GSM "Upgrade" Kills Treo 680, Centro Phone Calls
File under extremely-bloody-annoying. A recent software upgrade pushed out to Nokia-Siemens GSM base stations on T-Mobile in the US and O2 in the UK (and who knows how many other global carriers) has had a rather extreme side-effect on Palm's last two GSM Palm OS devices: voice calls are knocked for six and your end of the conversation will begin dropping out, with your caller noticing that your voice cuts in and out intermittently for a few seconds at a time, and sometimes going completely mute. Reports from frustrated users have cropped up all over the 'net, with some claiming the problem is not limited to Palm's phones.
Worse, however, is the corporate buck-passing that appears to be taking place. The carriers concerned are blaming Palm, whereas Palm has essentially EOL'd these phones and has no intention of releasing further ROM updates that may fix the issue. A post on the T-Mobile forums with information from a base station engineer explains the situation in much greater technical detail here. The long and short seems to be that a fix is not coming anytime soon from either party - leaving consumers, as usual, holding the sharp end of the stick.
Article Comments(7 comments)
- I got one -Tuckermaclain
- RE: Don't we have this already? -Tuckermaclain
- RE: Palm brand will return in 2018, with devices built by TCL -richf
- RE: Palm brand will return in 2018, with devices built by TCL -dmitrygr
- Palm phone on HDblog -palmato
- Palm PVG100 -hgoldner
- RE: Like Deja Vu -PacManFoo
- Like Deja Vu -T_W