Comments on: Magellan's GPS Companion Springboard Now Available
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RE: not only that!!
U get what u pay for
A Cautionary Note, esp. for Mac OS Users
The product comes with three sources to get you started: a quick start guide, a couple of text files on the install CD, and a 'manual' (not hard copy.) The former two are rather spartan, and don't necessarily agree with one another or with what's on the CD. If you are confused or want to know what you can do with this thing (and how), your options depend on your desktop operating system - if you have a PC, you're (possibly) in luck, as you can use the 'manual'. If you use another OS, you're screwed. The 'manual' format is an .HLP file. I'm assuming this is a PC format; it certainly isn't a Mac or Palm one. I've tried opening it on text editors, Word 2001, AppleWorks, and a couple of others, and nothing works. Whatever it is it's highly structured and formatted.
Attempting to find information on their web site (http://www.magellangps.com/) reveals a rather serious problem: the product doesn't exist. Anywhere. Except as a dated product announcement. If you need serious tech support, you're going to be limited to phone, as email support requires selection from a fixed list of products which doesn't have the product on it. The site design isn't going to win any awards, either.
From what I have seen of the product itself, it seems like a solid one. If you have a computer that can use the 'manual', or if you're familiar with the technology and can live without some tech support, you just might want to give it a try. If not, take pause for a few weeks until Magellan gets its act together.
Michael Gessler
Solid Product
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not only that!!