Treo Communicator Now Available... Sort Of

Handspring is now taking orders for the Treo Communicator on its U.S. webstore. Despite a message that appears on the site that says the devices are "Now Shipping", further on is a message that says orders placed with Cingular Wireless service plans or without service activation are expected to be delivered within one or two weeks. Orders placed with VoiceStream service plans are expected to begin shipping on February 25. The Treo is $400 with a new service plan or $550 without.

Prices for service depend on the provider and the plan. Handspring has a trade-up offer, good only until March 3, that that will allow current VisorPhone users to buy a Treo for $400 and switch their service plan to the new device.

Both versions of the Treo, with the built-in keyboard and without, are the same price.

Three weeks ago, Handspring CEO Donna Dubinsky revealed that production of the Treo had run into a glitch and the company was going to delay its roll-out in the U.S. At the time, she said the wireless smartphone would be available online in limited quantities in February and in U.S. retail stores in March. A bit over a week ago, Ms. Dubinsky said that the parts shortage that was causing the delay was being cleared up and she believed the Treo would meet that revised schedule. The company has yet to say which vendor caused the problem or what part it is short of.

The Treo uses the GSM standard, which has almost 100% coverage in Europe and is widely used in Asia. The U.S., on the other hand, has a hodge-podge of wireless standards and GSM is available in only a few areas. Handspring is working on a CDMA version of the Treo for the U.S. but it is not yet available and the company will only say it will be out before the end of this year.

Thanks to SaxonMan for the tip. -Ed

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SaxonMan got it from VisorCentral.com

I.M. Anonymous @ 2/10/2002 10:51:45 PM #
visorcentral.com had the news FIRST. Also discount for vphone people!

RE: SaxonMan got it from VisorCentral.com
I.M. Anonymous @ 2/10/2002 11:18:04 PM #
So What? News is News. I don't read VisorCentral, and am glad to see it posted here.

RE: SaxonMan got it from VisorCentral.com
I.M. Anonymous @ 2/11/2002 12:17:15 AM #
So was that the one article of the week on VisorCentral.com? I used to go there all the time, but day after day, nothin' changes.

RE: SaxonMan got it from VisorCentral.com
TDS @ 2/11/2002 12:31:07 AM #
Good for you on figuring out Visorcentral had the news FIRST. Now, do you want a cookie or a Bozo button?

RE: SaxonMan got it from VisorCentral.com
I.M. Anonymous @ 2/11/2002 8:20:27 AM #
Look, credit where credit is due. VC had it first.

RE: SaxonMan got it from VisorCentral.com
I.M. Anonymous @ 2/11/2002 8:58:18 AM #
It wasn't mentioned that Saxonman had it first. Merely that Saxonman highlighted it to Ed.

Get a life.

RE: SaxonMan got it from VisorCentral.com
SaxonMan @ 2/11/2002 9:31:12 AM #
well i was visiting handspring.com and i realized that they offered the treo.
then i clicked on "contribute news" and gave it to ed? anything wrong with that?
btw... i dont visit visorcentral.com. but even if i would- who would care?

regards,
SaxonMan

--------------------------------------
may the holy palmostles be with you

Gotta get one of these babies
I.M. Anonymous @ 2/11/2002 4:16:37 PM #

They look cool! I want one!

RE: SaxonMan got it from VisorCentral.com
I.M. Anonymous @ 2/11/2002 11:06:45 PM #
Ok, news is news. VisorCentral can't copyright public facts or news -- unless it is there own articles, opinions, etc. So, it doesn't matter who had it. If it is on the official site, it is game for anyone.

Ordered Mine

I.M. Anonymous @ 2/10/2002 11:54:33 PM #
Great visorphone upgrade plan

service plans

I.M. Anonymous @ 2/11/2002 2:07:43 AM #
Is it me or are these service plans a bit steep to get email,voice and sms?

USDollars Cingular
voice 29.99
email 4.95 + .15 per message
SMS 2.99 for first 100 + .10 thereafter per message

At a base rate that's $38 per month.
Why can't they have an unlimited plan for data?!! like Palm.net

It would be wary for datacentric heavy email users.
I guess the carriers have to make $ somehow.

RE: service plans
jeremyf @ 2/11/2002 6:20:58 AM #
Voicestream is cheaper.. Cingular kinda blowz with data. Anyway, if you've used a cell phone, $38/month base isn't bad, it's the extra $0.15/minute or whatever with cingular that blowz.

RE: service plans
I.M. Anonymous @ 2/11/2002 7:17:43 PM #
Think of it this way:

> USDollars Cingular
> voice 29.99
> email 4.95 + .15 per message
> SMS 2.99 for first 100 + .10 thereafter per message
> At a base rate that's $38 per month.
True... Plus 0.15 per data minute.

The alternate? Base rate of $35 per month JUST for voice and then you pay Palm (or Omnisky or whomever) another $30 to $40 per month for your data. Looks like the Treo model saves you a lot of $$...

PDA/phonce combo = loser

I.M. Anonymous @ 2/11/2002 1:50:58 AM #
The PDA/phone combo is an old idea that somehow didnt work before.
If you watch the cell phone market right now, the phones are getting smaller and smaller becouse that's what the consumer wants.
still, despite its small size, the Treo is too big by current cell-phone standards. If it gets smaller, it's not practical as a PDA anymore. As it is right now, it will become annoying after the "honeymoon" period of a cool gadget, cause people like to carry their cell phones literaly all-the time as opposed to the PDA (only most of the time) and it's bulky.-(Of course, this doesnt apply to the people posting here :).
Pure human ergonomics.

RE: PDA/phonce combo = loser
I.M. Anonymous @ 2/11/2002 3:08:19 AM #
The trend of smaller and smaller phones seems to be slowing down, to some degree; screens are getting bigger, mainly. OTOH, more functionality is being put into the same form factors... a kind of "shrinking".

I do agree that the Treo is a bit on the large size, for a phone. However, it is smaller than my Visor Deluxe + cable + phone combination!

RE: PDA/phonce combo = loser
I.M. Anonymous @ 2/11/2002 3:26:16 AM #
Yup nokia 7650 is a perfect example of what a well balanced PDA/Phone combo should be.

I just got a feeling that Treo will get it's ass kicked so badly by nokia and sony/ericsson so badly that it's not even funny.

RE: PDA/phonce combo = Best for now.
james_sorenson @ 2/11/2002 3:28:39 AM #
Well, what is the alternative? If I want to download email or surf the web while riding the train, it is impractical to try and line up the IR ports of a PDA and phone. Bluetooth will eventually solve that problem, but I still hate having to maintain two phone lists (one on my Palm, one on my phone). I don't like looking like Batman with all these devices hooked to my belt, so having it in one just sounds a lot more convenient.

The Treo is as good of a compromise as possible as far as size goes. I find it odd that you would complain about it being too big for a phone if you are already carrying a larger Palm. If you are going to own both, why not carry just one small device and save overall space?

I'd love to have the Treo, but I do wish they allowed for enough space for memory-expansion. Looks like I'm not giving up my VisorPhone just yet.


-------
James Sorenson

RE: PDA/phonce combo = loser
I.M. Anonymous @ 2/11/2002 6:42:34 AM #
An interesting alternative could be this combo: bluetooth Pda (with m505 form factor for example)and bluetooth wrist watch cell phone. So you can wear your phone and carry with you only one object, without loosing the modularity of current Palm Pdas. There are already prototipes of wrist phone (one made by Samsung)

RE: PDA/phonce combo = loser
I.M. Anonymous @ 2/11/2002 6:45:11 AM #
He's wrong. I carry my PDA almost 100% of the time. There's limited space in the pocket's, and the Palm has priority because I have all sorts of info to assist me @ work. There is always a phone near enough so that I don't want to haul my own around. When I am not @ work I want to AVOID calls/pages as much as I can so I leave the phone in my briefcase. Everybody I work with is pretty much the same. Work hard, then leave me the *&^# alone when I'm off. Must be the profession.

RE: PDA/phonce combo = loser
I.M. Anonymous @ 2/11/2002 8:22:12 AM #
No, he's *NOT* wrong. What a ridiculous blanket-statement on your part.

A MAJORITY (as in, 51% or higher) of people carry their cell phones, and not their PDAs around. Haven't you ever been to an airport (I was in 4 different ones last week) or a mall? Or even McDonald's?

How about the supermarket? Do you see people walking around with their PDAs at the supermarket? Or are they calling their spouses to reaffirm that they were supposed to buy the LARGE-curd cottage cheese?

Even the KIDS are running around with their cell phones on the playground.

When I go to lunch with my friends (I work in an office of 2,000+ people), we certainly don't carry our PDAs around, but *ALL* of us have our cell phones quietly sleeping in our pockets.

If you want to play the game of "unscientific sampling", well.....we can play that game all day.

OPEN YOUR EYES!


RE: PDA/phonce combo = loser
I.M. Anonymous @ 2/11/2002 8:51:01 AM #
"Yup nokia 7650 is a perfect example of what a well balanced PDA/Phone combo should be."

Yeah right, with almost no memory and no way to expand it. Not quite a proper pda imho.

RE: PDA/phonce combo = loser
I.M. Anonymous @ 2/11/2002 10:39:28 AM #
> Yeah right, with almost no memory and no way to expand it. Not
> quite a proper pda imho.

Are you talking about the Treo or the Nokia here? Oh OK, I guess the Treo probably has more memory.

''One size fits one''
I.M. Anonymous @ 2/11/2002 4:04:10 PM #
How quickly we forget what we've learned at PalmSource!

Some people prefer an integrated device, and don't want to carry both their phone and PDA (or, forced to choose between the two, stick with the phone.) Some people want a small phone to carry around always and integration with their PDA sometimes. Others want a Blackberry-like always-on-data PDA.

The beauty of Palm OS is that we are not expected to wait for the uber-device that does all of these things! We can just get the one that fits our lifestyle (and, unlike other vendors' PDA vs. vaporphone offerings, third party application software is compatible across all of them.)

I for one am excited for the Treo, mainly because I know that the minds at Handspring know how to provide a great user experience. I think they did a great job with the UI of the phone part, making it easy to use and providing access to the powerful features that almost all wireless phones have (conference calling, hold, two-way test messaging, etc.) but that are usually too cumbersome to use!

RE: PDA/phonce combo = loser
I.M. Anonymous @ 2/11/2002 7:26:17 PM #
I would be curious to know if the person who started this thread had actually *held* a Treo. I work for one of Handspring's partners and have had a preproduction Treo for over a month and I absolutely love the size!! I have a tiny Motorola v.60 phone and have every intention of ditching it for the Treo 280 when it comes out. Handspring hit the sweet spot and actually got the weight *down* since they announced back in October (it was 5.4 oz and now it is 5.2 oz). Even if my company won't buy me (or Handspring does not give me) a Treo 270 I'll shell out my own $$. Go Treo go!

RE: PDA/phonce combo = loser
I.M. Anonymous @ 2/11/2002 10:07:14 PM #

"I work for one of Handspring's partners"
"..have every intention of ditching it for the Treo"
"..Handspring hit the sweet spot"
"..I'll shell out my own $$."
"..Go Treo go!"

you are pathetic!
don't be desperate, Treo will be a big hit saving
Handspring from a grim future (present) and you wont get the pink slip



RE: PDA/phonce combo = loser
I.M. Anonymous @ 2/11/2002 11:29:37 PM #
manufacturers should shrink phones down to the size of a pen and then we could use that as a stylus for pdas while bluetooth would allow transfers say phone nos. to the penphone so that we could dial it from the pen.


GPRS

I.M. Anonymous @ 2/11/2002 8:44:03 AM #
Handspring states that the GPRS upgrade will be available when that service is available. Well its available thru Voice Stream now, they call it Istream. So where is the GPRS upgrade. Does anyone know if its available yet or is that upgrade just vaporware!! I can't justify the upgrade without it.

RE: GPRS
I.M. Anonymous @ 2/11/2002 9:03:48 AM #
As I remember, they said the GPRS update would be out when GPRS was "widely" available. That a small number of cities have it doesn't qualify.

I do agree that Handspring needs to get that upgrade out the door ASAP. GPRS is going to be in full swing in Europe way before it is in the U.S. of A. The upgrade makes this a great device. Without it the Treo is just so-so.

RE: GPRS
I.M. Anonymous @ 2/11/2002 11:04:28 AM #
Who has VoiceStream's "iStream" service and what can you tell us about it?


RE: GPRS
I.M. Anonymous @ 2/11/2002 11:28:12 AM #
I have a Ericsson T39 and a GPRS connection. Using the built-in IrDA port, I can connect my PowerBook G4 as well as my Palm Vx to the Internet using GPRS. It took some time to find the right GPRS settings for the Palm, but now I can use MultiMail, Avantgo, Vindigo as well as the great new Palm app WebToGo everywhere I want. Thus, I would rather get a new Palm, most likely the upcoming 525 if it has a real good screen, and maybe also the Bluetooth SD card. This would allow me to look up my e-mail and surf the net with my T39 (which has built-in Bluetooth) still in its case...

Where does a Treo 180 fit in ? I have no need for such a PDA phone...

RE: GPRS
I.M. Anonymous @ 2/11/2002 11:48:22 AM #
In what country do you use the T39, with which service provider, and how's the e-mail access on your Palm with it?

RE: GPRS
I.M. Anonymous @ 2/11/2002 3:02:29 PM #
I live in Austria, my service provider is One (Connect Austria). I have had troubles with my GPRS link until I installed WebToGo (see www.webtogo.de). This new Palm app is GPRS friendly, whereas Avantgo says they do not support GPRS. WebToGo itself did not install any GPRS settings, only a WAP dial-in. But after dialing in with WAP into the WebToGo homepage, I was also getting GPRS connection with all internet apps I had installed previously. Maybe WebToGo installed some file I had missed before ;-)

The mail server I am accessing ((city.magnet.at) is NOT the one of my ISP (mail.i-one.at). I am using their mail server only as SMTP for outgoing mail.

RE: GPRS
I.M. Anonymous @ 2/11/2002 7:22:10 PM #
At PalmSource I spoke to a Handspring rep and while he was trying to sound as diplomatic as possible I got the impression the GPRS hold up would be based on the carriers certifying the GPRS upgrade. He made it sound like they were currently working with the carriers and they expected the upgrade in three or four months ("Summer").

Let me know when it's $150...

I.M. Anonymous @ 2/11/2002 10:43:07 AM #
nobody is going to pay $400-$550 for an oddly designed phone.

RE: Let me know when it's $150...
I.M. Anonymous @ 2/11/2002 11:34:42 AM #
If that's true then isn't it curious that the Kyocera is already selling well at this price point?

RE: Let me know when it's $150...
I.M. Anonymous @ 2/11/2002 11:37:48 AM #
...and in a larger size than Treo, without a thumb-keyboard and not upgradeable to "always-on" e-mail.


RE: Let me know when it's $150...
I.M. Anonymous @ 2/11/2002 12:18:56 PM #
> the Kyocera is already selling well

It is? Define "well", because I don't know anyone that has one, or anyone who would probably pay more than $100 for a mobile phone. Especially when you're talking about another $50+ a month in service charges.

You do understand that there are other phones that do similar, or the same things for considerably less don't you? Sure they don't run Palm OS, but even some sub-$100 phones have some of this functionality. From the viewpoint of most people anyhow, the Kyocera looks like a wireless PDA, while the Treo doesn't look that different than the $50 flip phone a freind of mine just got. Sure she'd probably rather have the Treo, but she wouldn't $500 more want the Treo since she'll probably lose it or break it (or it'll be obsolete) in the next year anyhow.

RE: Let me know when it's $150...
Ed @ 2/11/2002 2:37:53 PM #
According to analysts for SoundView Technology, Kyocera sold about 125 thousand of its Palm smartphones in its first six months in the U.S. last year. That's only the U.S. market. Because the Treo will be available in the U.S., Europe, and parts of Asia, SoundView estimates Handspring will sell 390 thousand Treos this year.

Handspring's stock is up 18% today.

---
News Editor

RE: Let me know when it's $150...
I.M. Anonymous @ 2/11/2002 4:09:54 PM #
>>
It is? Define "well", because I don't know anyone that has one, or anyone who would
probably pay more than $100 for a mobile phone. Especially when you're talking about
another $50+ a month in service charges.
<<

Well, I don't know about $50/month in service charges, but I paid $170 for my
Nokia 8290 phone about a year ago. I decided if the whole point of a mobile phone
was to carry it around everywhere, I needed one I could fit in my pocket. The other
phones that were close to its size had antennas sticking out. Plus, the 8290 can act
as an wireless IR modem for Palms and laptops, with my current ISP. It was expensive,
but the convenience was worth it.

GSM Coverage in the US

I.M. Anonymous @ 2/11/2002 12:19:01 PM #
Are Cingular and VoiceStream GSM-only in the US? That is, can I look at their coverage maps to get an idea of what Treo coverage will be like? Or, if they used mixed networks, are there any GSM-only coverage maps available?

I'd really like to get a Treo, but I'm going to have to switch from Sprint (who I've had mixed results with). I spend almost all of my time in or near cities or on large highways between close cities, so I'm hoping their coverage will be good enough for me. Anyone have any feedback on the two companies' service and coverage?

Thanks.

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