Nagel Promises More Innovation
David Nagel was hired in August to be the head of Palm's Platform Solutions Group, the part of the company that creates and licenses the operating system. In an interview with CNN yesterday, he made it clear he thinks the Palm OS has fallen behind its competitors but he's doing something about that. He said, "When I first arrived a couple of months ago, one of the things that was the highest priority for me was to kick both the apparent innovation and the actual innovation into much higher gear." He went on to list three areas where the company is working hardest: security, speed, and stability.
However, he said that the Palm OS would not suffer from feature bloat. They will be concentrating on useful innovation and features people already use. Mr. Nagel was scornful of the Pocket PC's streaming media capabilitities, questioning their real-world usefulness. He decribed the idea that anyone would do a sales presentation on a handheld's screen as "nuts".
He characterized Microsoft as Palm's top competitor but said, "Microsoft's technology is so heavyweight and so overfeatured in most cases, I think the manufacturers are going to have a hell of a time making portable products based on it."
He listed as one of Palm's top challenges convincing more enterprise buyers to standardize on the Palm OS. However, he also said that Palm is already the leader in this area. He quoted a recent Jupiter study that showed that about twice as many corporations support the Palm OS as the Pocket PC. "We're not only No. 1, we're No. 1 by and enormous margin."
Mr. Nagel said that it the future all handhelds will have some kind of communications capability built into them. He is very pleased with smartphones from Handspring, Samsung, and Kyocera that use the Palm OS.
This is a very long interview that makes some great points that I don't even refer to here. I highly suggest everyon read all of it. There's a link to the full text in the first paragraph. -Ed
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