Comments on: Palm to Settle m500 Series SUDS Suit
Palm Inc has proposed to settle a class action law suit against the company that arose out of the m500 series SUDS problems. Long time PIC readers will remember SUDS, the Sudden USB Death Syndrome that caused many m500 series models, especially the m505, to stop USB hotsyncing.
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This is pretty comical...
If I'm reading this right, and I am, it looks as though palmone is settling for conditions they are already meeting. You can already get the cradle exchange, you can already get the hotsync reset card and you can already get an M500/505 repaired in warranty for SUDS so basically the plaintif isn't winning anything extra...
Wow, aren't class action suits a waste of time...
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Stick it to Palm, and then do it again. (then twice more)
It's pretty clear by now that they could have handled this much better to say the least.
Keep in mind that they also came out with the m500 series prior to the release of the m130, which we all know had some pretty major shenanigans revolving around it too. (Still waiting for the crumbling cases to be addressed)
Oh, btw, first post. (ugh)