Palm Pre TV Commercial Series Continues

palm ad borg queen Palm's fourth installment of its Tamara Hope television ad campaign has begun to debut this week. If the earlier ads haven't left you slightly confused, you'll be reassured to know that this latest one is a nice demonstration of the first sign of madness.

In this 30 second spot, Palm's pale spokesperson delivers a pitch about how the Pre reads her mind and how it "freaked" her out at first. You can catch the embeed after the break.


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The phone for crazy people

rmhurdman @ 7/28/2009 11:56:12 AM # Q
The Palm Pre: the phone for Crazy People.

Those marketing types were morons. And the CEO needs to understand the meaning of "sunk cost". Just because you paid for the ads, doesn't mean you have to run them. The money was wasted either way.

Running the ads just makes Palm looks even less "cool". If they want to compete with the big boys, they need much higher adoption.

Reply to this comment

Alright then

CFreymarc @ 7/28/2009 12:04:13 PM # Q
... with a touch of multiple personalities. Also the petite hand holding the Pre (probably not the blond Mona Lisa but a hand model) gives the look that the Pre is larger than the pond stone size of it.

This natural earth / wood / sky color theme they started off in launch of the Pre in January and is continuing into the commercials just totally affirms to me that they are going after the "wacky number three" crowd and not even considering competition with the Blackberry of the iPhone.

We shall see how this works. It is personally turning me off. If I go to a Renaissance Fair or New Age festival this summer, I'm sure those working the fair will have a Pre in pockets or hip-bags while their wear their middle-age or new-age outfits.

RE: Alright then
justauser @ 7/28/2009 3:25:00 PM # Q
Are they going for a particular market segment? Or are they just going for the annoying add thing, where an add sticks in your mind cause it's bad? This add isn't running in Aus but I imagine if it did, it would be parodied quite a lot - which is publicity in itself to those annoying marketers.
RE: Alright then
freakout @ 7/28/2009 6:34:31 PM # Q
Are they going for a particular market segment?

You'd think they'd have to be, given the generally negative reactions this has gotten from us in the online nerd crowd.

I guess they figure that women have never been properly targeted by smartphone marketing. McNamee certainly goes out of his way to mention that the Pre is meant to have a special appeal to women, with the rounded design, mirror etc. (Although McNamee says a lot of things...)

According to the NYT, women are...

...the path to the entire household. According to Verizon Wireless, 71 percent of women make the decision about their family's wireless choices, including phones and service plans. (Smartphones require data plans that can cost $30 or more a month.)

http://www.nytimes.com/2008/06/10/technology/10phone.html

So are these ads successful in reaching Jane Average? Who knows? We'll have to wait for Sprint or Palm to bust out sales figures and demographics. Still, you gotta figure that Palm does have market researchers and focus groups and all that gumph, and somewhere along the line they've decided that traditional tech ad campaigns are not particularly effective.

Personally, I think the ad sucks. But then, I hate most ads.

RE: Alright then
SeldomVisitor @ 7/29/2009 3:41:09 AM # Q
> ...Still, you gotta figure that Palm does have market researchers
> and focus groups and all that gumph...

I think you overestimate Palm's budgets.

RE: Alright then
jnuneznj @ 7/30/2009 12:13:57 PM # Q
Knowing the creatives behind the ads they are probably proud and their is some ad award group that will give this ad an award. Believe me I have seen some poo on video get accolades by the truckload. To me ads that deserve awards are ones that establish a brand in the minds of the person. Example: for the first Sony Playstation once you hear the beep you knew a game ad was on. "Sega" was another one at the end of each Sega Genesis ad.
RE: Alright then
nastebu @ 8/1/2009 8:00:45 PM # Q

So are these ads successful in reaching Jane Average? Who knows? We'll have to wait for Sprint or Palm to bust out sales figures and demographics. Still, you gotta figure that Palm does have market researchers and focus groups and all that gumph, and somewhere along the line they've decided that traditional tech ad campaigns are not particularly effective.

If the Pre has good sales figures, let's attribute them to the super software, not to a really amazingly bad ad campaign. Whatever their focus groups told them, women are just as freaked out by weird culty sounding messages as men are. These commercials aren't going to work on anyone.

"Traditional tech ad campaigns" don't work. That is a big fat post-iPhone truth. But it's worth saying that the iPhone ads *emphasize* the phone's abilities. They de-emphasize its specs, but they emphasize its capabilities. The Pre ads make what the phone can actually do inconsequential (unless Palm is releasing a mind-reading ap). People complain that Apple emphasizes image, but in these Palms ads there is nothing but an attempt to project a vaporous brand halo.


RE: Alright then
freakout @ 8/2/2009 5:04:52 AM # Q
But it's worth saying that the iPhone ads *emphasize* the phone's abilities. They de-emphasize its specs, but they emphasize its capabilities.

That's a really good point. One senses that Palm was going for a similar vibe here, where they try and convey what the experience of using the Pre is like rather than the bullet points on the spec sheet. Pity they've done such a terrible job of it.
Tim
Apologies in advance for all emoticons, LOLs, ROFLs, and any other form of depressingly annoying Internet shorthand that appears in my posts.
Treo 270 -> Treo 650 -> Treo 680 -> Centro

RE: Alright then
jca666us @ 8/2/2009 10:45:40 AM # Q
>One senses that Palm was going for a similar vibe here, where they try and
>convey what the experience of using the Pre is like rather than the bullet
>points on the spec sheet.

Difficult to convey the Pre experience - unless they can distill it down to a competitive advantage the Pre has over the iphone that regular people can comprehend in a 30 second spot.

Having a creepy blonde talking about "juggling balls" aside - what is a single competitive advantage the Pre has?

RE: Alright then
freakout @ 8/2/2009 5:46:17 PM # Q
what is a single competitive advantage the Pre has?

Synergy PIM. Synergy messaging. Third-party multitasking. Third-party PIM access. Removable battery. Physical keyboard. Camera flash. Palm OS emulation. Cheaper plans.

But most importantly, they're not a bunch of control-freak douchebags:
http://gizmodo.com/5325539/apples-chickenshit-approval-process-has-gone-too-far
http://gizmodo.com/5327889/apple-expects-google-voice-app-developers-to-pay-refunds-out-of-pocket
http://www.techcrunch.com/2009/07/27/apple-is-growing-rotten-to-the-core-and-its-likely-atts-fault/
http://www.techcrunch.com/2009/07/31/i-quit-the-iphone/
http://carpeaqua.com/2009/07/28/where-do-i-sign-up/

I look forward to completely ignoring your seven-hundred-page point-for-point reply!

Tim
Apologies in advance for all emoticons, LOLs, ROFLs, and any other form of depressingly annoying Internet shorthand that appears in my posts.
Treo 270 -> Treo 650 -> Treo 680 -> Centro

RE: Alright then
jca666us @ 8/2/2009 7:23:43 PM # Q
Let me expand my question for you - since you have a learning disability - I'll keep this reply short.

What competitive advantage does the Pre have, THAT CAN BE EASILY DEMONSTRATED IN A 30 SECOND COMMERCIAL?

No idea if they are control freak douchebags (yet), since there isn't a native SDK.

RE: Allllllllrighty then
freakout @ 8/3/2009 1:05:56 AM # Q
I'm disappointed. No incoherent sentence-by-sentence deconstruction? You're slipping.

What competitive advantage does the Pre have, THAT CAN BE EASILY DEMONSTRATED IN A 30 SECOND COMMERCIAL?

Any of the above. Use your imagination. (Y'know, the same one you use to invent other people's comments.)

No idea if they are control freak douchebags (yet), since there isn't a native SDK.

Palm's developers have been in regular conversation with the hackers over at webos-internals on IRC, happily sharing information and communicating with the hacking community. Then there's the fact that webOS itself has been praised by all as very open and easy to modify. Finally, there's Precentral's ever-growing list of homebrew apps, for which no jailbreak is needed and no approval required from Palm.

So, while you may have no idea (what else is new?), those of us with brains can be fairly confident Palm are not going the Apple route when it comes to third-party development.

(And Mojo is a native SDK, you twit. Javascript + HTML are the native languages of webOS. Hence the name...)

RE: Alright then
SeldomVisitor @ 8/3/2009 3:21:40 AM # Q
> ...And Mojo is a native SDK, you twit. Javascript + HTML are the native
> languages of webOS...

Oh brother. That's as bad as some of the ridiculous redefinitions of "vaporware" I've seen thrown around here.

When Javascript and HTML get directly executed by the hardware - and ONLY under that condition - will they be "native" to anything.

RE: Alright then
nastebu @ 8/3/2009 3:57:51 AM # Q
Seriously, if Palm starts an ad campaign trying to highlight their removable battery, tiny keyboard, or Palm OS emulation, they might as well start printing pink slips. If any of that mattered one of the many other phone's offering a keyboard or removable battery would have gotten traction. (Palm OS emulation is just too geeky even to acknowledge.)

What the Pre has that the iPhone doesn't have (and neither do the other iPhone wannabes) is that UI. It's very photogenic and smooth, and while people can talk about multi-tasking, it's not until you see it work that you get a sense of what the iPhone is missing. Put that into a commercial and there will be an audience I'd think.

I have an iPhone and won't be getting a Pre (not available in Japan anyway), but still I get a twinge of gadget envy with all that card flipping. It's cool.

RE: Alright then
jca666us @ 8/3/2009 5:00:48 AM # Q
Thanks Nastebu for answering my question intelligently.

Now Freak:

>So, while you may have no idea (what else is new?), those of us with brains
>can be fairly confident Palm are not going the Apple route when it comes to
>third-party development.

You have a *brain* - since when? And if webos is so open, when are you porting O3D over to the platform douchebag?

>(And Mojo is a native SDK, you twit. Javascript + HTML are the native
>languages of webOS. Hence the name...)

Hence you're stupidity on display - Javascript and HTML aren't native.

RE: Alright then
freakout @ 8/3/2009 5:15:27 AM # Q
When Javascript and HTML get directly executed by the hardware - and ONLY under that condition - will they be "native" to anything.

Javascript and HTML are the native languages of the browser. webOS is pretty much a WebKit shell, with some Java stuff in the background (Luna, i think) running on top of a fairly normal Linux. The Mojo APIs allow developers to use Javascript to access the hardware already.

Hence, JS & HTML are the native languages of webOS. Linux on the other hand is different - but webOS can run Linux programs already: http://www.palminfocenter.com/news/9834/more-pre-hacks-and-inner-details-revealed/

RE: Alright then
SeldomVisitor @ 8/3/2009 5:18:23 AM # Q
What a bunch of crap.

ANY programming language can be used with WebOS.

Why don't you just stop now?

Seriously.

RE: Alright then
freakout @ 8/3/2009 5:24:10 AM # Q
ANY programming language can be used with WebOS.

I look forward to your FORTRAN apps! :P

RE: Alright then
SeldomVisitor @ 8/3/2009 5:44:40 AM # Q
> ...FORTRAN...

Gack!

Strangely, I've worked with FORTRAN a few times since leaving school (a few decades ago...).

At a dinky company I wrote image processing software in RATFOR - an actually not-disgusting version of FORTRAN (RATional FORtran) that was structured like Algol (er...C...). At a HUMONGOUS "financial" company I worked in disgusting FORTRAN with THE model their chief economist wrote and used to predict pricing 40 years forward - to say that was the worst spaghetti code IN THE WORLD would be the understatement of the century. There is NO WAY they have substituted something "better" for that code unless the economist has retired by now; a significant part of their product pricing WAS based off that program and the code itself was totally incomprehensible - uncommented, dead code all OVER the place, disgusting!

I'd dread to see Windows-oriented stuff done in FORTRAN...but "fc" does exist all over the place so, as some historical person showed, it COULD be done.


RE: Alright then
freakout @ 8/3/2009 5:59:25 AM # Q
The situation you describe at that company reminds me of a great scene from Charles Stross' short story Ship of Fools: (it was written in 1995) Worth a read, if you ever get the chance:

http://www.antipope.org/charlie/fiction/fools.html

*****************************************

"I get to see a lot, out in the real world," I volunteered. "That standard lecture piece you did, on the old reactor control system -- I've seen worse."

"Oh yes?" He showed a flicker of interest, so I continued.

"A big corporate accounting system. Used to run on a bundle of mainframes at six different national headquarters, talking via leased line. Want to hear about it?"

"Pray continue." I had his attention.

"They downsized everything they could, but there were about fifty million lines of PL/I on the accounts system. Nobody could be bothered to bring it up to date -- it had taken about two hundred programmers twenty years to put it all together. Besides which, they were scared of the security implications of reverse-engineering the whole thing and sticking it on modern networked machines. In the end, they hit a compromise: there was this old VM/CMS emulator for DOS PC's floating around. They bought six stupidly powerful workstations running something a bit more modern. Stuck a DOS emulator on each workstation, and ran their accounting suite under the VM/CMS emulator under the DOS emulator --"

I waited while his spluttering subsided into a chuckle. "I think that deserves another drink: don't you?"

I took a big gulp from my G&T and nodded. "Yeah." More fizzy water for the Prof. "Anyway. These six, uh, mainframes, had to talk to each other at something ridiculous like 1200 baud. So the droids who implemented this piece of nonsense hired a hacker, who crufted them up something that looked like a 1200 baud serial line to the VM/CMS emulator, but which actually tunneled packets through the internet, from one workstation to another. Only it ran under DOS, `cause of the extra level of emulation. Then they figured they ought to let the data entry clerks log in through virtual terminals so they could hire teleworkers from India instead of paying guys in suits from Berkhampstead, so they wrote a tty driver just for the weird virtual punched-card reader or whatever the bloody accounting system thought it was working with."

Someone tapped me on my shoulder. I glanced round.

"Yo, dude! Gimme five!"

"Six," I said. Clive beamed at me. "Been here long?"

"Just arrived," he said. "I knew I'd find you propping up the bar. Hey, did the guys on the gangway give you any aggro?"

"Not much." I put my hand over my watch's face. The whole thing disturbed me more than I wanted to think about, and Rita's silent presence (reading a book in a deep leather-lined chair at the far side of the room) didn't contribute anything good to my peace of mind. "I was just telling the professor about --"

"The mainframes." The professor nodded. "Most interesting. Can I trouble you to tell me what happened in the end? I hate an interrupted tale."

I shrugged. "Drink for my man here," I said.

"Make mine a pint," said Clive.

"In a nutshell," said the professor.

"In a nutshell: they'd put it all in an emulator, and handled all the logins via the net, so some bright spark suggested they run six emulators in parallel on one box and use local domain sockets to emulate the serial lines. It looked like it would save about fifty thousand bucks, and they'd already spent a quarter million on the port -- as opposed to eighty, ninety million for a proper re-write -- so they did it. Put everything in one box."

"And what happened?" asked Clive.

"Well, they stuffed the old corporate accounting system into a single workstation. You've got to understand, it was about fifty times as powerful as all six mainframes put together. The old mainframes were laid off about two months after the emulator went live, to save on the maintenance bill. So they moved office six months after that, and they managed to lose the box in the process. The inventory tag just went missing; it was so unobtrusive it looked like every other high-end server in the place. By the time they found it again, some droid from the marketing department who though Christmas had come early had reformatted its root partition and installed a multi-user game server on it ..."

"Man, that's bad," said Clive. He looked improperly cheerful.

*************************************

Yes, that was spammy, but hey. I like it.

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what's with the poor focus or over airbrushing?

pmjoe @ 7/28/2009 12:59:17 PM # Q
The only thing that looks like it's in focus is the main features of the woman's face. Did they edit her into someone else's body? This has gotten progressively worse with each new commercial. If they're trying to go for some kind of Italian Renaissance effect here, it's probably lost on the audience, and making her even more fuzzy doesn't help.

This one probably ranks at the bottom with the first Pre commercial where whatever point they were trying to get across was unbelievably vague. At least in some of the other commercials it was more clear what she was doing with the phone.

RE: what's with the poor focus or over airbrushing?
abosco @ 7/28/2009 6:31:44 PM # Q
I noticed this too. I can't even see what she's doing on the phone at all. That's fantastic that it's reading her mind, but I'd like to see what it's actually doing.

She presses a button and a screen pops up. She presses another button and another screen pops up. Snore.

-Bosco
m105 -> NX70v -> NX80v -> iPhone -> iPhone 3G

RE: what's with the poor focus or over airbrushing?
Gekko @ 7/28/2009 6:53:32 PM # Q

it hides ugly.
Reply to this comment

Freaked out?

jca666us @ 7/28/2009 4:44:15 PM # M Q
hey freak,

I think you found your soulmate with the girl in this commercial:

- She's "freaked out"
- She's mentally disturbed!
- She's unnaturally obsessed with the Palm Pre

Marry her before she gets away!

LMAO!!!!

RE: Freaked out?
CFreymarc @ 7/30/2009 5:31:49 PM # Q
The wedding reception with a PalmInfocenter crowd would be scary.
Reply to this comment

trying too hard to be clever

Gekko @ 7/28/2009 6:52:37 PM # Q

it's offensive and insulting.
Reply to this comment

target is obviously the lesbian crowd

Gekko @ 7/28/2009 6:56:42 PM # Q

just like subaru.

RE: target is obviously the lesbian crowd
abosco @ 7/28/2009 7:00:04 PM # Q
Obviously.

-Bosco
m105 -> NX70v -> NX80v -> iPhone -> iPhone 3G
RE: target is obviously the lesbian crowd
freakout @ 7/28/2009 7:06:58 PM # Q
I thought you were just kidding, until I Googled "subaru lesbian".

http://lesbianlife.about.com/od/otherfunstuff/tp/LesbianCars.htm

RE: target is obviously the lesbian crowd
hkklife @ 7/28/2009 7:13:46 PM # Q
And just think, four short years ago the PIC faithful were discussing how Palm were trying to target soccer mom MILFs with the Z22. Wow! Talk about a reversal in marketing tactics!
Pilot 1000->Pilot 5000->PalmPilot Pro->IIIe->Vx->m505->T|T->T|T2->T|C->T|T3->T|T5->Zodiac 2->TX->Verizon Treo 700P->Verizon Treo 755p->?
RE: target is obviously the lesbian crowd
freakout @ 7/29/2009 12:08:02 AM # Q
^^ Yep. It's all about the 'alternative' crowd now.

Look for the next Pre ad series, which will feature two shirtless Zac Efron lookalikes dirty-dancing in a very un-family-friendly manner and concluding with the tagline "Pre in your pants. The only way to cruise."

RE: target is obviously the lesbian crowd
hkklife @ 7/29/2009 8:11:48 AM # Q
Timmmmay, one of the last pics I recall seeing of YOU involved muscular flexing & shirtless frolocking on a beach somewhere. You were looking decidely Effron-esque and could have easily been engaged in some family-unfriendly dancing!


Pilot 1000->Pilot 5000->PalmPilot Pro->IIIe->Vx->m505->T|T->T|T2->T|C->T|T3->T|T5->Zodiac 2->TX->Verizon Treo 700P->Verizon Treo 755p->?

RE: target is obviously the lesbian crowd
freakout @ 7/29/2009 4:27:15 PM # Q
"Family-unfriendly" may be an understatement. :P
Reply to this comment

Phew! Just in time

Local @ 7/29/2009 1:36:23 AM # Q
I'm soooo glad I decided not to wait for a Pre and went with a Symbian device. It's ads like this (and all the previous ones) that make Palm look like they're aiming *only* at the strange, fringe market of people who think the iPhone is much too businesslike and conservative for them.

Bye Palm! Glad I got off the ship before it sank!

Reply to this comment

Where's that poll?

twrock @ 7/29/2009 6:14:17 AM # Q
Hate - 1

Hey Palm! Where's my PDA with Wifi and phone capabilities?
RE: Where's that poll?
CFreymarc @ 7/31/2009 12:07:50 PM # Q
I wonder how many are being turned off by this add and got to another platform?
RE: Where's that poll?
jnuneznj @ 8/2/2009 9:49:13 PM # Q
Not really sure if this ad is turning anyone off but it is definitely not helping them. With every other cell company out there with an ad that shows some features this is not helping Pre sales.
Reply to this comment

Remix anyone?

Ryan @ 7/29/2009 9:51:19 AM # Q
RE: Remix anyone?
Ryan @ 7/31/2009 11:12:44 AM # Q
RE: Remix anyone?
SeldomVisitor @ 7/31/2009 12:30:30 PM # Q
Now THAT'S funny!

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