Vindigo No Longer Free

Vindigo is a service that provides city guides, movie listings, and restaurant reviews. Until now, it was free for Palm OS users. Today, Vindigo 2.0 was launched and it costs $25 for a one year subscription. Also new in this version are user ratings of restaurants, Metacritic's summaries of movie reviews, color maps, and more. The service now has guides for 23 major U.S. cities and London.

Vindigo Screenshot A subscription includes unlimited access to all these cities, and free updates every time the Handheld is HotSynced.

Until this version, the service was supported by showing advertising to users. However, advertising revenues have dropped over the last year and the company was forced to begin charging users. The company has charged for the Pocket PC version for some time and was pleased with the results. It still includes advertising.

Vindigo no longer includes Zagat restaurant guides. These are, however, available from LandWare.

The company also offers a very limited version called Vindigo Lite. This contains only names and addresses of some leading restaurants in one city of the user's choice, as well as movie showtimes. For example, Vindigo 2.0 lists over 3,000 restaurants, but Vindigo Lite contains only 100, without reviews or ratings. It is included with the demo.

Vindigo works on any handheld running Palm OS 3 or higher. Memory requirements differ by city and by the number of channels subscribed to within a city. In order to subscribe to all available channels within a city, Vindigo recommends that users have between 600K and 1000K available. No form of external memory card is supported.

A 30-day free trial is available.

Thanks to Dennis for the tip. -Ed

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Vindigo soon will be Vindigone

I.M. Anonymous @ 3/18/2002 10:01:22 AM #
OK, I have never tried it, however, it doesn't exactly sound like something I would go buy a subscription for. How many such companies, over the last two years, have successfully made the transition from free content to the subscription model. Anyone?

RE: Vindigo soon will be Vindigone
I.M. Anonymous @ 3/18/2002 10:30:59 AM #
I used it once when I was visiting and found it useful to find a nice place to eat for being new to the city. I guess $25 per year isn't that bad but if you are only visiting the cities included for vacation and don't actually live in one of the 23 included places it's a little different.

RE: Vindigo soon will be Vindigone
I.M. Anonymous @ 3/18/2002 10:42:21 AM #
>OK, I have never tried it

You said it yourself. You've never used it.
I've been living in NYC for 2 years and I can't live without it. I've even emailed them in the oast ASKING them to take money to insure that they won't go under.

Everyone I know that has a palm PDA uses vindigo.
$20 a year would be perfect, but $25 a year is OK.

While I agree that vindigo is not for everyone, those who use it find it to be a must-have app for the palm

Ophir Prusak

RE: Vindigo soon will be Vindigone
I.M. Anonymous @ 3/18/2002 11:01:52 AM #
I have used Vindigo and like it a lot. I wish they would extend its range to include more cities, especuially here in Europe. Having said that the London guide is very handy.

$25 is not a lot for business users, which is where the products market firmly lies.

If it included more European cities I'd happily pay the money. I'll see how much I miss it on my next trip to London though before shelling out.

Regards,

Nick

ESSENTIAL
I.M. Anonymous @ 3/18/2002 11:15:51 AM #
Vindigo is worth $25.00 a year. I use it all the time when I travel. Try it, you'll agree. Plus the best thing about most of the Palm software is the 30 free trials!

RE: Vindigo soon will be Vindigone
arielb @ 3/18/2002 11:35:23 AM #
you certainly don't make money giving it for free. this was bound to happen

RE: Vindigo soon will be Vindigone
acarrino @ 3/18/2002 12:16:25 PM #
$25 a year would be ok if they stuck with the Zagat's reviews, they were great. The jackass reviews they use now for Gayot's suck in comparison.

I am a big fan of Vindigo, but not for 25 with bad reviews.

\\ AC

RE: Vindigo soon will be Vindigone
I.M. Anonymous @ 3/18/2002 12:21:06 PM #
Yes, I said I never have tried it. Why, then, does my opinion matter? Well, I'm sure they aren't counting on simply getting $25 per year from their existing users, but, are hoping that they can sell the service to new users. For this potential customer, it's a tough sell.

RE: Vindigo soon will be Vindigone
I.M. Anonymous @ 3/18/2002 1:21:19 PM #
Wow, $25/year and I would maybe go out of town once a year?!?! Not worth it; I can load Word docs with reviews, places, etc. for free. And, I get a free newspaper DEDICATED to where to go, night clubs, etc in town. Big thumbs down. Wouldn't surprise me if AvantGo turns in to this too. That is ok. I rather load my own webpages anyway.

RE: Vindigo soon will be Vindigone
Sartre @ 3/18/2002 1:26:27 PM #
I like Vindigo a lot. I recently moved to one of the cities they provide information for, and it's been wonderful at helping me get around and find new places to eat, shop, go out and which movies are being shown where.

For traveling, I could see it as a benefit, as well. Twenty-five dollars doesn't seem like a lot to me for the amount of information I get right at my fingertips, wherever I go. About $2.00 a month for all this.

The downside, as others have mentioned, is the memory requirements. It'd be nice to see the application utilize external memory options.

For those who haven't tried it, I recommend they do.

True, it's not an application for people who do not live in the selected cities, nor those who aren't frequent travelers. But then, I don't think those are the target market.

RE: Vindigo soon will be Vindigone
I.M. Anonymous @ 3/18/2002 8:02:12 PM #
For me, Vindago's original attraction was the Zagat reviews especially in a place like
New York. When Vindago replaced Zagat, the fact that they were free still made
them worth using. But at least for restaurant information, Vindago at $25.00 is
worth less than Zagat's for $30.00.

RE: Vindigo soon will be Vindigone
I.M. Anonymous @ 3/19/2002 12:07:37 AM #
the way i see it, no matter they charge us or not... if they are not making money, they wont last night. by charging, they just hope they can stay as long in business as possible. plus maybe in the near future, the company might hope someone will come in and buy them out, or even invest money into the company to make it bigger...

I love vindigo.. and i will miss it. am i going to pay $25 a year. the answer is NO, i will not. I have Zagat on my pda, so I wont need the resturant listing from vindigo. Movies - for one thing, i dont watch movie that often, even if i do, i can always call 777-film, or from using avango, i can access it throught yahoo.com... one think i know i will miss is the shops, the stores.. living in New York City, we have so many department stores alll over... that comes in handle alot. its like a yellow page.

oh well, looks like i'm going to be getting 1000k of pda space. what should i use it for????

jlo

Oh well, I'll never learn

kezza @ 3/18/2002 10:08:38 AM #
I've been using vindigo since the first release for Mac (nearly 2 years ago), and I've never been 100% happy with it. This is primarily because they only included about 60% of the geographic area of the city in which I live, and I physically reside in one of the areas they left out. So, for everything within about 3 miles of my house it's useless, but when I actually go someplace it covers, it's been invaluable.
It's going to be really tough to decide whether to pay or give it up. Looks like I've got a month to do so.
Oh, and $25 a year is really reasonable (in fact, it's $19.95 until the end of March). It's not like they're charging $25 a month. Or even $10 a month. This boils down to about $2 a month, which is pretty cheap as far as subscription services go.

--------------------------------------
PIC Moderator: Software forum
"Well, if it isn't the leader of the wiener patrol, boning up on his nerd lessons"
RE: Oh well, I'll never learn
nategall @ 3/18/2002 10:47:09 AM #
yeah, that was my biggest gripe. i live in the suburbs and it is completely useless to me. (yes, i understand that they cannot have the whole world and everyplace in it, but it doesn't mean that I can't want everything :| ) But, it was my absolut favorite in the city. Never were so many people impressed with my palm then when i whipped it out and found 4-5 good thai places in town.

excellent!

It always amazes me that folks feel that everything should be free. I like (nay, love) the fact that they tried to make it free by using ads, but if they are losing money, it is definately a program i would pay for. I hope that they can survive.

nategall says "blah!"

RE: Oh well, I'll never learn
I.M. Anonymous @ 3/18/2002 11:07:59 AM #
I think that you should purchase the software and be allowed to use the service for free. This doesn't mean having to renew a subscription. Contrary to popular belief, $25 bucks a year is a lot of money. I can get brochures in airports or even info from a chamber of commerce for free that will give me the same, or more, info about these cities.

Charge for the software and leave the service free.

RE: Oh well, I'll never learn
I.M. Anonymous @ 3/18/2002 11:30:37 AM #
> Charge for the software and leave the service free.

So, by this statement, we should all be able to buy a car and get free maintenance for the life of the car.

IMHO, not a very good business model.

RE: Oh well, I'll never learn
jjsoh @ 3/18/2002 11:52:46 AM #
> Contrary to popular belief, $25 bucks a year is a
> lot of money.

Contrary to popular belief where? Maybe in cities not available to Vindigo's services. I'd say that the majority of residents in the listed major (if not, popular) cities would certainly agree that $25 is reasonable.

And to every rule there are exceptions, because there will be those that think it's not worth the amount. However, I'm referring to (but, not speaking for) the majority of people in these cities, and perhaps Vindigo thinks the same. Evidently, Vindigo is now more of a luxury, than a necessity for avid Palm users.

Is avantgo next???

I.M. Anonymous @ 3/18/2002 10:24:09 AM #
i hope avantgo doesnt start charging...that would suck

RE: Is avantgo next???
I.M. Anonymous @ 3/18/2002 11:13:09 AM #
I would almost bet you that it is.

RE: Is avantgo next???
I.M. Anonymous @ 3/18/2002 2:56:35 PM #
UGH!!!!!!!!!! I hope not!

RE: Is avantgo next???
I.M. Anonymous @ 3/18/2002 4:25:44 PM #
I'd pay for avantgo. It's one of the only Palm apps I use every day, besides datebk4.

RE: Is avantgo next???
I.M. Anonymous @ 3/18/2002 5:46:55 PM #
yeah...i would pay for it too...but i dont wanna!!!!!!!! i see avantgo becoming a pay service very soon...

RE: Is avantgo next???
msmasitti @ 3/18/2002 6:07:22 PM #
I would buy a one-time fee app, and have it format regular sites into mobile pages. Then, there'd be no occurring fee.

------------------------
Mario
CLIE Moderator
http://www.geocities.com/msmasitti
RE: Is avantgo next???
I.M. Anonymous @ 3/18/2002 8:59:28 PM #
From AVANTGO management:

Thanks for the wonderful feedback. Since most users find the service indispensable, soon we will start charging for the service based on the number of channels downloaded.

And we know you will pay for our service. We will add more ads and annoying channel previews and we will ensure that your user data is sold to maximize the Avantgo experience.

Thank you for your patience and understanding.

RE: Is avantgo next???
I.M. Anonymous @ 3/18/2002 10:36:51 PM #
Just buy iSilo and go to mazingo.net to get the URLs for the mobile channels that you want. You wont have to go through avantgo's servers. iSilo supports different font sizes too. The only channel that I can't find is CNET news.

bimmer

RE: Is avantgo next???
big_raji @ 3/19/2002 7:42:46 AM #
Does isilo have automatic/scheduled updates for the pages that you're grabbing? Or do you have to manually update it before every sync?

---
If you sing in french while hopping on one foot, the evil birds won't come out of your bathroom mirror.

Vindigo: still a business like everyone else

I.M. Anonymous @ 3/18/2002 10:49:18 AM #
I hate to think this is a bait and switch only having used the service for a month now, but in that month I have gotten used to having the information whenever I need it. I am willing to pay the fee just for the convenience of having the moving listings alone. I just hope they last long enough to get a years worth of updates from them. I think Avantgo has enough ad's to keep them free but I haven't seen their balance sheet...

It was going to happen sooner than later

bearballz @ 3/18/2002 11:02:41 AM #
I use Vindigo Chicago and think its a great tool for getting around town on the weekends (also a great conversion piece for meeting girls at bars). I would pay $5-$10 a year no problem but $25.00? C'mon I don't see anyone who uses Vindigo that much to warrent a $25.00 fee.

I think they need to re-examine their fees and bring it down a tad.

I'm in, but...

I.M. Anonymous @ 3/18/2002 11:04:37 AM #
Hey everyone,
As an avid Vindigo user (I live in New York where it's essential and have used it in Boston, D.C. and L.A.), I am definately going to pay the $25 for the service. The amazing thing is just how much they have added to this already great service - Museum information, Shecky reviews (the best nightlife guide there is), and Metacritic reviews (I used to have the Avantgo channel for this). The only problem/missing feature is VFS awareness as this is a definate memory hog. From the website:

"Vindigo memory requirements differ by city and by the number of channels you have subscribed to within a city. In order to subscribe to all available channels within a city, we recommend that you have between 600K – 1000K available.If you are downloading multiple cities, you can lower the minimum memory requirement by 100K per city for each additional city beyond the first. Memory cards, storage cards, flash memory, and memory sticks are not supported."

Otherwise, an outstanding product if you live in one of their 23 cities. Here's the list since I didn't see it posted elsewhere.
Atlanta
Austin
Boston
Brooklyn
Chicago
Dallas
Denver
Fort Worth
Houston
Las Vegas
London
Los Angeles
Greater LA (Burbank,
Glendale and Pasadena)
Miami
New York
Orlando
Philadelphia
Portland, OR
San Diego
San Francisco
San Jose
Seattle
Twin Cities
Washington, DC

Later.
E

RE: I'm in, but...
I.M. Anonymous @ 3/18/2002 11:14:15 AM #
How would you feel if you paid 25 bucks and they were gone in 6 months?

RE: I'm in, but...
I.M. Anonymous @ 3/18/2002 11:28:13 AM #
I've always been under the impression that Brooklyn was part of NYC (at least since 1898, anyway)...!

RE: I'm in, but...
I.M. Anonymous @ 3/18/2002 11:30:43 AM #
Thanks for writing a comment that has the same information that the article does. That way, all the other people like you who read the comments without reading the article will have some idea what they are talking about when they post their comments that make it clear they haven't read the article, either.

I'm out.....
I.M. Anonymous @ 3/18/2002 12:07:06 PM #
Well, I was never really in. I tried their Miami listings once and found it lacking, at least in the Metro Dade county area. Also, in Miami there is no lack of free restaurant guides, digital or otherwise.
As for movies, geez, what ISN'T playing at the local 100-theatre Gargantuan Movie Plex? Movie reviews? I'll know what sucks from water cooler chit-chat soon enough. Other than that, if I travelled, well, I still wouldn't subscribe, but I can see why some with $25 burning a hole in their pockets might.

Haha

I.M. Anonymous @ 3/18/2002 11:36:03 AM #
I think it's funny that they're going to charge $25/year for this, and STILL include advertisements. sounds like a rip-off.

And oooh it includes Shecky's NYC guide, which apparently is for gays/lesbians, since those are the only kinds of bars the pqa version returns. or maybe every bar in nyc is gay. not that there's anything wrong with that.

The only thing that would make this funnier would be if vindigo went public before crapping out.

RE: Haha
I.M. Anonymous @ 3/18/2002 12:24:00 PM #
Is it a ripoff when newspapers and magazines charge you and include ads?

What about cable TV--that's not free, and it carries ads.

Wall Street Journal online--one of the most successful commercial sites on the net. Carries ads.

You ride the subway, pay your $1.50, get inside--ADS!!

Go to a baseball game, pay for your ticket, get to your seat...Hey! What's that next to the scoreboard?? An ad?

There's nothing wrong with including ads in services that are not free.

RE: Haha
PIC mobile user @ 3/18/2002 12:32:23 PM #
Don't like the gayot reviews? Buy zagat 2002 for the palm for $25. It doesnt have all their cities, is only updated yearly, and doesnt have Vindigo's maps, but the reviews are generally very good. Vindigo at 2 bucks and change per month really isnt such a bad deal.
RE: Haha
I.M. Anonymous @ 3/18/2002 1:26:07 PM #
Yes, you have to tolerate ads at all of those places but you're forgetting something. Ads in public places (or on public television stations) are meant to help offset the public subsidy. This is a for-profit company. The current trend in software is to allow limited access to a program's features is the users tolerate ads (as a means to generate revenue, even if limited). I think that once you buy access to Vindigo (and $25 per year sounds fair enough considering the amount data involved) you should not have to waste what little screen space I've got watching ad banners. Just my 2 cents....

steep pricing

I.M. Anonymous @ 3/18/2002 11:27:28 AM #
while I've used Vindigo quite happily for the last 1.5 years, the new pricing and memory requirements are too steep.

A relatively short while ago Vindigo only occupied 730+ K of memory whereas now, with the jump in the complexity of content, the memory requirement has jumped to around 1200k.

Also, in response to a couple of posts below regarding Vindigo's moving from a free service to a subscription service, I agree with the poster who suggests that Vindigo charge for its software, not its content. Afterall, Vindigo merely acts as a content aggragator and creates no real content of its own. The service gathers information from other sources (Time Out New York for example) and organizes it for its users. Zagat's realized this and bailed out on Vindigo at the end of last year.

Had Vindigo begun as a paid subscription service, I doubt we would all be having this conversation. It is incredibly difficult for sites/services to move from free to paid subscriptions without experiencing user abandonment. I doubt that the Pocket PC users (who've paid from the onset) are upset about having to pay.

Given that Vindigo has changed its content providers recently, it seems that the most responsible thing it can do for its users is to continue to focus on software without overbuilding it resulting in bloat.

The dramatic increase in size may result in Vindigo user dissatisfaction faster than the new pricing model. Vindigo needs to address memory card usage straight away.

While the pricing represents a steep jump, $2.08 per month is pretty cheap, while sacrificing memory is not.

RE: steep pricing
I.M. Anonymous @ 3/18/2002 12:02:33 PM #
>>Had Vindigo begun as a paid subscription service, I doubt we would all be having this conversation.<<

Well, I hope we wouldn't.

If Vindigo began as a paid service, do you think ED would post an article on 3/18/02 about Vindigo becoming a paid service?

RE: steep pricing
I.M. Anonymous @ 3/18/2002 12:06:01 PM #
The key word is "begun." What I meant was: had Vindigo begun as a paid subscription for the Palm OS as it did for the Pocket PC, would we as users have minded paying from the begining?

The problem for Vindigo (and many, many other companies) is that after creating an environment where the diminshed the value of the content they offered by not charging, they then tried to switch to paid subscription service for users in the habit of receiving the same information for free.

Offering content for free tends to make users less inclined to pay for it because the content provider has diminshed the perception that its content is exclusive or important enough for subscription becuase it was initially free.

best, j.

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