Palm Removes Verizon Treo 700 Updaters

Posted By: Ryan Kairer on Saturday, August 11, 2007 8:03:01 PM

Late Friday, Palm very quietly pulled the latest v1.10 rom updates for the Verizon Treo 700p, 700w and 700wx smartphones. This move comes after a similar incident with the Sprint 700p update.

Palm's Verizon Update support page now states:

We have taken down the Verizon Wireless Treo 700p and 700w/wx updaters as a result of increasing customer reports of network connectivity issues following the updates. We are currently investigating the issue and will re-post as soon as they become available.

The reported error displays "Error 3000 - Data network is not available" when attempting to connect to the data network. This error does not affect your device or personal data in any other way. Thank you for your patience.

Thanks to David Clarke for the tip.

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Article Comments
14 total comments

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Cover your ears!!!

freakout @ 8/12/2007 12:30:30 AM #

'cause the sound of all their 700p customers exploding with rage is gonna cause quite a BANG.

I think Palm have learned a valuable lesson with the 700p: don't share hardware architecture with WinMob. And perhaps test your updates a little more thoroughly...

Tim
I apologise for any and all emoticons that appear in my posts. You may shoot them on sight.
Treo 270 ---> Treo 650 ---> Crimson Treo 680

RE: Cover your ears!!!

VampireLestat @ 8/12/2007 2:59:49 AM #

bwwwwwaaaaaaaaaaaaaaaaaaaaaaahahahahahaha
*gasping for air* haaaaaaaahahaa

OK come guys, this not serious for a company like Palm.
This is unacceptable.

RE: Cover your ears!!!

SeldomVisitor @ 8/12/2007 7:22:27 AM #

> ...OK come guys, this not serious for a company like Palm....

The problem is, it is.

-- http://www.palminfocenter.com/comments/8874/#136118

RE: Cover your ears!!!

Tamog @ 8/12/2007 9:13:26 AM #

Hi Guys,
don't you get it - Palm is trying to increase Treo 755p sales...

Thats all the reason behind borking around with the Treo 700p. Eventually, carriers will be so pissed that they give their customers 755p's to keep them happy(at a nominal fee, of course)...emptying Palm's warehouses!

I guess that we now also know why Palm can't use ALP - if they did, users could switch to a device from a different manufacturer and keep their software package...

At least that's my 2 cents...(elaborate version with funny story: http://tamspalm.tamoggemon.com/2007/08/12/treo-700p-whac-a-mole-verizon-update-offline-again/)

Best regards
Tam Hanna

http://www.palmfilefind.com - find files on your memory card

Find out more about the Palm OS in my blog:
http://tamspalm.tamoggemon.com

RE: Cover your ears!!!

retrospooty @ 8/12/2007 11:04:58 AM #

"bwwwwwaaaaaaaaaaaaaaaaaaaaaaahahahahahaha "

I couldn't have said it better. LOL @ Palm again (again) or is it again cubed?

RE: Cover your ears!!!

retrospooty @ 8/12/2007 11:06:48 AM #

"don't you get it - Palm is trying to increase Treo 755p sales..."

No, I dont think so. They have borked almost every ROM update for the past 4-5 years, even PDA's. They have absolutely no talent on thier ROM teams or quality teams... Or prehaps its just total bad management.

RE: Cover your ears!!!

shrink @ 8/12/2007 12:00:15 PM #

I think Palm would screw up a one car funeral.
alan

Alan B.

The fanboys are starting to make fun of PALM...uh oh!

SeldomVisitor @ 8/12/2007 6:15:37 PM #

-- http://www.treocentral.com/content/Stories/1303-1.htm

Giggle.

RE: The fanboys are starting to make fun of PALM...uh oh!

Poopie @ 8/13/2007 8:42:44 PM #

I don't think it's very fair to the Keystone Cops to compare them to Palm. At least everybody knew *they* were trying.

USR Palm Pilot 1000 --> Palm Pilot Professional --> TRG SuperPilot --> Palm IIIc --> Palm V --> Palm M505 --> Palm M515 --> Tungsten T|2 --> Treo 600 --> LifeDrive --> iPhone

wait? no? I mean? oh...

drbuzz0 @ 8/12/2007 9:31:14 PM #

You. Have. Got. To. Be. Kidding. Me.

At some point I start to think "Palm is going to retract this" from the constant slipups.

Then I think "No they won't. At this point that would be so farsically ridiculous, even for PALM"

Then...

RE: wait? no? I mean? oh...

retrospooty @ 8/13/2007 7:50:11 PM #

yes, its almost painful to watch anymore.

The support page wording has changed minimally

SeldomVisitor @ 8/15/2007 6:47:26 AM #

Nuff said.

Sprint updater also pulled now

SeldomVisitor @ 8/16/2007 7:12:06 AM #

-- http://blog.palm.com/palm/2007/08/treo-700-series.html

RE: Sprint updater also pulled now

Poopie @ 8/16/2007 12:18:45 PM #

Next thing you know, Palm will start releasing firmware *DOWNGRADERS*

USR Palm Pilot 1000 --> Palm Pilot Professional --> TRG SuperPilot --> Palm IIIc --> Palm V --> Palm M505 --> Palm M515 --> Tungsten T|2 --> Treo 600 --> LifeDrive --> iPhone

Palm Software on sale