywhere but Ebay. In a short while, when the screen and storage technologies advance a little more, everyone will be carrying their photos on their Palms instead of in their wallets.

I.M. Anonymous @ 5/23/2001 5:45:38 PM #
You'll have to solve the color PDA's power consumption problems first. And if you're going to cart your photo album around on a PDA, it'd better have a CF slot for the IBM 1G Microdrive.

Autometic @ 5/24/2001 7:09:39 AM #
I never carry fotos with me, why would I want to start now..? Just because a pda would allow it does not mean I would do it.

I still have to find a good use for color. I am generally too busy to play games and monochrome works just fine.

I have a jampacked pc at home if I want to do stuff with color.

Making pictures with a PDA+add-on? No thanks, I will stick to a high-res camera.

Color datebook ? Never saw the need for that

Just face it, not everyone needs color devices.

This color issue is similar to questions related to the Sony Clie, wherein people question the memory stick being proprietory and "we would never buy this". There will be a market for the Clie. Not for everyone, I agree. Same as for the Handera.

If you don't like monochrome devices, why do you even bother reading the review/articles related to monochrome devices? You also don't walk into an electronics store and look at the B&W TV's right ?

To each their own...


I.M. Anonymous @ 5/24/2001 9:29:42 PM #

I.M. Anonymous @ 6/10/2001 12:15:23 AM #
I think the real issue is color with no obvious drawbacks.

With the TV, over time color became more popular (naturally), so developers worked harder to make color screens that were clear enough and cheap enough warrent purchasing. That, and pictures in color were just "better"- easier to see, more acurate to real life, etc.

However, color for a PDA is a different story. Color adds weight, shorter battery life, and is more expensive. Sometimes the screens are even harder to read in certain low-light conditions. These drawbacks are obvious to people when weighing their decision. They have to choose between color and what I've mentioned. Most likely, if the drawbacks didn't exist- people would say "hey, why not?" and go with color, just like they do with TVs and monitors.

Color will definately come, and people will want it. But for right now, too many factors weigh against color for the masses to go out and buy them.


I.M. Anonymous @ 5/21/2001 5:57:48 PM #
I wish someone could make a Palm V sized pda with cf type II and soft grafiti area... and built in bluetooth...

RE: size
I.M. Anonymous @ 5/22/2001 11:01:27 AM #
Everyone's gotta have a dream...

RE: size
I.M. Anonymous @ 5/22/2001 1:24:52 PM #
I'd settle for a small Palm with just the CF Type II slot. I wish Handspring had done this instead of making up the Springboard. I think that was dumb. CF is the way to go!

I hate the housing color

I.M. Anonymous @ 5/21/2001 6:02:39 PM #
" HandEra designed this device with the business user in mind."

Then they should have used a more professional color like black or they dark gray used in the Palm IIIx. I don't like the cheap silver color. Why did you have to do this HandEra? The rest of the device ROCKS!!

RE: I hate the housing color
I.M. Anonymous @ 5/21/2001 6:29:32 PM #
There is a trend in business users to go toward silver or titanium colors to reflect the "high-tech" conversion of many companies. This is conform with the metalic designs you see in the Visor Platinum, Edge, Sony, ect...

RE: I hate the housing color
JET8810 @ 5/21/2001 7:17:46 PM #
I may stand alone, but, quite frankly, i like the metal housing!

RE: I hate the housing color
I.M. Anonymous @ 5/21/2001 7:20:25 PM #
If it were only metal, and not silver painted plastic, though.

RE: I hate the housing color
I.M. Anonymous @ 5/22/2001 10:38:57 AM #
Its not painted, its plated. They said the finish will not come off, or won't without someone making it come off with POWER TOOLS!

RE: I hate the housing color
I.M. Anonymous @ 5/22/2001 11:02:34 AM #
If it's plated, doesn't that mean the color won't rub off like the P.O.S. paint on the Visor Platinum? Great! I find it hard to believe people will gripe about the look of this machine when they have no problem with the Platinum. Talk about ugly!

RE: I hate the housing color
dstrauss @ 5/24/2001 2:54:54 PM #
What I don't understand is why not do a run of black faceplates to match the back of the unit? Give the users a choice when they buy. Next to lack of color (which I think is a non-issue) the silver color of the unit has drawn the most fire.

RE: I hate the housing color
I.M. Anonymous @ 6/10/2001 12:30:01 AM #
If you have actually seen a HE330, you would know that the black actually looks much worse then the crome. I think the bigger problem is that it's not all one color. The back of the unit looks much "older" then the front. The other thing is the kinda dumb looking speaker holes, and the plastic buttons.

What can i say? It's not that great, but you get used to it.

Hopefully HE will get it right in the next version (and now doubt they will- HE people are all over these forums, and for once we have here a company that listens to what people want..)

RE: I hate the housing color
I.M. Anonymous @ 9/27/2001 5:24:48 AM #
Just paint the housing to the color you prefer. Rather than wasting time bitching about it, go to a hobby shop, buy a can of acrylic paint and be creative!!

If you try hard enough, you may even earn some $$ selling your housing.

ED, TealMovie Update!

JET8810 @ 5/21/2001 9:09:17 PM #
Palmgear has posted a new update for tealmovie that has handera support...if you wouldn't mind i would be interested in you trying it and seeing how it worked with the speaker!

RE: ED, TealMovie Update!
GrouchoMarx @ 5/22/2001 12:41:26 AM #
I'm not Ed, but I just tried the new TealMovie, and nearly killed my eardrums. :-) Sound is loud and clear, video is smooth. Thanks for the link, I've been hoping that they would update the program!


RE: ED, TealMovie Update!
JET8810 @ 5/22/2001 6:39:20 AM #
great! Now to see if tealmovie can read movies off of the cf card...

RE: ED, TealMovie Update!
I.M. Anonymous @ 5/22/2001 11:12:41 PM #
Sure, it reads movies just fine off the CF card! I already have made a few movies of my own, forget carrying pictures around, I carry a little video of my new puppy to show friends! ;-)

RE: ED, TealMovie Update!
JET8810 @ 5/23/2001 4:55:17 PM #
and lastly, does tealmovie support high-res? If not does it work good in scale to fit mode? (crossing fingers)

RE: ED, TealMovie Update!
I.M. Anonymous @ 2/7/2002 2:07:29 AM #
but there is no sound still on my T165c, anybody get it works?


Color is a Minority

Dave @ 5/21/2001 10:35:39 PM #
Whoever posted that color palm users are in the minority obviously has deeper issues. It sounds very oppresive to say that minority opinions are not important, just because you feel that way. If someone believes color is significant, let them. Reminding them they are in the minority does nothing. Just a reminder, except for the Handera, all the new palm devices are in vivid color. Be prepared to be a minority yourself soon, and when that happens, don't come to us for pity.
RE: Color is a Minority
fleegle @ 5/21/2001 11:11:32 PM #
"Just a reminder, except for the Handera, all the new palm devices are in vivid color."

Hmmm... Let's see... The new PalmOS devices released this year were: the Palm m105, the Visor Edge, the Sony PEG-N700C, the Palm m500, the Palm m505, and the HandEra 330. That's four B&W devices and two color devices. :P

RE: Color is a Minority
I.M. Anonymous @ 5/21/2001 11:17:54 PM #
"oppressive"!?! Bwaaaahahaha!!! Wait... this is a palm discussion board, right?

BTW: It's even funnier that you are defending a person who started the thread with "GO COLOR OR GO HOME!!!"... yeah, that's not oppressive.

Dude, you crack me up. =)


RE: Color is a Minority
I.M. Anonymous @ 5/21/2001 11:24:44 PM #
I wrote the "color is a minority" comment this thread if talking about and I was trying to sink down to the level where the guy who said "GO COLOR OR GO HOME!!!" might understand what I was talking about. Maybe I was just irritated by him. OK, nothing maybe about it.

RE: Color is a Minority
I.M. Anonymous @ 5/22/2001 10:59:27 AM #
By new, I think he means just released or just about to be released, which is all color devices except for the Handera.

RE: Color is a Minority
I.M. Anonymous @ 5/22/2001 11:06:05 AM #
I don't think the "color is a minority' comment was meant to suggest that somehow users of color PDAs are unimportant. The ignorant "Go Color or Go Home!" remark implied that color's the only way to go, and it's the only thing that people want now. The "minority" remark was simply to point out the FACT that the majority of PDAs owned are still monochrome. People are happy enough with monochrome to stick with it for now, and that should count for something--HandEra agrees.

RE: Color is a Minority
I.M. Anonymous @ 5/22/2001 11:24:20 AM #
> By new, I think he means just released or just about to be released,
> which is all color devices except for the Handera.

If you restrict it to Palm devices released in the last 2 months, you still have to include the m500 and the Edge.

Edge - b&w
m500 - b&w
m505 - color
330 - b&w
Clie - color

Color is still new. It will become STANDARD very soon.
I.M. Anonymous @ 5/22/2001 2:35:10 PM #

RE: Color is a Minority
I.M. Anonymous @ 5/22/2001 3:14:35 PM #
nt, let me know when color becomes the standard. I know I won’t be able to sleep at night until it does.

RE: Color is a Minority
I.M. Anonymous @ 5/22/2001 5:32:10 PM #
When you consider which units will sell more, the sony clie, the palm m505, the IBM c505, they are all color. Handspring is starting to increase its market share but it still doesn't sell nearly as many palms, and Handera is basically unknown outside of palm news sites. Somebody's going to flame this message and say everybody knows abou the Handera, but face it, nobody does.

"nt" means "no text" dimwit.
I.M. Anonymous @ 5/22/2001 6:43:55 PM #

RE: Color is a Minority
ganoe @ 5/23/2001 6:04:41 PM #
"When you consider which units will sell more, the sony clie, the palm m505, the IBM c505, they are all color."

The Palm m10x and cheapest Handspring devices will sell more than all of the above devices combined. They are all B&W.

RE: Color is a Minority
I.M. Anonymous @ 5/24/2001 7:17:23 AM #
I agree. If color devices would be it, how come sales are not much higher as they are ?

Price AND the fact that there are many people out there who don't apparently need color.

Color PDAs are going to take over in 2001
I.M. Anonymous @ 5/24/2001 3:05:18 PM #
Palm m505
Visor Twist

The only monochrome PDAs that will still be selling by the end of the year will be el cheapo models like the Palm m100 and m105.

RE:  Color PDAs are going to take over in 2001
I.M. Anonymous @ 5/24/2001 4:02:42 PM #
Just keep in mind that the el cheapo models sell way more than all the ones you have listed put together.

Color is good. I like color. But b&w's day isn't over yet. Color still adds to too much cost for many people. Later when the price goes down color will have its day. I don't think this will be before 2002.

RE: Color is a Minority
I.M. Anonymous @ 7/29/2001 7:56:53 PM #
I remember the same debate going on in the early days of notebook and laptop computers. Just try and find a monochrome notebook now.

Great Job

I.M. Anonymous @ 5/21/2001 11:36:59 PM #
This is a great review. Very informative.


RE: Great Job
dstrauss @ 5/22/2001 10:34:26 AM #
Are you refering to the April 23 review, or a newer one I didn't see on the site?

When can we get one?

I.M. Anonymous @ 5/22/2001 9:17:01 AM #
Does anyone know or have an idea when Handera will start shipping? Every time I call all I get is "the end of May." I'm getting more anxious each day and can hardly wait to toss my piece of junk Visor Prism (color is not good.) I'll take a month's worth of battery life over 3 hours without even blinking.


RE: When can we get one?
I.M. Anonymous @ 5/22/2001 10:40:05 AM #
Jason, seems to me you already know when its shipping, "the end of May". What you are really asking is, "Can I get it BEFORE the end of May?"

I heard about some people who pre-ordered from online stores getting them already but if you haven't ordered one yet at all, I think you're stuck with waiting until the full release.

RE: When can we get one?
I.M. Anonymous @ 5/22/2001 8:47:09 PM #
I ordered one over the phone directly from Handera over two weeks ago. I'm just being impatient. I've only got 9 days until the very "end of May" so I guess I'll just probably have to suffer through it (my Prism, I mean.)


RE: When can we get one?
Ed @ 5/22/2001 9:53:31 PM #
Someone sent me a notice that HandEra has begun to ship the 330 and will continue to fill orders as supply permits.

News Editor
Palm Infocenter
RE: When can we get one?
Xeren @ 5/22/2001 11:09:01 PM #
Thanks Ed. I'll definately have to call them tomorrow. My Prism's already been told to pack it's bags.


RE: When can we get one?
I.M. Anonymous @ 6/1/2001 10:01:37 AM #
I ordered mine when they were first available at PalmGear, and still haven't received it yet. They pushed back the delivery date twice, and now they're way past the second date, which was the 29th. Just to see if Handera would be any faster, I called them and they said that they have "thousands of backorders". So all of this "shipping by the end of May" doesn't seem to mean that much.

I've come this -><- close to getting an M505 or color Clie instead, but I keep telling myself to hold off because the CF, high res, and virtal graffiti are things that I really want. In the meantime, I have to deal with my scratched Visor, which doesn't like my graffiti input anymore.

So for now, my III titanium case sits empty, my III floating point stylus has no home, and I hope my Cirque keyboard doesn't arrive before my 330!


T J @ 5/23/2001 5:11:40 PM #
Do those who are willing to live without color on their handheld have B&W monitors on their desks?
RE: Color
I.M. Anonymous @ 5/23/2001 5:51:40 PM #
Why is the world so full of stupid people?

First off, it would be impractical to have a B&W monitor with a desktop - they just aren't commonly sold that way. You would have to go out of your way to find and purchase a B&W monitor.

Secondly, on a desktop PC you are running off wall current, so you don't have a power consumption issue with color. If you will recall, the first laptop PCs weren't available in color, either.

Thirdly, as has been already expounded above in this discussion, you are comparing apples and oranges. The uses for a handheld are still much more narrowly focused than those for a desktop PC, and frankly, color just doesn't matter in a handheld for most of us.

Does that mean that those of us "willing to live without color" are *against* color? No! It mostly means we're against spending a lot of money on something that doesn't fulfill our needs, or does so poorly at this point.

If and when color PDAs hit the same price point as B&W with the same kind of battery life while having the features and compatibility we want, we'll happily purchase color PDAs. But until then, we're not going to spend more money for less features so we can win some kind of first adopter geek award.

RE: Color
c_t_s @ 5/24/2001 5:02:15 PM #

If you want color (for your games), then buy a Game-boy/Play-station/whatever.

Leave us serious business people alone and go pick on another topic. It is getting tiresome.

I'm a "serious business user" too and I want COLOR.
I.M. Anonymous @ 5/24/2001 9:36:24 PM #
Color is easier to read and supplies more information. Don't assume that just games-players want color. Thank you.

RE: Color
I.M. Anonymous @ 5/25/2001 4:25:28 AM #
I still don't get it. If you people want color so bad, why waste your time on this particular topic here ?

The Handera is here to stay, and it is monochrome for those who still don't know it. It is NOT color!

What do you try to achieve by continuing to ramble on and on and on about the fact that this is not a color device? People who are interested in the Handera KNOW THIS. You don't have to keep on telling us that.

If you (whoever you are) don't like monochrome devices, please keep it to yourselves.

Thank god for variation, life would be awfully boring without it.

Imagine everyone driving the same color/model bicycle, living in the same style house, restaurants all with the same boring menu, same clothes, same hairstyles......... OOPS, I forgot, this already happened during the cultural revolution in China. Ah well, maybe we should try this in the developed world where people just think that whatever they like must be good for everyone else too.

Sorry Mao, not for me...

RE: Color
I.M. Anonymous @ 5/25/2001 5:17:32 AM #
Well said.

We have the current Handera330 in test and he is performing excellent - a ideal Palm alternative for the business channel indeed.

A roundet product which shines on all corners - the screen is very nice - colour is not a mayour concern at the commercial user. Its more a combination of price and really important add ons which work intuitive and crashfree - all this we found in the handera - a complimentary 3rd party item to the 500 series.

Good that the Palm world remains so diversified - and not "Mao like"


RE: Color
I.M. Anonymous @ 5/28/2001 12:12:22 AM #
1. Do I understand the HandEra 330 will allow for word processing on a somewhat larger screen than present PDA's all of which has the graffiti area?
2. I am a heavy word processor user--my present Palm III (old model) and fold up key board replaced portable computing because I was tired of lugging a portable computer around. But obviously tracking changes in documents is hard to do with the old softwear. The HandERa 330 looks like a potential way to address this problem. True?
3. The Palm III is at the very outer limit for me from a size standpoint; is this model smaller or larger than the Palm III?


RE: Color
I.M. Anonymous @ 5/28/2001 9:10:25 AM #
1. Yes.
2. True.
3. Same size.

Interesting email reply from Kodak

I.M. Anonymous @ 5/24/2001 8:18:34 PM #
Thank you for your recent note. The problem is not going to be the software it will be the fact that the PalmPix is not going to fit on your HandEra. As far as I know, we do not have plans to design a PalmPix to fit on the HandEra 330.

If you should have any other questions, please be sure to revisit our site as we are continually adding information to enhance our support. Or phone your regional call center - in the US (800) 235-6325. Our representatives are available to speak with you Monday through Friday from 9 a.m. to 8 p.m. Eastern Time.

Kodak Information Specialist
D&AI Technical Support

RE: Interesting email reply from Kodak
I.M. Anonymous @ 7/15/2001 5:49:25 PM #
Your reply is inaccurate. The Palmpix does fit the Handera 330 as I have taken several pictures with it. The problem is that the on the screen representation, whether taking the picture or reviewing it, is restricted to the upper one-third of the screen and appears in triplicate. Pictures when viewed on the PC computer are fine.
Appears that the problem is display which Handera has a SDK for.
I urge Kodak to do this as I have used the Palmpix a lot on my TRGPro for unplanned pictures. I would like to continue doing so.
I would expect that other business professionals do the same.
Also, is the Palmplix normally fuzzy away from the center of the picture. Mine is, and that has been the major disappointmetn with the camera.

Silly question on expansion devices

redbeard @ 6/13/2001 9:17:02 PM #
I'm wondering if an mpeg player will be available for the HandEra? I know that kind of add-on isn't what HandEra is aiming for, but it is one of the nifty things I'm looking for in my next pda.

HandEra is currently really interesting to me because of the screen (additional space and soft graffitti) and its port compatibility with my old palm pro devices (gotype keyboard, modem, etc.) The office programs are also a money-saving bonus.

Palm Pilot pro just died.... oh no!

Thanks for the review!

hunter @ 10/2/2001 8:39:34 PM #
Here is an usage review.
battery usage
application compatibility w/ autocf

I've had the Handera for three weeks now.
replaced calc button w/ bigclock.
note: b/c there is no silkscreen, the calc icon
gets replaced by bigclock icon!!! :oD
make sure direct serial is set at 115.2kbps!!!
note: default was less than 115.2kbps!!!
compatible w/ lexar 4x CF cards

used up the included (regular) energizer batteries in two weeks. This is due to heavy usage
while testing out autocf, voicepad and backlight.
I predict that under regular usage, the batteries
ought to last 4 weeks.

Trying out the improved formula energizer batteries.
Using it for a week now, and looks like they will last
for 4-5 weeks.

Will test maha powerex 650mAH NiMH next month. Since
they claim to last at least twice as long as alkaline
batteries, I'm hoping they will last 6-8weeks.

Will be testing Med. databases w/ autocf next week.
Will test 3rd party launchers...

Using the following apps.
Avantgo (daily)
BigClock (daily alarms)
Eudora (daily)
Mapopolis (3-4 times a week)
Quicksheet (3-4 times a week)
TealDoc (only tested it)
Wordsmith (daily, also used to update memopad .pdb)

After much trial and error, I've got the following
applications to work w/ autocf:
avantgo (only avantgo.prc & mobilelink.prc in autocf)
bigclock (only store .prc files in autocf)
Eudora (ditto)
Mapopolis (ditto, plus maps can be stored in autocf*)
Quicksheet (only store .prc files in autocf)
docs can be stored in autocf, but readonly
TealDoc (ditto)
Wordsmith (only store .prc files in autocf)

* amount of maps in autocf must not be more than
available free ram space.

major flaw in current autocf v1.1 is the inability
to save programs in custom categories.

very unhappy w/ the fact that quickoffice *requires*
microsoft counterpart to convert to .doc and .xls
format. So cannot use star office :o(

screen review
hunter @ 10/2/2001 9:18:30 PM #
Screen resolution greatly improves usability
of all programs. Especially todo list where
show due date/categories/priority can all be
enabled and still have enough room for the
todo list.

For me, the 2nd smallest font is easily readable.
(in normal lighting situations or w/ backlight).

I have 20/20 vision and unless the Clie 760 has
a better screen (better contrast) than the h330,
the 320x320 resolution will not be very practical.

autocf -> autocard

hunter @ 10/2/2001 9:55:48 PM #
unless palm has something better than
autocard, then its most likely that
they will be licensing it from handera.

personally i'd save the $100 and go
with a mono color screen. i've tried
the iiic, ipac and 505 and do not think
the current processor/powersupply/cost
justify the benefits of a color screen.



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