Sprint Changing Contract Terms, ETF Escape A Possibility
Sprint has begun to notify customers of an impending change to their general terms and conditions customer agreement. The changes will implement an increase in certain regulatory fees beginning Jan 1st, 2010. While the stated changes are minor, (the regulatory charge will increase to $0.40/line), the alteration of terms may be sufficient enough to qualify as a "material adverse change" which would essentially allow current customers to cancel their Sprint contract without having to incur the standard "Early Termination Fee."
Sprint's terms and conditions allow customers to terminate their contract in response to a materially adverse change we make to the Agreement. Customers will have a 30 day window from Jan 1st in which they can cancel service without incurring their pro-rated ETF. The company has made similar moves in the past two years as well. UCAN.org provides a handy guide and a sample phone script for use when dealing with company agents.
Article Comments(7 comments)
- I got one -Tuckermaclain
- RE: Don't we have this already? -Tuckermaclain
- RE: Palm brand will return in 2018, with devices built by TCL -richf
- RE: Palm brand will return in 2018, with devices built by TCL -dmitrygr
- Palm phone on HDblog -palmato
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