Comments on: Missing Sync for Palm OS v6.0 Released

Mark/Space today announced the release of version 6.0 of The Missing Sync for Palm OS, the company's software that connects and synchronizes devices running the Palm operating system with Apple Mac OS X computers. This latest release introduces several new features, a number of which are designed specifically for users of Treo smartphones. New features include new Mac call log information and sms messages backup functionality, address book improvements, a new notebook application and new two-way video conversion and backup.
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upgrade fee?

midtoad @ 6/7/2007 5:17:46 PM # Q
MissingSync 5.1 is the worst thing I've used since ActiveSync. Unlike the rock-solid HotSync, MissingSync has been consistently temperamental and unreliable. Sometimes it will sync by USB cable, sometimes it won't. Ditto for Bluetooth connections. I've uninstalled it and re-installed it, and asked for tech. support, and received no help (I seem to recall a note saying they were understaffed). And now Mark/Space wants to charge us $25 to (hopefully) fix the bugs in it? Or is the basic functionality as buggy as ever, and all they've done is add on more flaky features? Make sure you test the app fully before you buy, and back up your Palm to a card before trying it (a user has posted a note over on saying that MissingSync destroyed his database.

Stewart Midwinter
PDA user since 1992 (Sharp PC-3100)
Palm TX

RE: upgrade fee?
Almostwise @ 6/7/2007 9:55:57 PM # Q
I guess mileage will vary. This has been a terrific ap for me when syncing my Tungsten E to my Mac. Absolutely no complaints, has always worked perfectly.

Spreading the gospel of hockey!!
RE: upgrade fee?
MegaManXcalibur @ 6/8/2007 12:56:05 AM # Q
I've been using Missing Sync since version 4 and it hasn't given me any troubles yet. But different people will get different experiences.

I just purchased an upgrade copy and played with it a bit. I have to say I really like the SMS and Call Log syncing and viewing additions. Notebook is also pretty neat although I haven't played with it enough to know if it's actually as good as it sounds.

RE: upgrade fee?
james_sorenson @ 6/8/2007 2:41:39 AM # Q
the rock-solid HotSync

Wha? Are you kidding? You must be running MacOS 9. Palm couldn't make a reliable Hotsync app for OS X. Missing Sync was a savior to me! Granted, I remember a couple times where I had to kill the background process and re-open Missing Sync, but that was a simple process compared to the haphazard voodoo required to get the original Palm Hotsync to work.

Treo movie integration? Cool, they DO take requests!

- Jim

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Notebook feature looks interesting.

JOB4031 @ 6/7/2007 8:17:27 PM # Q
Missing Sync 5.1 has worked flawlessly for me. I enjoy the ease at syncing with OSX's built in iCal and Address book as opposed to the Palm Desktop. The iTunes and Quicken Sync also to their job. I don't have a treo so those v6.0 features aren't as important, but the notebook feature looks promising. $25 seems a little steep for an upgrade, but I will give it a try and see if it is worth it.

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Upgrade fee

zinzan @ 6/8/2007 3:14:19 AM # Q
I agree that it's a bit much looking for such a high upgrade price. I've had plenty of issues with 5.1 regarding bluetooth and cable syncing - apparently it is due to OSX update issues, but i would have thought Markspace could release some sort of fix for this as it has been an ongoing issue for months now. I won't be upgrading.

"If you're not part of the solution, you're part of the precipitate"
RE: Upgrade fee
asiayeah @ 6/8/2007 12:10:07 PM # Q
It's really disappointing to see such a high upgrade cost.

The upgrade cost is actually over 60% of the original cost! And what it adds is merely a few more conduits for syncing.

This is definitely an expensive piece of software and they are not treating loyal customers that well.

With great power comes great responsiblity.

RE: Upgrade fee
razorpit @ 6/10/2007 7:49:34 PM # Q
Good point. My concern is how long is this update going to be good? Come this fall when Leopard comes out is Missing Sync even going to be needed with the new OS?

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New Version 6.0 Same Problems

faithman @ 6/16/2007 9:59:45 PM # Q
Well, I got suckered into buying the upgrade to 6.0 thinking that those geniuses at Mark/Space had actually paid attention to solving a problem with their software, but no...wrong again and out the price of admission..:

Sync starting at 6/16/07 6:36 PM (18:36:33) on USB (6.0.0)
Using profile named:
Syncing Address Book
An unknown error #16394 occurred
Failed Entourage Conduit (0x400a)
Sync completed successfully at 6/16/07 6:42 PM (18:42:17)

The dreaded #16394 error, which when you search on their website has no explanation.

I really hate their software. It used to work fine. I will be happy to change my opinion, when these errors have solutions on their website or in their software.

FRUSTRATING!!! Mark/Space Missing Sync for Palm OS v6.0 upgrade is HORRIBLE!!!

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