PalmGear Changes the Way it Pays Developers
Kenny West, CEO of PalmGear, has sent an email to all the developers who list applications on his company's site, informing them of a new payment policy. For months, PalmGear has been behind in payments to its partners, the people and companies for whom PalmGear acts as an online reseller. Starting this month, the company will first pay its partners what it owes for applications sold in the current month. Any money left over will go toward past due balances.
Mr. West said it was behind in its payments to developers because of "expenses associated with an old lawsuit and excessive software development costs incurred in 2000 and 2001 as well as the general downturn in the economy". The lawsuit he mentioned was between PalmGear and one of the venture capitalists behind Handango and was eventually won by PalmGear but only after years of legal wrangling.
According to Mr. West, many of its partners have suggested that PalmGear implement this policy.
Who will be paid first for past due balances depends on numerous factors. Partners who have agreed to discounts or to exclusively list their applications on PalmGear will have first priority. After that, the people who have the oldest outstanding balances will be paid. Those who are still PalmGear's partners will be paid before those who aren't.
Mr. West said, "We believe that this policy will assure that our partners who have stuck with us through our difficult times will receive timely payments for all new sales and will receive priority with respect to payment on past due payables as well as address past due amounts. I would also like to add that we are doing many, many other things to increase our efficiency in many, many areas so as to make the effects as minimal as is possible."
PalmGear, which once virtually owned the Palm software market, has recently faced intense competition from Handango. Late last year it was dealt a blow when Handango took over hosting the Palm Software Connection, the section on Palm's own website that lists third-party software. PalmGear had previously been responsible for this.
Thanks to Greg for the tip. -Ed
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RE: Translation (courtesy of B.S.Fish)
RE: Translation (courtesy of B.S.Fish)
This way, we can pick our favorites to pay and use it to our advantage. If you decide to leave us, you go to the bottom of the list, never to be paid what we owe.
Of course, you guys could force a real bankruptcy by suing us for what we owe you to prevent us from doing things this way and make all creditors equal.
RE: Translation (courtesy of B.S.Fish)
RE: Translation (courtesy of B.S.Fish)
RE: Translation (courtesy of B.S.Fish)
RE: Translation (courtesy of B.S.Fish)
It might be but what would be the point? As it is now, you'll eventually get your money. If you force the company into bankruptcy, you might get some of your money a little bit faster but you certainly won't get all of it.
You'll also kill the company, leaving Handango without competition. Considering the main reason PalmGear is in trouble is lawyer fees from a totally bogus lawsuit from a backer of Handango, I don't think they can be trusted.
This is no choice that is a win for everyone. You can only choose from bad options. I think the least bad option is to wait for PalmGear to pony up the money. Dragging it to court will hurt the entire palm community and not do you much good.
RE: Translation (courtesy of B.S.Fish)
Force the sale of assets? Used servers are a dime a dozen these days.
On the otherhand, anyone who could run a 100% market share of third party software into the ground deserves to be run out of town even if it does not serve any purpose other than to make us all feel better.
RE: Translation (courtesy of B.S.Fish)
Or maybe noone would be interested in investing new effort to sell Palm software because of THIS corporation.
RE: Translation (courtesy of B.S.Fish)
Where will you list them? At the moment, PalmGear is the only service I check. If there's an exodus, I want to know where to follow.
RE: Translation (courtesy of B.S.Fish)
Are you sure Handango's lawsuit was "totally bogus". I am not sure since the only person who told me it was bogus was Kenny West himself. Kenny's seemingly illegal actions regarding payments are making me wonder if perhaps Handango did in fact have somthing to sue about.
I think PalmGear is dangerously close to starting another legal action against them. Which means they may start keeping our money again to pay legal fees.
RE: Translation (courtesy of B.S.Fish)
getting a merchant account isn't too hard these days - and, running costs surely should not be 20%-25% of the money that is received.. hosting servers doesn't cost that much - it may even be possible to offer bandwidth based on how much you sell.. many business options here.. many many many moons ago i wrote a real time fullfilment engine for PGHQ - but, it was never implemented.. it was finished, but, never integrated into their website - heck, they still run off yahoo.
maybe the bankruptcy of one, and, the emergence of another is feasible? offering 10% fee's would really push the limit on people like Handango and PGHQ - many developers are currently seeking in-house solutions such as e-sellerate, kagi etc. the only problem there is exposure - but, do you really get exposure on a site like Handango or PGHQ these days?
// az
aaron@ardiri.com
http://www.ardiri.com/
http://www.mobilewizardry.com/
RE: Translation (courtesy of B.S.Fish)
RE: Translation (courtesy of B.S.Fish)
Yes, I agree I like the Palmgear site much better than Handango's. It's much easier to find good stuff on Palmgear. I write software for a living and get paid for it. I don't expect people who write Palm software to work for free. If the developer doesn't get paid by Palmgear, they will find a distributor who will pay them or stop writing software. Handango may not have the best site, but if they actually pay the developers what they're owed in a somewhat timely basis....
At some point, Palmgear's plan is not just bad business practices. If I take somebody's money under contract to deliver a percentage of it to the developer, and don't, I'm breaching my contract. The developer has a variety of remedies. So do I. If I want to be able to get new, improved Palm software, I'll go to Handango, or directly to the developer's site.
RE: Translation (courtesy of B.S.Fish)
RE: Translation (courtesy of B.S.Fish)
RE: Translation (courtesy of B.S.Fish)
Every developer keeps records of his sales from Palmgear so you will not be forgotten. =)
RE: Translation (courtesy of B.S.Fish)
Oh yes, this SHOULD really help further the Palm OS cause....
While we're at it, why don't we just use the other barrel to blow our heads off and give up in defeat to M$ all together, since Handango sells to both platforms already....
What I don't understand about all you "programmers" is you entered into a verbal or written "agreement" with PGHQ - NOT a "written contract".
Basically you were letting PGHQ advertise your software so Palm OS users could go to a nicely laid out, easily searched web site offering Palm OS software in exchange that you would be paid for software sold.
While I completely understand about writing software and expecting to get paid for your (my) work, YOU tell ME (and everyone else here) where in the WWW (and world) you're going to get practically free advertisement to MILLIONS (and possibly Billions) of customers all in ONE place? Sure, there is Handango, but intrinsically people are going to gyrate toward PalmGear.com instead of Handango.com when looking for "Palm" OS based software...
Most people looking for "Palm" software would probably type "Palm Software" in a search engine (google in this case) and who pops ups first in the list before Handango??? Bingo! PalmGear! Ok, what does this prove - nothing other than people are (usually) automatically going to associate PalmGear.com with Palm OS software than with Handango?
Besides - "Handango"? That doesn't sound like it has ANYTHING to do with Palm OS software! On the other hand, "PalmGear" - Hmmm, I wonder what they have on their site.... Hmmm, "Palm" and "Gear”.... Hmmm, maybe "gear" for the "Palm"? (Duh!)
Lastly, as a programmer myself, and having used many, many other Palm OS software programs, we programmers could make everything EXTREMELY easy for ourselves by simply making our software SHAREWARE or NAGWARE in that after an allotted time period - the usual 15 or 30 days the software is non-functional and PROMPTS the user to CONTACT US - Not PalmGear, Not Handango, NOT etc. in order to BUY the program and REGISTER it THROUGH US!
Then, this way we don't have to complain about not being paid by some "middle man" when they get into financial dire straights when being sued by their economic rivals.
What REALLY amazes me is all the STINK everyone here is raising about what PalmGear is NOT doing when the main MONEY and LEGAL problems it had were caused by Handango frivolous lawsuit!
YOU should be PISSED at Handango for forcing PalmGear to spend essentially YOUR money in order to defend itself and to keep itself afloat in order to continue to advertise YOUR programs. Heck, ALL programmers who think PalmGear is "screwing" you out of your money should sign a petition to file a lawsuit against Handango for damages, and YOUR PAIN and SUFFERING due to not being paid while PalmGear had to defend itself from Handango frivolous lawsuit!
Why doesn't everyone rally behind PalmGear like everyone did with Pimlico? Doesn't anyone else "see" how shady actions, and frivolous lawsuits by companies such as Handango and iambic - the DIRECT competitors of PalmGear and Pimlico just to "steal" their business away???
Food for thought....
I for one am Happy with PalmGear and I HOPE and PRAY they stay around (and in business) for a very LONG LONG time! Searching for Palm OS software on their site is SO MUCH easier than any other PALM OS site.
I mean, is there really any other site out there so well know like PalmGear, that is as easy at it is to search for Palm OS programs? If so, Please enlighten others and me here! Please! (Without being sarcastic or hurtful). Thanks...
RE: Translation (courtesy of B.S.Fish)
While the prompt payment of "current months sales" might actually be the step in the right direction, a coercive preferencial payment schedule of the remainder owed is clearly a bad idea. (Not to mention possibly an illegal one.)
Aaron, if there is someone out there who can do what you suggest -- offer 10-15% and maintain a well-laid-out site receiving the kinds of traffic that PalmGear gets, now would be a good time to give it a go. I think a lot of developers would help spread the word.
Handango is not the correct alternative, but if PalmGear doesn't recover from their debt soon, and keeps implementing bad policies (like their recent percentage increase, the loss of developer website links, late payments, sluggish site performance, and now this "preferred payment plan"), I feel someone else SHOULD swoop in and take the torch away from them.
RE: Translation (courtesy of B.S.Fish)
No smoke without fire... as the saying goes...
RE: Translation (courtesy of B.S.Fish)
What I don't understand about all you "programmers" is you entered into a verbal or written "agreement" with PGHQ - NOT a "written contract".This is incorrect. PalmGear has a written aggreement (albiet web-based) which is "signed" by each developer. I know because I signed one.
-Brett Blatchley
RE: Translation (courtesy of B.S.Fish)
-Brett
PalmGear loosing the respect of developers
PalmGear's site still promises "Payments are made by check to partners once a month between the 15th and 30th for the prior calendar months registrations/sales". They should add "unless we think of something else we would rather do with your money."
They are 4 months behind on my payments. They almost put me out of business because they are holding 1/3 of my companies annual income. I emailed them on a regular basis requesting my funds and was always told that PalmGear was "aggressively" seeking a solution. This is their solution. It's terrible. How about paying the money you owe in the order that you owe it. Not to mention appologizing for using money that did not belong to them. They had absolutly no right to use any more than the original agreed to 20% that they were alloted. The other money belongs to the developers they claimed to respect so much.
PalmGear used to stand by it's developers now they are only willing to stand by you if you don't do business with Handango, you only get priority to collect you overdue fees if you promiss to not do business with anyone else. This seems illegal, they are forcing a monopoly by holding our owed payments. It is tempting to allow them exclusive rights as they do have a bulk of the marked today. In fact I might have been willing to allow them exclusive rights however the problem is that not only has PalmGear fallen behind on their payments but they are also behind on building a honest business and a decent site. Here are the reasons I do business with Handango in addition to PalmGear in case you were considering folding under PalmGear's pressure and allowing them exclusive rights to your software.
1) Handango signed a contract with me and has honored it.
2) Handango has several sites in foreign languages making there site the best for non US customers.
3) Handango's search engine actually finds what you are looking for. Try a few searches on both sites and you will see how much better handango's technology is.
4) Palm has switched to Handango.
5) Handango was involved in the same lawsuit however they didn't pay their lawers with my money.
I agree with a previous posted message that what PalmGear is doing seems illegal but I am not a lawyer. If anyone is a lawyer and knows if a class action suite can be brought on PalmGear I would be very interested.
I am strongly considering pulling my sofware from PalmGear's site. But first I have to decide if I can afford the loss of the funds they owe me since I am now convince that if you remove your software they will never pay the money they owe.
RE: PalmGear loosing the respect of developers
Leave your application on PGHQ, but don't allow customers to download it directly. When a customer purchases the software and you get the notification, follow up with a brief message to the effect that you are sorry, but because of PalmGear's failure to pay you will not be able to accept the order from PalmGear. You will be happy to process any order from Handango/eSellerate/etc. ASAP.
This would do the following :
1) It will keep you on the "pay quicker" list at PGHQ, if such a thing even exists.
2) It will get the customers (the ones Kenny really cares about) complaining to PGHQ.
3) It will help transition your revenue stream to a more reliable partner.
Thoughts, comments, dissenting opinions?
Forget Class Action
The handwriting was on the wall when Palm jumped to Handango. There had to be a reason; something this public is not done on a whim, especially when one of your loudest marketing drums is "thousands of applications".
Anyway, think twice about bolting from PGHQ in a blind hope that there will be greener pastures someday. There are two choices, neither good. And both have brand recognition. Anything new will have to build an identity, and it will be months - even years - before such a venture could become a "household name" with the Palm OS public, especially in the shadow of a juggernaut (Handango) officially supported by the largest supplier in the niche (Palm).
In a way, I count my blessings that my little corner of the Palm world was too "vertical market" to make much use of the retail sites. I hope you guys can work this out, because considering the (lack of) alternatives, punishing PGQH is likely to backfire.
RE: PalmGear loosing the respect of developers
When a company is sued, they get to use whatever liquid cash it has. If there is no money left, they file chapter 11 or bankruptcy.
So, which do you prefer? Palmgear to exist and slowly make up for past payments or outright bankruptcy? What they did is legal as far as I know. Otherwise, tons of other companies should be sued to death for not first paying their rebates, their debtors, etc. etc. before they use their company's money... (so they use their own employee's pocket money to pay for lawsuits?). What are you asking for? It is probably legal for all involved to sue them for past due balances too... but don't be too trigger happy. Probably you will get a bankrupt company and nothing in return except your lawyer's fees.
Anyway, I still feel very strongly against Handango. I am still convinced Palmgear is a victim of Handango, and that Palmgear is probably run by an inexperience person trying his best. Perhaps someone else can enlighten me to the real evil he has done, or if he has more experience than I thought.
RE: PalmGear loosing the respect of developers
RE: PalmGear loosing the respect of developers
RE: PalmGear loosing the respect of developers
Independent developers made the Palm operating system the market leader that it is today... some of these developers are willing and able to distribute their products for free... many of the better, more advanced products are from developers who invest significant amounts of time and money to deliver quality applications... surely they deserve to be rewarded for their efforts?
I think that PalmGear should have handled this announcement better... it really sounds as though some developers (the bigger ones) got a good deal at the expense of small developers. I would be sorry to see PalmGear disappear from the internet (thus giving more strength to Handango), but what do you expect if they don't pay people when they've sold their software?!
RE: PalmGear loosing the respect of developers
A nice cause for developers.
Mike
RE: PalmGear loosing the respect of developers
Details on the Lawsuit
There is something that "stinks" with regards to the recent lawsuit between Fort Worth-based Q Ventures LP and PalmGear.
In a "nutshell" these two going concerns entered into a "tentative" discussion about securing venture capital for Palmgear. It was alleged by Q-Ventures LP. that Palmgear committed themselves to selling 80 percent share of the company in exchange for financing. Before negotiations ever had a chance to get off the ground Q-Ventures LP announced in a "memo" to PalmGear that the "deal was off". Shortly after they filed the lawsuit.
After two and a half years of litigation the jury in the case unanimously voted that no "contract" had been entered into by either party. Further it was determined had there been any serious discussion on the subject it was in fact Q Ventures who terminated negotiations with its memo stating the deal was off.
Now I present you with an interesting footnote to this story. Randy Eisenman, director of venture capital investments at Q-Ventures LP is also a founder of PalmGear’s rival, Handango Inc.
Like I said, I know nothing about this. The description above was written by Jared Press of PDANutsAndBolts.com.
RE: Details on the Lawsuit
I dont know how things works in the US, but does not the losing side have to pay all the legal fees of winning side?
Thats how it works where I live anyways.
And if that is the case, if it didnt go to pay the lawyers.. where did all my money go???
Anyone with knowledge of how the US legal system works??
RE: Details on the Lawsuit
Somebody has been taking lessons.
RE: Details on the Lawsuit
No unfortunately that is not the case. Anyone can sue anyone without having any risk here in the U.S. I wish the losers would have to pay the legal costs of the winners, as it would make people think twice about sueing a company just to get rich quick. That won't happen as long as the plaintiff bar association exists.
A Palm in hand is worth two in your pocket.
RE: Details on the Lawsuit
Regards,
Kenny West
PalmGear.com
RE:
"After two and a half years of litigation the jury in the case unanimously voted that no "contract" had been entered into by either party. Further it was determined had there been any serious discussion on the subject it was in fact Q Ventures who terminated negotiations with its memo stating the deal was off.
Now I present you with an interesting footnote to this story. Randy Eisenman, director of venture capital investments at Q-Ventures LP is also a founder of PalmGear’s rival, Handango Inc."
PG:
[and the same group (Q) bought out palmcentral.com and launched as their own site within (if memory serves) less than 60 days AFTER they filed suit against us...]
and also in reply to:
""I dont know how things works in the US, but does not the losing side have to pay all the legal fees of winning side?"
No unfortunately that is not the case. Anyone can sue anyone without having any risk here in the U.S. I wish the losers would have to pay the legal costs of the winners, as it would make people think twice about sueing a company just to get rich quick. That won't happen as long as the plaintiff bar association exists."
PG:
[the last text quoted above sums it up... While no way to go back in time I doubt it would have been filed had they been at risk for our legal fees which BTW were WELL just under $1,500,000]
RE:
"5) Handango was involved in the same lawsuit however they didn't pay their lawers with my money."
PG:
[Yes and no... They did pay out of the funds they had invested in them to create the site, etc. The difference being is that the suit had multiple effects, a few of which are:
A. "hobbled" us by making so that it was impossible to even seek outside funding or even bank financing..
B. caused the financing we were able to get as an example for hardware for the site to have the interest rates much, MUCH higher than had the suit not been filed.
There are of course other items...]
RE:
"but because of PalmGear's failure to pay you will not be able to accept the order from PalmGear. You will be happy to process any order from Handango/eSellerate/etc. ASAP.
This would do the following :
1) It will keep you on the "pay quicker" list at PGHQ, if such a thing even exists.
2) It will get the customers (the ones Kenny really cares about) complaining to PGHQ.
3) It will help transition your revenue stream to a more reliable partner."
PG:
[Yes, you could do this though who will it really help? As was pointed out by another poster here... If we (PalmGear.com) went away then what? While I wish I could give you all a guarantee that all the issues/AP/etc. would be resolved on or before X day and month I cannot do that though if we did go away (as was pointed out by another reply) you can be virtually guaranteed that after the legal fees, splits, etc., etc. there would be little if anything left...]
RE:
"Are you sure Handango's lawsuit was "totally bogus". I am not sure since the only person who told me it was bogus was Kenny West himself. Kenny's seemingly illegal actions regarding payments are making me wonder if perhaps Handango did in fact have somthing to sue about. "
PG:
[I am certainly not going to call it bogus as that term may get us into further problems with them... With that said I am not the only one who felt it was unfounded! The filing was such that they did not have to prove "beyond a reasonalbe doubt" our guilt. It was of the type where they only had to convince the majority of the jurors by "preponderance of evidence". In other words at or more than 50% beleived their story against us. In spite of that not only did the jury find in our favor they were UNANIMOUS in their decision on ALL counts they charged us with! AND... while they were deliberating they sent a question out to us the plaintiffs and the judge asking if they were limited to the damages they were charged with using for their decisions. Once the jury came back with their decision we asked the jury what they meant by that question (it is not allowed to ask them prior to deliberatin being completed I was told). They replied that they felt so strongly in our favor that they wanted to know if they could asses damages against the plaintiff (Q) for (if memory serves as I do not recall the exact number though this is close) $600,000 PLUS legal fees! Alas due to the suit not being filed by us it could only be done if we had filed a counter suit.. BUT... we were told that if we did that while we would have a good chance of winning it would in all reality take 2 to 3 years to go to trial and that if we won that after appeals, etc. it would be another 2 to 3 years before we ever saw any money.... And that the legal fees would be between $750k and up...]
PG: In closing (this is not in reply to any specific text, etc. here) we are committed to all of you and the Palm OS market. We like many others feel that the best market is a healthy one with more than one site like ours... If any of you wish to discuss feel free to email me directly and I will personally reply. I wish I could keep up with all the replies, etc. here though due to time restraints cannot.
RE: Details on the Lawsuit
Please spend more time managing your business and less time preaching to the Palm OS community, especially the developers whose products you have sold and then used the money to pay for your own salary and poor business decisions.
I wish there were several software sites around selling Palm software and that Handango didn't have a near monopoly. But, please, don't expect developers to support your poor business decisions out of sympathy!
RE: Details on the Lawsuit
In the past, I agreed with PG's situation that the litigations can hamper your funding capability. Now everything is cleared out (I guess long time ago), why don't you act like a true business man, create a strategic plan to raise your funding like every start up company does. Get the cash reserve and clear all your debt first and try to rebuild your reputation. I will restore my faith on PG without any doubt. Any excuse now is excess.
Please don't streotype Handango as a monopoly animal. Our company sells software through PG, Handango, and our own site via Kagi as on transaction house. Years of records prove that, 15% from Handango, 7% from PalmGear, rest of 78% came from Kagi.
If you are a developer, listen to this number. Or you may want to try yourself out.
RE: Details on the Lawsuit
PGHQ can counter sue and get back (VERY GOOD CHANCE, if what you say is correct) 1.5 Million. You can include as a part of your counter suit, the legal fees for the counter suit (the 700K you're talking about).
Uh.... Why WOULDN'T you do this? Sure, it takes 2-3 years, but we're talking about the end result of 2 MILLION DOLLARS payment.
Somebody help me out here, if I've missed something.
How much money are we talking about?
What would be the ball park amount of a average program per month?
$500
$1000
More?
I've written a few games and apps, but I've either freewared them or just given them to friends. I figured it wouldn't be worth the time to handle the registration and business end.
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Translation (courtesy of B.S.Fish)
First off, forget about ever being paid for what we owe you. We don't have the money to pay you even though we sold your software. However, in order to keep things going, we are going to say that we intend to pay you for what is sold going forward.
In essence, this is a bankruptcy and you are a creditor. We wipe the slate clean on our past debt and start anew. If you don't like it, you shouldn't have lent us your money for so long.
By the way, we don't really have any good excuse for the poor financial performance, a fact that should concern you the most. Oh sure, we probably should have spent only our gross profit and reserved your share to pay you what we owed you. However, that wouldn't have allowed us to try all those expensive schemes that didn't work out. We were trying to build an empire here. S*** happens.
You might be wondering what, exactly, will be different going forward to improve things and make sure that you get paid. We are, too.