Comments on: Leonard Maltin Movie Guide Review

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RE: How does it compare to VideoHound?
The pain of VideoHound is that it doesn't have any kind of automatic HotSync updating. You have to manually download every new zip file. You have to go to the PocketSensei website to get the monthly updates and to make it worse they don't seem to advertise when the updates occur, though I've found they seem to occur around the first week of every month.
But aside from that pain, I find the VH way better.
OK, here's my Landware rant.
Mostly right. With Landware? Wrong. Went back and forth with a progressively-more-rude support person who didn't have a record of my last two upgrades of Pocket Quicken. Won't give me the license number for the version they DO have a record of me purchasing. So, basically, I either pay them again (full retail) or I'm out of luck.
Sorry, Landware. Not gonna get another nickel from me.
Caveat emptor.
RE: OK, here's my Landware rant.
People need to understand that computers (including Treos) need to be backed up. I bet you have baby pictures on your home computer that you haven't backed up. Every person, pro or home user, needs to keep important data in two or even three independent locations.
When your hard drive crashes (it eventually will) are you going to blame, DELL or Seagate or Microsoft? Always Always Always backup.
RE: OK, here's my Landware rant.
I have to admit that it IS harder to get in the ol' dock/charge/sync habit when you are a Treo user (vs a conventional Palm handheld user).
With Internet anywhere on the Treo it's a lot easier to skip or just forget about the frequent Hotsyncs. Before I would sync 2x daily just to get the AvantGo updates on my OS 4 & Tungsten era devices!
Pilot 1000-->Pilot 5000-->PalmPilot Pro-->IIIe-->Vx-->m505-->T|T-->T|T2-->T|C-->T|T3-->T|T5-->TX-->Treo 700P
RE: OK, here's my Landware rant.
Heck, this was the first time I'd ever lost data on my Treo. Despite other folks' horror stories, mine has been pretty bulletproof for over a year. Go figure.
I've never had a single problem getting a vendor to re-send me a registration code. I had no reason to suspect that I'd have a problem this time. I am now enlightened, and hopefully I can save somebody else the headache.
RE: OK, here's my Landware rant.
Hey Moofie, if we have a record of you purchasing the maltin guide then we would have issued you a code no questions asked. I'm not sure what the background is, however if you wanted to email me your details directly I will get it sorted for you.
c l i n t o n AT landware DOT com
RE: OK, here's my Landware rant.
If you are the Lee Gibson from Plano Texas we have no record of you purchasing the app from us. According to the notes at this end we are waiting on proof of purchase or a reg cad from you.
To be honest I find it astonishing that one of our support people would basically say "Yes I see you are registered, I see your registration code but no I'm not going to give it to you."
In any case why don't you contact me and I will help you directly.
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How does it compare to VideoHound?
J.
It's all too amazing for words