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    Palm to Replace Defective Treo 650 SIM TraysPosted By: Ryan on Monday, October 10, 2005 11:54:24 AM
Palm is now offering to replace defective SIM card trays on affected Cingular Treo 650 smartphones. There is an issue with some models that causes the phone to turn itself off spontaneously because of a loose SIM card.
If you determine that the old-style SIM tray is causing your smartphone's radio to turn off unexpectedly, you are urged to contact Palm's SIM tray hotline at 866-677-7256. Palm will mail you a new-style SIM tray to replace your old one. Thanks to Engadget for the tip.
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8 total comments The following comments are owned by whoever posted them. PIC is not responsible for them in any way. login or register for free in order to post comments.  RE: well, well, well.....ReneeRoberts @ 10/10/2005 6:32:29 PM #
What about us unlocked GSM users who have the same problem??? RE: well, well, well.....just_little_me @ 10/10/2005 6:42:12 PM #
Yeah, I've placed a folded piece of paper in my SIM tray, and that of a few friends who've experienced this exact issue...
RE: well, well, well.....Tuckermaclain @ 10/11/2005 9:37:49 AM #
I heard Palm's initial plan was to send a quarter for the 650 buyer to call someone who cares. This is cheaper. Way to go Palm. I'm soooo impressed with the speedy and generous dx/tx! RE: well, well, well.....
just_little_me said Yeah, I've placed a folded piece of paper in my SIM tray, and that of a few friends who've experienced this exact issue... This has never been an issue on the countless mobile phones I've bought since 1996 including a new budget one I've bought for $55 contract free. It's inexcusable and laughable that someone needs to fiddle around with bits of paper to make their US$800 phone work the way it should work in the first place. Quality Control???The_Voice_of_Reason @ 10/12/2005 5:04:09 AM #
I heard Palm's initial plan was to send a quarter for the 650 buyer to call someone who cares. This is cheaper. Way to go Palm. I'm soooo impressed with the speedy and generous dx/tx! That was just plain vicious, Dr. M.
It's inexcusable and laughable that someone needs to fiddle around with bits of paper to make their US$800 phone work the way it should work in the first place. A wad of used bubble gum or a piece of duct tape also work quite well. This reminds me of the defect Palm 600 have that makes them eject the SD cards if you so much as look at them funny. Things got so bad that someone actually came up with an application that made a vomiting sound to warn users when the card had been ejected.
This app actually saved me from losing my card! Not exactly the kind of Quality Control I'd expect from a $600 phone... TVoR
The Palm eCONomy = Communism™ The Great Palm Swindle: http://www.palminfocenter.com/comment_view.asp?ID=7864#108038 NetFrontLinux - the next major cellphone OS?: http://www.palminfocenter.com/comment_view.asp?ID=8060#111823 Indira + Rajiv: Can you hear me now?The_Voice_of_Reason @ 10/12/2005 12:01:45 PM #
I heard Palm's initial plan was to send a quarter for the 650 buyer to call someone who cares. This is cheaper. Way to go Palm. I'm soooo impressed with the speedy and generous dx/tx!
The Palm eCONomy = Communism™ The Great Palm Swindle: http://www.palminfocenter.com/comment_view.asp?ID=7864#108038 NetFrontLinux - the next major cellphone OS?: http://www.palminfocenter.com/comment_view.asp?ID=8060#111823 
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The SIM tray is the removable plastic tray that holds the SIM card in place on GSM models. Certain Cingular models have had an issue with the trays becoming loose which causes the phone to turn off. Palm support has posted 
Hopefully the next Palm-Palm Treo will have a good deal of the bugs from the 600 and 650 worked out and it will (finally) be released in pretty good shape.