Comments on: Sony Announces OS Upgrade Program

Starting next month,, Sony Electronics will offer an official upgrade for the Clié N710C from Palm OS 3.5.2 to the latest version, Palm OS 4.1. The upgrade will be done by Sony technicians. For $50, Sony will pickup the handheld, upgrade it, and return it with a CD containing all the apps that come with the N760C.

According to a Sony spokesperson, they decided to upgrade the handhelds with their technicians rather than letting customers do it to "ensure a smooth transition".

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Little too late and Expensive

polymath @ 10/9/2001 9:33:05 AM #
Little too late in my book, and too expensive.

Also what's this with sending the unit to Sony for repair?

We all know it's possible to do with software upgrade.

RE: Little too late and Expensive
dwarchbold @ 10/9/2001 9:36:52 AM #
Yes, it's possible. But Sony probably doesn't want the "official" upgrade to become widely available.

RE: Little too late and Expensive
palmcoder @ 10/9/2001 9:37:52 AM #
It's true that most of the people that hit this site could perform the upgrade themselves. Heck, I'm running OS4.0 on my PalmVx.

But, if I were an average consumer and had invested that much money in a Palm PDA, I'd be inclined to pay the $50 and let Sony do it. That way, they'd be responsible for replacing the device if something *bad* happened during the upgrade.

Or, I'd sell my 710 on ebay and pick up a 760 through Dell for $365! :)


RE: Little too late and Expensive
polymath @ 10/9/2001 9:46:36 AM #
Now that this is out. I assume people who have been waiting for the official upgrade would jump on the bandwagon to get their OS upgraded now rather than later.

Looks like Sony is encouraging this more than ever.

RE: Little too late and Expensive
I.M. Anonymous @ 10/9/2001 1:51:37 PM #
Just to correct the comment above...the Clie 760 on the Dell web site is $465...NOT $365

RE: Little too late and Expensive
rldunn @ 10/9/2001 2:04:24 PM #
But there's $100 off until 10/15/2001 with the coupon code that's being posted all over the internet.

RE: Little too late and Expensive
palmcoder @ 10/9/2001 3:00:46 PM #
there's a $100 off coupon until 10/15 when buying thru Dell.


Thank you, Sony!

I.M. Anonymous @ 10/9/2001 9:36:55 AM #
Oh, nice and thanks you Sony! :-)

This way, being an European Clie user, I'm now pretty sure that I will never get an official upgrade from you.

So, my only option will be to go the "Pirated" way.

Or, maybe better, to keep my 50$ as an advance to a future Pocket PC.

RE: Thank you, Sony!
I.M. Anonymous @ 10/9/2001 9:42:54 AM #
Thank you Sony Corporation for confirming that I can confidently upgrade my Clie to OS4.01 myself and save $50! I feel much better in spending the time to upgrade myself, instead of sending it to you and getting back 3 fuxxxxx stylus which sucxx big time in the first place. I can now sleep better at night, even with a world war raging on.

Do Mo Ari Gato!

RE: Thank you, Sony!
polymath @ 10/9/2001 10:06:41 AM #
Who needs those 3 styli? I would rather see them cut the price down instead?

Assuming everything goes smoothly, I would think it would take more than 5 days.

Initial Transit time + 2 days + 2 day transit time for priority delivery.

I can't imagine not having my Clie for more than a day.

RE: Thank you, Sony!
I.M. Anonymous @ 10/9/2001 2:06:43 PM #
I live in the UK and purchased my 710c in New York in July. I knew that one day it could get officially upgraded but I never knew it would result in sending it off. Naturally this will be a problem for me here in the UK. I use it every day and cannot and do not want to be without it for about a week or so. I estimate a few days to get to US, couple days to upgrade and few days to get back (fingers crossed). Plus $50, plus shipping. Is it all worth it if I hear that people have upgraded successfully themselves?

I only got the Clie because I was told that it would not be on sale in UK. How wrong I was told. The N770c was on sale as of a week ago here in UK. I feel gutted.

I would be happy to pay for an official download of the upgrade from Sony, if we can do it ourselves. Just download the necessary files.

I was intending to go to New York again before christmas and do an exchange as I have a 4 year warranty. Because of the war, I won't be going to US for some time. So I am stuck.

Now I am tempted to do it myself. Sadly - illegally.

RE: Thank you, Sony!
Edward @ 10/10/2001 5:22:32 PM #
Where have you seen the n770c in the UK. The gerks in the Sony shop said december ...

RE: Thank you, Sony!
Edward @ 10/10/2001 5:32:41 PM #
Found it on the net .. gotta laugh tho at the tech support:

Q:The HotSync operation stops responding when the HotSync button on the cradle is pressed during a HotSync operation.
A:To avoid this issue, do not press the HotSync button during a HotSync operation.

Sony's martketing mistake!!!

I.M. Anonymous @ 10/9/2001 9:31:11 AM #
I've been waiting for this annoucement. As far as I'm concerned, Sony messed up. I work in sales and can see that they obviously made a big marketing mistake and are now asking for their customers to pay of it. I've never heard of a company producing a product; replacing that product; and then ask the customer to pay for the upgrade. "SONY, this is a product recall!!!" I'll wait 1 month to see if Sony retracts their annoucement and offers the upgrade for free before I put my Sony digital camera, camcorder, receiver, and portable DVD player for sale on eBay. I will NEVER recommend or purchase a Sony product again if I'm made to pay for this upgrade.

RE: Sony's martketing mistake!!!
polymath @ 10/9/2001 9:47:42 AM #
I teach in the business school, and this to me is a classic marketing mistake. Then again, Sony is always known for its technology, not marketing.

I would be thinking twice before purchasing Sony again. That's too bad since I was going to buy a Vaio laptop to get the built-in memeory stick reader. I guess I'll stick to another Thinkpad.

RE: Sony's martketing mistake!!!
skoty @ 10/9/2001 10:21:47 AM #
>I've never heard of a company producing a product;
>replacing that product; and then ask the customer to
>pay for the upgrade.

You do realize that Microsoft does this all the time. You don't expect to get Office 2002 since you already own Office 2000 do you? Windows 95 doesn't support USB, but if you want those featurs, you're going to have to pay for them. Some companies put their customers first, others put themselves first.

RE: Sony's martketing mistake!!!
I.M. Anonymous @ 10/9/2001 10:27:58 AM #
True, but Microsoft adds major features and doesn't do this within a 6 month period. Sony has done this!! All reviews of the 760, show that the changes were features that were original marketed before the product shipped. These feature were not available day one, and now they want us to pay addition money for it.

By the way, I use Linux because of the way Microsoft does business. I don't buy products that "lock" the customer into a product line.

RE: Sony's martketing mistake!!!
I.M. Anonymous @ 10/9/2001 3:48:55 PM #
This is B*** S**T !! Time is not the issue,there is nothing wrong to release a new machine even day by day.
The point is , you want to upgrade , you have to pay !!
If Micro$oft can give you a new version of their Window$ OS, they will happy to do so and they still charge you about the upgrading fee. Linux is not the MAJOR and SUCCESSFUL OS so you don't have to pay for the new version too often.

RE: Sony's martketing mistake!!!
I.M. Anonymous @ 10/9/2001 4:47:13 PM #
Even Palm charges for their software upgrades...

RE: Sony's martketing mistake!!!
I.M. Anonymous @ 10/9/2001 5:04:17 PM #
Not true. I have a Palm Vx with OS 3.3 and Palm gave Vx owners a free upgrade to OS 3.5 when the new OS was released later for the Vx (proof is still available at the Palm website). Sony should be doing the same thing.

RE: Sony's martketing mistake!!!
I.M. Anonymous @ 10/9/2001 6:02:52 PM #
Palm did charge $20 for Palm III and other users though.

RE: Sony's martketing mistake!!!
I.M. Anonymous @ 10/9/2001 8:13:49 PM #
That's exactly what happened to me and the PEG-S300, I called them and they said they would not upgrade this device within a year or so. 45 days later, boom, new sony N710. Sony would not upgrade me for the difference, so I bought a Palm!!!

They do not support their products or customers! If you bought it your stuck!!

RE: Sony's martketing mistake!!!
I.M. Anonymous @ 10/9/2001 8:58:26 PM #
You bought palm and you will suck first !

i am very happy but....
I.M. Anonymous @ 10/10/2001 9:32:31 PM #
i am very happy but i think that it must to be free the upgrade because i already payd 499 for the 710 sony clie and they dident tell me anithing about the 760 sony clie if they tolme that they are going to have this new unit I had hoped to buy the new Sony clie 760.
they are cheaters.
Thanke you very mutch.

Difficult To Please Everyone

I.M. Anonymous @ 10/9/2001 9:46:49 AM #
No upgrade, we complained. Now Sony announces upgrade, we also complain. It is hard to satisfy everyone isn't is? :D

RE: Difficult To Please Everyone
I.M. Anonymous @ 10/9/2001 10:44:24 AM #
I think everyone stated from day one that we didn't want to pay for an upgrade!! Sony is taking advanage of their customers for no new features. Check into Sony's original marketing of the unit and you'll see that they didn't deliver on what they promised, and now want us to pay more than the original $500.00 we paid for the unit. If they are serious about entering the handheld market, they need to offer this upgrade for free. I would bet that a lot of people will be staying away from other Sony products with the message they're sending out today.

RE: Difficult To Please Everyone
I.M. Anonymous @ 10/9/2001 10:55:26 AM #
> Check into Sony's original marketing of the unit and you'll
> see that they didn't deliver on what they promised

i don't remember any thing the sony promised the 710 would do that it doesn't. got examples? i know i don't remember "free upgrades" any where.

its easy to please everyone. all they want is every thing for free.

Upgrade is fine, $50 is not!!!!
I.M. Anonymous @ 10/9/2001 11:45:30 AM #
How about 15 dollars? If it is a bug fix and the original version is behind in terms of 0S (m505 has OS 4 when palm made the announcement). I strongly disagree paying $50 for such an upgrade in such a short period of time

I agree. Nothing wrong with upgrade program.
I.M. Anonymous @ 10/9/2001 12:15:25 PM #
The original product was never "defective." People asked for an upgrade and Sony is offering it. What's wrong with that?

If the upgrade is "totally useless", then why do people want it so bad and why are they up in arms?

If anyone doesn't want the upgrade, they don't have to get it.

RE: Difficult To Please Everyone
polymath @ 10/9/2001 1:23:16 PM #
I'm willing to bet that people who are posting that upgrade is OK is not the current 710C owners. Perhpas they are not even Clie owners. However, if you are 610C or 320C owners, just be aware that you might be in a similar situation in the future.

If Sony does this once, what prevents them from doing it again later with other units.

RE: Difficult To Please Everyone
I.M. Anonymous @ 10/9/2001 3:58:14 PM #
I don't quite understand why we have to send the thing in? I upgraded my 710 last week and it took me all of 15 minutes. What is the deal with 3-5 days to upgrade plus having to pay another $50.00, plus shipping, plus the original $500.00 for the 710?? Do they think we are stupid?

Yes, they do think you are stupid.
I.M. Anonymous @ 10/9/2001 5:36:32 PM #

RE: Difficult To Please Everyone
I.M. Anonymous @ 10/9/2001 6:53:01 PM #
MOST people are stupid esp. the whiners.

RE: Difficult To Please Everyone
I.M. Anonymous @ 10/9/2001 8:41:52 PM #
Well, I feel better about selling my Clie and going for the Visor Prism. Not having flash menory in the Visor to upgrade the OS doesn't seem so terrible now... Ship the unit back?! Seems a little embarrassing, from a tech point of view...

RE: Difficult To Please Everyone
TDS @ 10/9/2001 11:34:30 PM #
I have just fired off a nasty Email to Sony. i am insisting that the President of Sony personally come out to my house and upgrade my Clie...

Ah the joys of upgrading... Not!

I.M. Anonymous @ 10/9/2001 10:18:13 AM #
Well, ive been waiting for this one mainly so I can do away with the USB Switcher nonsense so I can reliably sync multiple palm devices with one PC. Im glad sony finally came thru on upgrade plans, but dont think they will be suitable for my needs, heres why...

The OS is in flash for a reason, it should be user upgradable... and from the pirated version out there id say it is... sending it to Sony might be safer but not by much id guess.

As mentioned earlier, at best its a 5 day turnaround... that long is more than most folks will
do without their PDA.

Right now I have a fully functional, scratch free Clie 710c... whos to say what I'll get back from sonys techs, from past experience i wouldnt even swear to getting the same clie back.

So what to do... I could keep my 710c as is and go on with life (possible), or i could sell my 710c and look for a 760 deal (hmm.), or I could look into updating to the pirated OS...

Im betting they are wanting to do the upgrade themselves due to... before update needs Sony palm desktop with USB switcher, then after update needs new desktop with real USB support... im comfortable with that so think the upgrade would be a snap if i could just find it... ;-)

RE: Ah the joys of upgrading... Not!
I.M. Anonymous @ 10/9/2001 10:51:26 AM #
Check the link below for a great step by step upgrade site.

RE: Ah the joys of upgrading... Not!
I.M. Anonymous @ 10/9/2001 10:52:14 AM #
My two cents:

If Sony screws you once, they'll screw you again. Sell you 710 and buy something else. That's what I'll be doing. Sony: try educating your marketing folks so they can properly report on what the comsumer is looking for in a product.

RE: Ah the joys of upgrading... Not!
Roy @ 10/9/2001 12:31:46 PM #
That link is okay, but whe you get to the upgrade site, cannot access the 760rom zip file. Page not found error.


I.M. Anonymous @ 10/9/2001 10:25:28 AM #
As one of the many people who posted that people shouldn't buy Sony Palms because of poor support, I can unfortunately only find this humorous.

Sony has lost control of its OS upgrade process and a potential small revenue stream, plus its customers are up in arms about their failure to handle the problem in even a close to reasonable fashon.

RE: Hilarious
I.M. Anonymous @ 10/9/2001 11:12:46 AM #
Yes, but I still love my Clie. No one is knocking the product, just the producer.

RE: Hilarious
I.M. Anonymous @ 10/9/2001 12:18:14 PM #
Oh how I remember when the m505 and the Clie were launched ... "Palm are rubbish, buy the Clie." some people cried. Well, the machine might be better but, if so, why are some of you bleating about how you hate Sony and are going to ditch their products? Yup, great plan: buy a Clie, fall out of love with Sony because you have to pay for the upgraded OS, ditch the Clie (I'd be surprised if any of you do anything of the sort) and go back to pen and paper.

Ha ha ha ...

RE: Dump Sony!
I.M. Anonymous @ 10/9/2001 1:03:41 PM #
Hey, these guys are right. Every Sony product is lousy and will continue to provide their owners with nothing but grief. My suggestion is to put all of your Sony products in a waterproof, unmarked box and set them on the curb so they can go where they should go. Include the manuals, remote controls, etc., - they're garbage also. Oh, and please give me your address so I can make sure they make it to the dump where they belong. ;-)

I love my SONY 35" Trinitron TV!!!!!!!!
I.M. Anonymous @ 10/9/2001 3:06:13 PM #
But I still own an m505.

RE: Hilarious
I.M. Anonymous @ 10/10/2001 12:27:25 AM #
Sony products may be "fine", but once they go sour, you may as well buy a new one. And good luck upgrading ANYTHING of their VAIO products either.

Sony support has always been the worst pains in the ass.

RE: Hilarious
I.M. Anonymous @ 10/16/2001 2:38:47 AM #
> As one of the many people who posted that people shouldn't buy Sony Palms because of poor support, I can unfortunately only find this humorous.

If you are so down on Sony, why are you hanging out on Sony discussion boards? You have a grudge against them?

It took me 5 seconds of viewing the M505 sitting next to the 710 for me to decide which unit was better. The difference was..ahem..CLEAR!

Yes its a little frustrating having this OS fiasco occur one month after I bought the 710. But I'd still buy it. I value my eyes and the M505, simply put, sucks vision-wise.

I do think some consideration is due those who purchased the unit in the last 2 months (1/2 price on the upgrade perhaps?)...and having to send the unit in for upgrading is simply dumb.

But it still beats the socks off the Visor Prism (which can't even BE upgraded) and the Palm M505. Only thing I'd do differeent now is I would have waited for the 760 had I known it was coming out.

So, for those who have 710's and are a bit upset, remember why you bought the thing in the first place. And for those who don't have them, you have nothing to whine about (or gloat about, for that matter).

Main mistake...

I.M. Anonymous @ 10/9/2001 11:18:32 AM #
Was not announcing even a tentative release date to this update..
Sony techs would either say "can't be sure" or "no it's never being released" from the time of the release of the 710. Now within days of the pirated OS being available, Sony has not only put out a plan, but have also slashed prices.

Also, IMO, the reason Sony wants you to send your unit to them, is that they will have on record your serial #, as one that was officialy upgraded. Of course this doesn't allow people who have already installed the pirated one, to buy the official one (something quite a few people would have done)


RE: Main mistake...
dwarchbold @ 10/9/2001 11:32:56 AM #
I agree 100%. If Sony would have said "We plan on offering an upgrade to the 710 during the first week of October" then they would not have had so many users pirate the OS.

And I think they are making another mistake by making people ship their units to them in order for them to perform the "upgrade". I understand their reasoning (they want to keep the real upgrade software secure), but I think it's flawed. The cat is out of the bag, and they will have a hard enough time getting people to pay for the upgrade, let alone put up with the hassle of shipping it to them and letting them do who-knows-what.

And all this for 16-bit color. Seems pretty silly to me.

RE: Main mistake...
I.M. Anonymous @ 10/9/2001 12:57:28 PM #
There may be another reason for having people send devices in for the upgrade: Compaq has had horrible luck with ROM updates on the iPaq, resulting in a lot of dead pdas and bad press. Sony may be hoping to avoid this by not allowing end users to update their device. Even if the installer doesn't have problems, you'll always get nitwits who don't make sure their device is fully charged or running on ac power, or try doing other things on their pc while the update is running and crash their computer, or unplug the sync cable in mid-update - all resulting in a unit with a screwed up ROM image. And of course these people will all blame Sony for the fact that they can't read instructions.

RE: Main mistake...
I.M. Anonymous @ 10/9/2001 1:45:02 PM #
I had that thought too. I wonder how many people screw up their handhelds doing failed upgrades. Maybe Sony talked to Palm about the upgrades they have put out in the past and were told that they were really expensive. Wouldn't take too many demanding a refund to really cut into their profit margin. And if they can't make a profit, they won't make them at all.

RE: Main mistake...
I.M. Anonymous @ 10/10/2001 12:50:15 AM #
I'd disagree about the need to send in to be upgraded,
"just so Sony can get this done right". After all,
isn't the do-it-yourself upgrade already available
in Japan for about US$100? Or is Sony trying to
say that Americans aren't as smart as Japanese?

I'd also say that someone in marketing probably
pushed out the 710c early, albeit with the slightly
older OS, because of the expected new offerings (back
then) of handspring's visor pro and palm's M125.
I'd say that was a wise choice, otherwise there
wouldn't be so many 710 owners today to complain.

All things considered, I think most people would
be willing to pay $20-30 for a D-I-Y upgrade, just
like what palm did. This pay $50 and send-it-in-because
thing that they've chosen to do instead is baffling...

RE: Main mistake...
I.M. Anonymous @ 10/10/2001 8:47:00 AM #
> isn't the do-it-yourself upgrade already available
in Japan for about US$100?

No, that's something someone dreamed up. There's no do-it-yourself upgrade in Japan.

RE: Main mistake...
I.M. Anonymous @ 10/10/2001 12:52:52 PM #
Use altavista to translate if you need it.
Basically: Expected out in November for 10000 Yen

RE: Main mistake...
I.M. Anonymous @ 10/10/2001 4:48:58 PM #
"Or is Sony trying to say that Americans aren't as smart as Japanese?"

Sony doesn't have to say it - studies have proven repeatedly that when it comes to anything technical, the average adult American is on par with a 6 month old Japanese baby with one bad eye and 7 missing fingers... ;)

RE: Main mistake...
I.M. Anonymous @ 10/10/2001 7:06:59 PM #
And if you actually understood Japanese, rather than relying on notoriously inaccurate worth for nothing machine translation, you would realize that the page referenced above explicitly states that Sony will have to take posession of the PDA to perform the upgrade.

Please actually know what you are talking about before accusing companies of being bigots.


I.M. Anonymous @ 10/9/2001 12:42:37 PM #
These guys are as bad as Microsoft....

RE: Geez...
I.M. Anonymous @ 10/9/2001 12:49:22 PM #
They're certainly waiting for their opportunity to be like Microsoft pushing proprietary standards like MemoryStick. Fortunately, most people these days don't fall for it.

RE: Geez...
I.M. Anonymous @ 10/10/2001 1:03:26 AM #
Just to feed to the fire...

I was watching the news tonight and they had a report on all the major PC makers out there and the quality of thier customer support.

After praising various companies, the report finally ended by disclosing the very worst company for customer support related issues--- Sony.

Quit the whining!

I.M. Anonymous @ 10/9/2001 12:42:50 PM #
So what if you need to pay up for the upgrade! If you can afford to buy a $500 pda, what's $50 going to do to you, make you file for bankruptcy. Almost EVERYONE charges for an OS upgrade (i.e. Windows 95-98). What makes you special to receive a free upgrade? You're all a bunch of whining geeks!

RE: Quit the whining!
I.M. Anonymous @ 10/9/2001 12:54:27 PM #
But generally when a manufacturer sells you equipment when an os upgrade is literally right around the corner, they give you a little certificate that entitles you to a free upgrade when the new OS is released. Notebook manufacturers have been doing this for a long time. $50 for an upgraded OS a year after you purchased the device wouldn't be a big deal. $50 for the upgrade a couple of months later is pretty crappy support from Sony.

RE: Quit the whining!
I.M. Anonymous @ 10/9/2001 1:31:26 PM #
I agree enough already! Ifyou can afford the unit in the first place you can afford the upgrade, Life isn't fair suck it up and get over it people. Hell you buy a car, the next year Detroit remodels it, corrects past defects,changes the body type. you either live with what you've got or buy the new car.

RE: Quit the whining!
I.M. Anonymous @ 10/9/2001 1:46:59 PM #

When a company has a product that's been successful for over a year in the market and new features can be added to that product, then a fee is justified. That fee should cover the cost for bringing the older model to the features of the newer models.

Sony has not done this. Sony is charging for an upgrade to a product that they have “end-of-lifed” within a 6-month period. The new product has the same hardware platform, but has a different OS. The OS is similar and offers only minor changes (the biggest the 16-bit display)

In the business of Sales and Marketing, this is a big mistake. Actions like these normally indicate features that were in the original plans but couldn't make it to delivery on time.

The problem here is that Sony, with such a short live to this product, is offer this upgrade at an outrageous price. This tells you something about how they see the market, and see their customer. My option is that they take us as fools.

Do not buy this upgrade!

Sell your 710C and send a message to Sony.

RE: Quit the whining!
I.M. Anonymous @ 10/9/2001 1:59:16 PM #
I second that!

RE: Quit the whining!
I.M. Anonymous @ 10/9/2001 2:46:21 PM #
You're all just a bunch of whining *******! Move out of your parents' house!

RE: Quit the whining!
I.M. Anonymous @ 10/9/2001 3:02:34 PM #
This is more comparable to buying windows 2000 and then getting Service Pack 1 and 2 for free. NOT changing to a whole new freaking platform.

RE: Quit the whining!
I.M. Anonymous @ 10/9/2001 8:52:14 PM #
Will those people who are using vulgarities on users are 'whining', please restrain yourselves and stop behaving like kids?

This is a proper forum where people are entitled to proper comments, not words of hooliganism. If you can't spell or use decent words, go back to high school for an education!

RE: Quit the whining!
I.M. Anonymous @ 10/10/2001 12:32:21 AM #
The the reply above this one: Brave words hiding behind anonymity.

Go **** yourself. How's that for educated?

RE: Quit the whining!
I.M. Anonymous @ 10/10/2001 10:33:52 AM #
To all the users advocating that they sell their clie's on E-Bay - what good is that going to do? Sony has already made their money off you fools in the first place. What message are you trying send exactly?

Before the upgrade came out, what exactly was wrong with the 710 that you had? Was there a defect, or software bug? Did the use of Palm OS 3.5 render the unit unstable or unusable? Did it cause any conflicts with third-party apps? Was there an undocumented bug that prevented your Sony 710 from performing its usual and intended functions? Did Sony's big bad marketing people promise some function in the 710 that they failed to deliver on?

COM'ON, get real and quit your whining. You bought what you paid for. If you wanted 16bit color, you should have gotten the 610. You knew that before you trudged down to the store. If you "banked" on Sony coming through with free upgrade, you guess wrong. This doesn't make Sony the miserable excuse for a company many of you guys are making them out to be.

No, I do not work for Sony and for the record, I am a 710 owner and I have not performed the flash upgrade.

Sony Has To Pay Also

I.M. Anonymous @ 10/9/2001 1:35:00 PM #
I hate to feed the trolls (and lately it is clear that every post on this site is a troll), but...

While you're complaining about wanting a free upgrade, consider the fact that SONY has to pay Palm for the upgrade.

SONY did not have OS 4.0 when the N710C was launched.

SONY paid Palm for your OS 3.52 in your N710C.

Palm would not give SONY OS 4.0 until after the m505 was launched.

SONY is now paying Palm for your OS 4.1 upgrade.

SONY is providing a foolproof way to upgrade the unit - with the low intelligence level of some of the posts here, I can imagine some of you saying "SONY sucks this flash upgrade is taking too long" and yanking your CLIE out of the cradle while it is being flashed, and then saying "SONY sucks I can't believe they made such a crappy upgrade system that ruined my CLIE" followed by "SONY sucks I can't believe they are making me send in my CLIE to get it fixed just because their upgrade software can't handle me removing the CLIE from the cradle".

Seriously, people, get a life. Go install your pirated copy of Windows, and your pirated copy of Palm OS 4.1, and shut the hell up. Someday soon, you'll all be in high school, and you'll be able to get even more pirated software from your pals in the computer club. Many people who purchased an N710C in May will be happy to have a reliable upgrade path.

Just imagine the uproar if Sony had waited until they had 4.1 before releasing the N710C - "SONY sucks why can't they release anything on time - I would have bought this unit even if it had 3.0 SONY sucks."

For every 4.1 upgrade that is paid for, PALM gets paid. For every 4.1 upgrade that is pirated, PALM is one step closer to bankruptcy. I hope you all mean it when you say you want to switch to PocketPC, perhaps you will force it to be your only choice.

RE: Sony Has To Pay Also
I.M. Anonymous @ 10/9/2001 1:58:01 PM #
This is one good post! Well put!

RE: Sony Has To Pay Also
I.M. Anonymous @ 10/9/2001 2:04:02 PM #
It is highly dobutful that ripped copies of OS 4.1 for Sony Clie 710 will drive Palm into bankruptcy.

And if the stupid blokes who ignore update instructions (official or otherwise) fubar their unit, and then complain in the matter you specified, then the reactions from the Palm community will be to point and laugh.

Having two options, one a $50 send-in-and-wait and another a $30 do-it-yourself is one thing, just a send-in-and-wait is another. After seeing the competency of Sony's tech's on the phone, I wouldn't trust them with my unit.

Also I can't afford to send my Clie in, for even a day, much less 2 or 4. I have a myriad of uses for it daily. However, I will be upgrading to XP, and the 710 doesn't work with XP (something that wasn't stated on the marketing or packaging of the unit BTW)

Back to your main point, it's been stated time and time again that Palm's main source of income is the sale of the hardware, not of the OS, and not of lisencing the OS. Chances are that the fee that Sony is paying Palm for the upgrades is minimal, as they already have it lisenced for the 610's and 760's and that they paid Palm for the 3.5 that the 710 shipped with. Fact of the matter is that neither you nor I have details of the Sony/Palm deal, and your claim of bringing Palm closer to a demise by upgrading our OS's is ludicrous at best. Palm has done a good enough job of it by itself, with it's latest models.


RE: Sony Has To Pay Also
I.M. Anonymous @ 10/9/2001 2:05:20 PM #
Bitter . . . party of one? . . . . non-smoking? . . .

RE: Sony Has To Pay Also
I.M. Anonymous @ 10/9/2001 8:59:00 PM #
If that's the case, make the upgrade $200 then. $50 is too little. Anyway, I just paid $499 for my N710C. What's $50 to me anyway???

Only then will Palm and Sony make profits and they will have the resources to develop and build even better PalmOS and Clies!!!

Hurray! We should all pay more for the upgrades!!!

So stop 'whining' and give your money to Sony!

RE: Sony Has To Pay Also
I.M. Anonymous @ 10/9/2001 10:01:02 PM #
I like the first post, suggesting that pirated copy leads companies to bankrupcy. This is true. The goofball who said "It's unlikely that pirated copies of 4.1 will cause Palm to go bankrupt!" or whatever you said... that's the exact same way all crooks justify their behavior. Don't tell me... you also steal cable channels and cheat on your taxes, right ;-) The notion that big companies are some omnipotent, untouchable ball of cash is moronic and is a useful notion only to the greedy and self-serving. I hope you'll think about your behavior... as you "flash" yourself a new OS!!!

RE: Sony Has To Pay Also
I.M. Anonymous @ 10/9/2001 11:54:21 PM #
Sony doesn't have to pay for crap.

If you want to send your $50 to Sony go ahead and take the chance, just shut the hell up and do it.

For those of you who plan to, or already have, flashed the pirated OS. Great. Pat yourself on the back for saving $50, just shut the hell up.

The only thing that Sony's CLIE is good for is the higher resolution. Don't tell me that the brighter display is a plus. It make no difference, unless you're a blind four-eyed geek.

You can whine all you want, but that's what you get for buying a Sony. Their computing products are the worst (and worse than that, is their customer support.)

To all those sorry people who purchased anything Sony, I hope you learned your lesson.

Do it right the first time!
I.M. Anonymous @ 10/10/2001 11:27:39 PM #
It is hard to think that Sony doesn't have OS 4 in mind when they came up with the new CLIE. In an effort to grab high end market they get the product out before Palm and scored somewhat. But then they make people pay for the OS later. What's the point of charging extra to anger your supporters? I was one of the lucky ones who waited because of this, and my worst fear has came true.

I hate to say it but Sony messes up big time, and lost a lot of credibility in the process.


I.M. Anonymous @ 10/9/2001 1:54:21 PM #
Funny how Sony didn't release it until we could do it ourselves. Kudos to the hacker who put together and distributed it. Buy Sony's $50 upgrade? Sure, and I only use genuine Ford oil filters.

I.M. Anonymous @ 10/9/2001 2:01:10 PM #
It's because we have totally impatient geeks/nerds who want 16-bit color to play their mindless nerdy games. Here's a suggestion: get out of the house!

I.M. Anonymous @ 10/9/2001 3:57:41 PM #
It would be funnier and even probable that Sony downloaded the "illegal" upgrade and is going to use it for the "official" upgrade :) and just bundle in a copy of the 760C cdrom that the 760 comes with, And make some $$$ on the process.

I.M. Anonymous @ 10/9/2001 4:00:06 PM #
Shame on you !! You can be pround of what you really are-- A thief !! A nasty thief !

I.M. Anonymous @ 10/10/2001 12:12:50 AM #
Shame on who? You need to get laid..

Sony N710C upgrade announcement

I.M. Anonymous @ 10/9/2001 2:13:31 PM #
Can anybody show me where the original announcement is? All I've seen is second-hand reports,
many of which are optimistic, but I still have not seen anything official or verifiable from Sony

What about the S300?

I.M. Anonymous @ 10/9/2001 2:15:57 PM #
Where is the OS4 upgrade for the S300? Not having to put up with the USB switcher anymore would be nice.

RE: What about the S300?
I.M. Anonymous @ 10/9/2001 7:55:16 PM #
PalmOS 4 won't fit the S300 ROM.

RE: What about the S300?
I.M. Anonymous @ 10/9/2001 8:35:39 PM #
Then how does it fit in the 2MB Flash ROM of the Palm Vx?

RE: What about the S300?
bcombee @ 10/9/2001 11:17:25 PM #
Palm OS 4.0 can fit on a Palm Vx because the version for that hardware doesn't include the Virtual File System (VFS) that supports external storage. A version for the S300 would need that. I think it may be possible for it to fit, but it would be very tight.

RE: What about the S300?
I.M. Anonymous @ 10/11/2001 5:24:31 AM #
they could put vfs support in the rom and remove the other garbage the s300 does not need (msgate, picturegear, msautorun, pgpocket, etc). put them into ram as apps and not stored in the flashrom.

problem solved. i have an s300 and i'd like os4.1 (i put 4.0 onto my old IIIx in 2mb flash).

Standard procedures???

I.M. Anonymous @ 10/9/2001 2:28:45 PM #
So, will I have to send in my Clie *every* time there is an upgrade? I think another poster was correct in saying that Sony just wants the serial#'s of the "official" upgrades... - ml

RE: Standard procedures???
I.M. Anonymous @ 10/10/2001 1:28:09 AM #
That make's no sense.
Handspring's website requires your unit's serial# and verifies it before letting you download certain files. Why can't Sony get your serial# at the same time when you buy an upgrade?

Hello ! pirates !

I.M. Anonymous @ 10/9/2001 3:56:28 PM #
All you want is FREE and FREE. If you can steal from somewhere, you won't pay for it. You are nothing but a thief.

RE: Hello ! pirates !
I.M. Anonymous @ 10/9/2001 4:51:49 PM #
Boo Hoo Hoo. The CEO of Sony won't be able to buy an ivory back-scratcher for himself because a few resourceful Americans figured out how to do the upgrade themselves, instead of waiting until they turn old and gray while Sony decides whether to release it.

Still Sony believes we are to stupid to do the upgrade ourselves.

RE: Hello ! pirates !
I.M. Anonymous @ 10/9/2001 4:58:47 PM #
Its not stealing if it voids my warranty...ass. Its hardly stealing, merely "enhancing" and already perfect N710.

RE: Hello ! pirates !
I.M. Anonymous @ 10/9/2001 5:28:57 PM #
> Its not stealing if it voids my warranty...ass.

Have you read your license agreement that came with your 710? Essentially the same one comes with the 760? Copying the ROM is stealing. Plus you're stealing JackSprat too. After putting up with Sony-head childish posts for the last few months since the 710's release, this behavior is not a surprise at all.

RE: Hello ! pirates !
I.M. Anonymous @ 10/9/2001 5:51:13 PM #
Maybe you should get laid . . .

RE: Hello ! pirates !
I.M. Anonymous @ 10/10/2001 2:45:59 PM #
Actually I would gladly pay the $50 for the upgrade if I could buy it... get it... and use it at my leisure... but thats not the case. I always purchase units with FlashROM for the OS as they are typically user upgradeable... unfortunately sony doesnt see it that way.

I can't afford to do without my unit for a week or so while its sent off to sony... and I have little faith in any company (not just sony) returning the exact same unit back to me without introducing new problems, scratches, etc. during the upgrade.

So while Id be more than happy to pay sony and upgrade my unit... their upgrade 'solution' isnt acceptable to me... so now I have a couple choices...

1. sell my 710c and buy a 760c from dell. ;-)
2. keep the unit the way it is and live with the USB Switcher.
3. install the 'pirateed' OS and register jacksprat to show my appreciation for making a user upgrade possible.

Hell, Id be happy to install the pirated OS, register JackSprat AND send sony the $50 for their trouble... its not about money to me its about the inconvienience caused by sonys upgrade plan. Sure $50 is a bit steep for an upgrade... but its the 'not trusting sony with my unit for a week' that really gets me.

RE: Hello ! pirates !
I.M. Anonymous @ 10/10/2001 11:58:45 PM #
Im not promoting piracy but here are my options

1. I can get the OS for free and i can upgrade my clie myself knowing that it is stable and downgrading back to the original OS is as simple. While we all know that hardware wise there is absolutely no difference between 710 and 760 so v4.0 wont damage 710 in anyway.

2. Pay $50 bucks to do the exact same thing and get 3 free styli and not have your unit for at least 3 days. But have the assurance that it is supported(?) by Sony.

Regardless of how much money you have but this is about common sense. There isnt even a morality issue here. I will pay for something that deserves to be paid for but how can sony charge to upgrade a unit that was released only a few months ago. Technically speaking the 710 will cost then the 760 when there is absolutely no difference.

If im not comfortable about upgrading the unit myself then i guess i have no choice but to shell out $50 bucks. That doesnt give me the right to call people who did it themselves pirates out of bitterness and envy.

On the other hand if i have the ability to upgrade myself then why on Gods good earth will i pay $50 bucks for something that Sony has been deceiving its customers about and something all 710's deserve anyway. However that doesnt give me the right to call people who pay for the upgrade ignorant out of defiance and arrogance.

The whole problem here is the fact that the 760 was released only months after 710. We all know how short the obsolescence cycle is but if Sony doesnt provide the upgrade for FREE it just killed the 710 in a few months. Where's the morality in that?

Bunch of babies

I.M. Anonymous @ 10/9/2001 5:18:46 PM #
Sony did not market the 710 as an OS4.1 unit, and did not promise to make any upgrade path available (at least not officially afaik). So although having to pay $50 for an upgrade is less than ideal, stop acting like Sony's doing anything unfair. If you don't like it, then feel free to sell your 710 on ebay. Of course then you'll be losing out on all the features that Sony DID advertise and which ARE included in the clie.

RE: Bunch of babies
I.M. Anonymous @ 10/9/2001 6:29:30 PM #
Which brings up another point. I hope all of the people who tried to upgrade, but screwed up their 710's don't try to unload them on Ebay.

RE: Bunch of babies
I.M. Anonymous @ 10/9/2001 8:55:26 PM #
Thrust me, they will..

RE: Bunch of babies
I.M. Anonymous @ 10/9/2001 9:14:11 PM #
Thrust you?

Ohhh la la... I would love to...

RE: Bunch of babies
I.M. Anonymous @ 10/10/2001 3:05:50 PM #
I would just like to say that if you screw up the upgrade and damage your 710, your an idiot. You people don't get how easy the upgrade is. I have had not one problem with any part or function of my upgraded 710 since I did it 6 days ago. IT TOOK 10 MINUTES. The "babies" mentioned will be the ones to pay the $50.00 and be without it for 5 days while some Sony technician ($8.00 per hour line employee) f***s with it. These people need to get some balls and do the upgrade themselves or shut up.

Blame Yankowski

I.M. Anonymous @ 10/9/2001 5:19:20 PM #
This is all his fault. I know it is. Don't know how he did it, but he did it. If he didn't do nothing (as if), then clearly it's all due to his negligence.

(Irony intended)

RE: Blame Bin Laden
I.M. Anonymous @ 10/9/2001 9:01:08 PM #
We should consolidate our blame and instead of picking on poor Carl, lets all blame Bin Laden for all of Palms, Handspring and Sonys shortcomings. I feel better now.

p.s. Bin laden must have designed the 3 shixxy stylii, which we won't be getting as part of the $50 upgrade.


I.M. Anonymous @ 10/9/2001 5:54:29 PM #
No one has commented on the fact that both the 710 and 760 sold for the exact amount. People who are getting down on 710 owners seem to be missing this point. So let's see 710 owners can now pay an extra $50 for an upgrade to make their units comparable to a 760, or else for $50 less you could have bought a new 760. It just doesn't make common sense. Let's face it, the right and just thing to do would be to provide the upgrade for free.

No - Time changes value.
I.M. Anonymous @ 10/9/2001 6:05:48 PM #

probable correction

I.M. Anonymous @ 10/9/2001 6:22:45 PM #
On PDABuzz, there's a correction that says the upgrade will not include the 3 stylus pack, and it also sounds like they are not going to guarantee a turn around time.

RE: probable correction
Ed @ 10/9/2001 6:45:19 PM #
Yep, I've just heard from Sony and I've updated the article.

News Editor
RE: probable correction
I.M. Anonymous @ 10/9/2001 9:05:45 PM #
No styli and no confirmation of turn around time. The deal gets 'better' by the hour...

Should we pay more for the upgrade then? Like what someone suggested, make it $200 (or pounds even)

Let's show those people who complain that we whine how much we love Sony!

RE: probable correction
I.M. Anonymous @ 10/9/2001 9:10:06 PM #
I think we should give Sony a turn around time of 3 months to give them sufficient to upgrade the Clie.

They didn't have enough time to install the OS4.1 on the N710C previously. Who knows it may happen again?

What do you think? Maybe even 6 months??? Or shall we pay $200 as suggested?

What is wrong with this picture!

I.M. Anonymous @ 10/9/2001 9:04:52 PM #
Unlike many (maybe most) Sony 710 owner/user people I am not as concerned with the cost of the upgrade as with the proposed requirement that the handheld be relinquished to Sony technicians for some period of time (days or perhaps weeks). For business, financial, or government entities or agencies ((civilian or DoD) who use these devices for critical purposes and for storage of sensistive (encrypted) information that must be updated on a regular or continual basis the surrender of these units for an important or necessary upgrade presents a real and difficult problem. I think Somy should reconsider its approach to this upgrade to provide an alternative for a non-Sony, non-technician, user-based upgrade. Provisions (legal or otherwise) could be made to meet any concerns Sony may have.

RE: What is wrong with this picture!
I.M. Anonymous @ 10/10/2001 10:57:33 AM #
Why would those individuals employed in those business and governmental agencies and organizations you listed with all that sensitive and mission-critical information ever have a need to see stuff in 16bit color as opposed to 8 bit color? These are not the people who are clamoring to have to shell out $50 bucks and wait a week for their upgrades! It's those pimply faces sophmoric prop-heads who are soooo impatient that they rushed out to buy the 710 knowing full well of its capabilities.

For the record ... I've been getting laid, so quit the lame flame.

Look at the bright side...

I.M. Anonymous @ 10/10/2001 12:07:06 AM #
... at least your Sony CLIE's ARE upgradeable. It could be worse: you could have a handspring.

Poor handspring owners. The expansion module was a good idea at the time, too bad the non-upgradeable OS wasn't.

Maybe next time..

RE: Look at the bright side...
I.M. Anonymous @ 10/10/2001 12:28:02 AM #
at least the Prism can display 16-bit color out of the box...

RE: Look at the bright side...
I.M. Anonymous @ 10/10/2001 12:35:34 AM #
To the reply above this: Well.. that's because it's been advertised that way. As Sony's was advertised as 256.

So.. please shut the **** up.

It's not just 16-bit color!

I.M. Anonymous @ 10/10/2001 12:30:26 AM #
WinXP! If everything goes as MS wants (which is usually the case) many people will be upgrading to Windows XP in the next year. The 710 can't sync USB with WinXP (needs OS4). Why should they have to pay 50$ for a "fix"?

RE: It's not just 16-bit color!
I.M. Anonymous @ 10/10/2001 12:37:20 AM #
If you're going to shell out $200+ for a stupid upgrade to Windows XP, then you deserve to pay the extra $50 for the Sony CLIE upgrade.

Upgrading to XP is not mandatory, and neither is upgrading to 4.1 on the CLIE. If you want the added extra, it's a luxury so pay for it. If you want to pirate it, go ahead. No one is going to stop you.

But will you all just stop the forking whining already?!!

RE: It's not just 16-bit color!
I.M. Anonymous @ 10/10/2001 9:29:59 AM #
XP upgrade is $99.00....

RE: It's not just 16-bit color!
I.M. Anonymous @ 10/10/2001 1:07:29 PM #
Not everyone has the "option" of upgrading to WindowsXP. As of right now many NEW computers come with XP ALREADY loaded. New Sony VAIO computer with XP + new Sony Clie 710 = $2000 of incompatible Sony devices.

Don't be surprised if Sony's next models are...

I.M. Anonymous @ 10/10/2001 12:55:14 AM #
I won't be surprised if Sony's next models scrap FLASH ROM altogether...

From the viewpoint of SONY, since upgradable OS machines are giving them piracy problems, they might just as well use non-flashable ROMs for all their future Clie's and save themsleves the headache.

But by then, it will be We, the comsumers who will be the ones to lose out. (on Falshable ROMS, that is..)

PS: And yes, Brayder Technologies will at the same time have nothing more to sell...

RE: Don't be surprised if Sony's next models are...
I.M. Anonymous @ 10/11/2001 1:58:37 AM #
I doubt Sony will ever make their units non-flashable. Especially if this whole "piracy problem" as you called it is their reason. This is NOTHING compared to their "piracy problems" in their music and movie business. This "piracy problem" is the LEAST of their concerns. Charging customers was a marketing call. As they see it they dont stand to make or lose money out of this whole thing.

As a matter of fact SONY has benefited from piracy. As a matter of fact the sucess of the SONY PLAYSTATION is attributed to the ability to modify it and play pirated games. (pirated games go for $1.50) As a matter of fact SONY has been very lacks in their efforts to prevent this. Why? Because pirated games have significantly decreases the maintainance value of the PSX. As more pirated games come out more people will buy playstations.

On a side not, the eventual winner of the next generation of consoles (PS2, Gamecube, Xbox, etc.) will obviously be determined by which units sell more. The number one determinant to that is not processing power or visual dominance or coolest design, it is COST and the only way to keep that down is the ability to play pirated games.

Bottom line is SONY is still making billions and billions of dollars with or without piracy. SONY sells hardware, thats their only concern. Thats why its so wrong that they charge people for the OS upgrade.

710c Upgrade?

I.M. Anonymous @ 10/10/2001 8:31:27 AM #
I personally have not upgraded my 710c yet. I have been monitoring this board for the past couple of days now, reading about the success stories, and a few problems. This is a big decision, and if for some reason things get screwed up I will have a brick instead of the PDA.

I just do not know if the risk is worth the benefit. I am not really thrilled with sending my PDA to Sony to have them upgrade the unit.

Am I overly paranoid? Is this upgrade fairly painless. Thank you for your input.

RE: 710c Upgrade?
I.M. Anonymous @ 10/10/2001 9:55:06 AM #
Actually I think Sony is now helping all the pirates out. If you try to do the OS upgrade and it fails, you can then send your unit to them to do the upgrade for $50.

RE: 710c Upgrade?
I.M. Anonymous @ 10/10/2001 10:56:56 AM #
Sorry, I don't follow your logic. I would assume that your warranty would be void, your PDA non-functional, and Sony would have no obligation to "fix" it by doing the upgrade, even if you paid the $50 upgrade fee.

RE: 710c Upgrade?
I.M. Anonymous @ 10/10/2001 2:00:44 PM #
The logic is that this is an upgrade, not warranty service. You are paying them $50 to do the upgrade, not for warranty service. If this was something covered under your warranty, you would be able to send it to them and have them do the OS upgrade for free.

RE: 710c Upgrade?
I.M. Anonymous @ 10/14/2001 12:18:41 PM #
Do it. Painless takes two minutes. You don't have to take it apart, change ROM's or anything ugly. I'm pretty technical so I kinda predicted what was going to happen. Or if you aren't comfortable recovering a braindead palm I would just send it to Sony. However, In my opinon your not going to fry your pda.- Just to let you know everything is working. I'm listening to my audio player now while I write this (even background play works).

Morality 101

I.M. Anonymous @ 10/10/2001 12:45:56 PM #
First, for the record, I think this whole situation sux. They shouldn't charge the $50. Its bogus.

You're walking down the street and a mugger with a knife demands your wallet from you. You react by knocking the knife out of his hand and you give him a terrific slug to the face. He surrenders and makes a run for it. You've done nothing wrong as far as your concerned. (Sony) A week later a guy busts in your front door and punches your six year old sister in the face. He says that as far as he's concerned, its okay to do, because you hit his brother, the mugger.

Another grossly revised/simplified example:
A poor country with intent to protect its land from "terrible men and suicide bombers" asks a rich country for help. The rich country helps. (sony). Then, the terrible men decide that its okay to get back at the rich country becuase they don't like what they did, so they fly a couple planes into the financial center of the country.

Or most simply:

You make some cookies and sell them for 50 cents each out front of your house. Last week you were selling the cookies for 40 cents, so the neighboorhood kids think you're ripping them off, and just steal the cookies.

None of these fit this scenario perfectly. But no matter how you angle this, no matter how lame Sony is, no matter that we think its a rip off to charge for the upgrade...

If you take something that doesn't belong to you without paying for it,
you're stealing it.
It doesn't belong to you.
It's not legally owed to you.
You don't legally "deserve" it.
It has nothing to do with whether your voiding your warranty; that's a seperate issue. They didn't offer to "trade" your warranty for the update.

Main Entry: 1steal
Pronunciation: 'stE(&)l
Function: verb
1 : to take the property of another wrongfully and especially as an habitual or regular practice
2 : to seize, gain, or win by trickery, skill, or daring.

C'mon guys! Sony's customer skills suck, we all know that. But sinking to their level doesn't make it okay.

RE: Morality 101
I.M. Anonymous @ 10/10/2001 2:35:20 PM #
I have to agree here. I have been lurking on the boards for sometime now and have never really felt the need to speak my mind. However, this time I think I will.

When I bought my Clie I bought it because I (and I alone) thought it was functional and cool. My self esteem is not wrapped up in having the very lastest gizmo. I make enough money to afford what I want to buy and much like pretty much everything else, business is a gamble.

I recently purchased a ticket to London, pre September 11th. The ticket was 400+ dollars. Now after the Spetember 11th attacks the same ticket is now selling for 271, I lost a little less than 200 hundred dollars. I had no idea that the tickets were going to come down in price. Using the reasoning on the board, the airline owes me an upgrade to 1st class. If I use "pirate software logic" I should just sneak up to 1st class and hope I don't get caught. The fact is I got what I paid for. I am still going to London and going to have a great time.

Following that thought my very cool 710 does everything it did when it first came out of the box, it is fun and functional. If I decide to upgrade I will pay the 50 bucks because it it is the right thing to do, period. Not because I won't get caught but because it is the right thing to do. Truthfully, I probably won't even bother with the upgrade. By the time I get around to buying XP, there will be at least two other cometing hand-helds out there doing all sorts of cool things.

There, I am glad that is off my chest.


RE: Morality 101
I.M. Anonymous @ 10/10/2001 4:04:09 PM #
If you "sneak up to 1st class", you're likely to get tackled and removed from the plane.

Maybe that's what we should do with the pirates too.

OS upgrades,mem. updgrade for PALM M100, etc as well?
I.M. Anonymous @ 10/11/2001 2:36:27 AM #
anybody know of where to get the mem. increased from to 2mb to the maximum possible for my M100? as well, any way that I can either install a newer OS on to my M100 or have it done? Lastly, is there any way to add an expansion/SD slot to an M100?



I.M. Anonymous @ 10/11/2001 5:42:58 AM #
Amidst this debate there is still someone who has the audacity to ask how to increase his memory, update his software and make it expandable... all for free i presume and for what? for his M100! thats pretty damn amazing if you ask me! i guess he hasnt been reading the 120+ posts on this board. He certainly wont pay for an upgrade, especially for 50bucks. That will cost half of his m100.

Sorry Rishi, thats pretty damn funny

First of all increasing the 2mb of memory on your m100 is a hardware issue. You can have your m100 modified by replacing your 2mb chip with an 8mb chip. There is no software that can do anything for that. Maybe a file maintainance software but not much more.

Secondly the OS of the m100 is not flashable so even if PALM or SONY paid people to upgrade their OS you wouldnt be able to do it.

Lastly adding an MMC/SD slot to your m100 is a hardware issue but im sure you knew that. To date there is no such thing for the m100 or m105.

I think your expecting too much for a 99 buck unit. Im surprised you didnt ask for color.

To make it even more amazing, it was posted twice!!!

What a refreshing break from all this madness. Thanks Rishi.

Look up the word "IRONY"
I.M. Anonymous @ 10/11/2001 6:02:11 AM #

I.M. Anonymous @ 10/11/2001 6:45:14 AM #
Plane tickets and PDA os upgrades is hardly an apples to apples comparison.

Plane tickets fluctuate all the time. To top it all off you introduce a once in a lifetime incident like Sept. 11! Your analogy is WAY off!!

Nice try though...

My analogy is much better....
I.M. Anonymous @ 10/11/2001 10:58:51 AM #
Everyone around you has been telling you that you will be able to upgrade to first class because you have paid the equivalent of first class (710=760 in price), even though you purchase the ticket in advance. But when you get on board (bought the unit) they tell you that you have to pay extra, when everyone around you who board the plane at the last minute got the upgrade. How does that make you feel?

Now this air hostess tells you that you can be upgrade free without the airline knowing it(pirate upgrade), would you do it even if the airline doesn't agree with it?

If you answer is no, then I rest my case. It is highly unlikely that I will be flying with that airline if they do something like this to me. No I won't be happy.

RE: Morality 101
I.M. Anonymous @ 10/11/2001 12:40:52 PM #
I know my analogies barely fit the bill, but they are intended to make one crucial point...

Stealing if theft whether you think its justified or not.

Its not an issue of "fair" its an issue of law.

Its dangerous when people do things that are wrong because they feel justified. I made the attempt at a parallel to the bombings because those sickos felt that they were justified to do something that was wrong, so they did it. All these 710 owners feel justified, so they're doing whatever they want and calming themselves by saying they deserve it. Legally, they deserve nothing.

Mad marketing...Yes.
Justifies copyright infringement/pirating? No.

Still Illegal.

Airplane tickets/spoiled brats
I.M. Anonymous @ 10/11/2001 12:47:11 PM #
It's not the airlines fault everyone told you you could upgrade. Blame the idiots who fooled you. No one at Sony promised a free upgrade to anyone. Life's not fair; get over it. This isn't Ethiopia and none of you friggin' whiners are broke. You blew your money on the luxury of a 710, so blow some more! You're gonna spend it on more techno-crap anyway, right? Jesus, 130 comments crying about how unlucky and unfortunate we all are. Poor babies....

What is the procedure?

Nanjowood @ 10/14/2001 5:59:15 PM #
Dear Ed,
Please provide or send a link to the actual procedure to upgrade.

I think $50 is too high.
Last month we returned my son's 710 because the screen cracked. I waited 4 hours on the phone to speak to a SONY rep who took my credit card # and charged me $150 so they could ship the FedEx box to send them our Clie. This was Sept 8, so it took 6 days to receive it (not SONY's fault).
I asked them to upgrade the OS then, but they ignored the request. He got his Clie back on Sept.26.
Maybe we will do the new procedure (at a time when he can afford to be without the Clie for a week). (I notice a few things work better on my 610.)
But it REALLY angers me that they didn't do it for the $150 we already paid, because the new plastic screen obviously didn't cost them much.
I also don't know if I can face hours on the telephone waiting for a SONY rep to be available to take my credit card # again. Thank God for speakerphone, at least.



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