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RE: Great review, Ed
-Start with a HandEra 330
-Change the screen to 320x400 or 420 or something, so that it can use pixel doubling instead of emulation, although emulation works cool
-Give it a m505 type reflective screen. I know a lot of people don't like this, but the HandEra would have unacceptably short battery life otherwise if you're using CF, SD, and the serial port
I still like the 330 a lot, and once again Ed, great review.
Peace Out
Alan
HandEra is screwed
1) Ugly case. Why didn't they just keep it simple and use a plain black case like everyone asked for?
2) Monochrome screen. The future has arrived and it's in color. Once peolpe start seeing the new color PDAs like the CLIE N710C, not many of us will be willing to accept monochrome. Color is one of those things that you don't realize how much you want until you get it.
3) Potential problems with scaling. Why would any developer bother to recode their apps to support a PDA that is only going to sell a few thousand units? Not being able to use an application like, say, DateBk4 is reason enough for a lot of people to bypass the HandEra 330.
4) No user-accessible FlashRAM. It's ironic that the company that makes FlashPro and FlashPack was too cheap to bother providing enough Flash to allow users to store programs in Flash memory.
5) Size. This PDA is just too big for many people to comfortably carry.
They should have listened to the members of the TRGPro Users Group on Yahoo Groups that have been saying for months what would have made a PDA that would sell.
RE: Great review, Ed
Sure color is nice, but at $449-$500-plus dollars! The HandEra is quite less expensive.
The FlashRAM makes no sense with having two slots for storage! Why use internal Flash with two types of storage? This makes no sense.
The H330 will be sold in Office Depot, I understand, which gives it the kind of push and visibility the TRGPro never had (yet deserved).
I think it will sell very well.
RE: HandEra is screwed
The 330 will appeal to a few engineering types only.
Strike 1: TRG's previous medical customers won't be caught dead with such an
unprofessional-appearing device no matter how much you might want them to succeed.
Strike 2: Their previous vertical market (sales) customers are going to find there are
several cheaper, more rugged alternatives to the HandEra 330. ($150 m105s are a lot
easier to sell to a company than fragile $300 HandEra 330s.)
Strike 3: Even if they started selling 330s in your local corner store, they lack the ability to
appeal to the typical PDA buyer. Do you really think that Joe Schmoe cares that they have
both SD and CF cards? Or would they prefer a small, cool-looking PDA or a handheld with a
nice color screen? Guess.
Battery technology has already reached the point that a single charge can provide color
devices with over 10 hours of runtime. Not many users really need more battery life than
that. People who claim that the 20 - 30 hour runtimes of monchrome PDAs are essential
to most users just aren't living in the real world.
HandEra will sell a few PDAs over the next 2 or 3 months, as former TRGPro owners upgrade
to the 330. Fluff reviews like this one may convince a couple hundred other people to take
the plunge. But once real people start seeing the PDAs in action in the REAL world, (how most
PDA sales happen)you'll see what a big mistake HandEra made when finalizing the 330's
feature set.
I like HandEra, and even bought one of the first TRGPros they ever sold. I watched them
make a series of pathetic attempts to market the TRGPro to regular consumers, insisting
all the while that they didn't need to sell to consumers, because their primary focus was
the vertical market. Little did they realize how quickly their precious vertical market could
disappear. It's sad to see bad management decisions wreck a good company.
I've seen all of the Palm OS PDAs that will be released this year, including the new Handsprings
and Palm's VIIx successor. I am putting my money on Sony and Handspring. I would not be
surprised to see Palm bought out in the next 6 months and HandEra may end up going under
due to their stubborn refusal to accept what the market demands. "Cool" features like a fancy
new screen are useless if they end up bankrupting your company. Ask people who know the
industry what their HONEST opinion is of the 330 and you'll hear: it's a well engineered PDA,
but no-one expects anyone to actually buy them. HandEra is so small that they will be unable to
get a color model out before Spring, 2002, and by then it will be too late. HandEra should have
done some usability clinics and hired an industrial designer before they relaed this engineering
project-cum-PDA.
How long will HandEra survive?
I can't believe they didn't at least use a plain black case. This thing looks like it was designed by a pocket
protector-wearing dorky engineer.
You people are idiots
1) The HE330 has tons of features that have NEVER BEFORE BEEN AVAILABLE IN A PALM OS DEVICE. Read that again. Features that should have been there before, like virtual graffiti and high resolution.
2) The HE grabs the attention of people who want solid features and also must have Palm OS. People who want expansion. People who have $ invested in Palm III addons. etc etc. So much attention that HE is having trouble filling all the orders.
3) Color, color, color (shut up already!) GOOD color (not m505 color) is expensive, shortens battery life, and makes for a huge sized PDA. Those are just the facts of our time. Until technolgy makes a super-small color screen with little power draw, companies hands are forced. Do they alienate their business customers by going with expensive color screens, or do they go with existing technology?
4) Yes, the HE is ugly, but it's not really hat bad in person. I'm not "revolted", as people would like you to think, by looking at my HE. Actually, for the people pushing for all black, you have to be crazy. It's the black plastic that looks bad, not the crome. The crome is not as slick as the silver Visor Edge, but it's damn close.
Anyway, if you're damning the 330 just for it's formfactor, you don't understand the legions who want the 330's feature set.
Good Job
What I will miss most is a list of how various apps perform on the H330. I can tell all would-be buyers of H330 will be keen to know about this.
No doubt the H330 offers the best value of money, not to mention the investment I would save in all the peripherals. It is really an outstanding engineering piece of work. But I am quite disappointed to note that the Li-ion battery would be available at the same time the units ship. For us outside USA, this will mean double shipment cost and long wait. Besides, we would be keen to know if the AC supply is 110V/240V compatible. I read from one note relaying a reply from Handera's that it is, but a confirmation will be grateful here.
Any idea when part II will be available ?
Francis Lo
Hong Kong
What happens when......
RE: What happens when......
RE: What happens when......
Very comprehensive review
RE: Very comprehensive review
RE: Very comprehensive review
USB anytime soon?
RE: USB anytime soon?
HandEra simply couldn't ignore a good portion of their potential market. This is especially true when considering that USB doesn't add any additional capabilities over a serial connection besides speed of HotSyncing.
Also, adding USB would have required them to redesign the serial port, which would have removed one of the 330's most useful features: its backwards hardware compatibility. The device can use all clip-on peripherals designed for its predecessor, the TRGpro and the Palm III series. For companies that have already invested in large amounts of expensive equipment, like wireless modems, this can be a major selling point. This can also be a selling point for consumers who would like to keep their investment in III series peripherals and were irritated by Palm's abandonment of the Palm III form factor.
Notice that a large number of other comments here are about whether the H330 will work with this or that III series peripheral.
Maybe someday they'll move to USB, but only when it gets more firmly entrenched into corporate America.
---
News Editor
Palm Infocenter
Could it use Palm's USB cradle?
It wouldn't be much of a speed gain, but if you're a Mac user...
Jon Acheson
RE: USB anytime soon?
So it looks like the 330 can speak USB (after a fashion).
Chris Jones
RE: USB anytime soon?
Hmm, don't forget that USB devices are much easier to configure for people who don't know anything about serial and COM ports.
RE: USB anytime soon?
Voice Recorder Format
RE: Voice Recorder Format
RE: Voice Recorder Format
Also, I've heard that playback on the H330 is supposed to be good enough to use with voice recognition software but I don't have any to try it with.
---
News Editor
Palm Infocenter
RE: Voice Recorder Format
RE: Voice Recorder Format
RE: Voice Recorder Format
--GrouchoMarx
RE: Voice Recorder Format
RE: Voice Recorder Format
Cheers,
Halfmoon
PS: [my 2 cts worth]
Personally, I love the HE's frankenstein approach, and the sound feature does 10x more me than color!
All you people talking about color and sexy cases must be MAC users. Get over it!
And all you people complaining about size, have you looked at one of those dumb Visor's?? Talk about big and UGLY! Not to mention a proprietary (insert "expensive") Springboard.... Give me a break!
RE: Voice Recorder Format
is there any tool for that if any.tahnkx in advance
venkatesh
compatibility
- Only 2 MB may not take full advantage of OS 4 which the m505 has 4 MB if I am not wrong. This probably means no USB support.
- Handera reply to my email and said that the PalmPix camera from Kodak will work only AFTER the folks at Kodak ugrade their driver, as of now, they will fit (form factor of Palm III) but WILL NOT work. Can some of the readers please write/email Kodak and ask them to upgrade the drivers please, if you're using PalmPix.
Gracias mucho.
RE: compatibility
In this review, Ed said the Palm Pix camera works fine.
RE: PalmPix
Since reading this comment, I've actually tried and this person is completely correct, there is some incompatibility that makes taking pictures impossible. I've since removed any reference from the article and I apologize for my slackness. Thanks to the original poster for not raking me across the coals as I deserved.
I've also sent an e-mail about this to my contact at Kodak. When I hear back from her, I'll let you know.
---
News Editor
Palm Infocenter
RE: compatibility
It would be nice though if all the PalmPix owners could pester Kodak to come out with a version of their software that takes advantage of the high res screen and possibly other features.
One thing I would love with my PalmPix is an audible alert that goes off just prior to taking a time delayed photo. This would work even better with the Handera's speaker.
RE: compatibility
I just tried it myself on my 330 and PalmPix, and the picture came through fine.
--GrouchoMarx
RE: compatibility
I just sent a coment to Kodak asking for this.
The link is:
http://www.kodak.com/cgi-bin/contact.cgi
If anyone owns a PalmPix III and is planning on buying a H330, could we all send a note to Kodak to help speed up the process and ensure that it happens.
even if you don't plan on buying one, you could help those of us out that do ;)
RE: compatibility
Great review...more questions
Now I need to decide between the 330 and a Visor Platinum or maybe a Color Sony Clie.
I'm currently using a Vx with an Omnisky but I'm looking for some of the features that the 330 is offering: voice recording, better resolution and expansion capabilities.
I tried the 505 but I took it back. For a few reasons. 1- The screen worked ok, but it just wasn't what I thought it would be. I understand the need to balance brilliant color and battery life...It's right for some people (a friend of mine LOVES it) and not for others. 2- No accessories. Suddenly my keyboard, travel unit, and OmniSky became worthless. 3- My battery was at about 1/2 after two days of steady use. Maybe that would have tapered off after the initial novelty wore off, or maybe it wouldn't?
I have a III series keyboard and travel sync cable so the only thing I'd have to figure out is how to supplement my OmniSky fix.
So, I have a couple of hardware questions:
Does anyone know if the Minstrel for the III series will work with the 330?
Does anyone know if the Socket Solutions cellular modem adapter will work in the 330?
If I had a 330 this is some of the software that I would want test:
DateBk3/4
Listmaker
AvantGo
BugMe
iSilo
ThinkDB
I wonder if we could substitute the regular keyboard for a virtual Fitaly keypad?
RE: Great review...more questions
RE: Great review...more questions
Great Ideas
Keep up the great work HandEra!
Tell me when the left handed version is released
RE: Tell me when the left handed version is released
While I'd prefer a separate design...realistically speaking I am just happy to have a jog dial at all! :)
RE: Tell me when the left handed version is released
For reading, a whole bunch of taps aren't necessary so one could just hold the phone in the left hand.
Another Lefty,
David in Pflugerville, TX
RE: Color
Actually, you won't miss the color.
I'm a Palm OS developer with an application that makes very heavy use of color. I thought the same thing until I was loaned a 330 at a trade show last week to demo my software.
I was astounded. At least in my app, the sharpness of the display more than compensates for the loss of visual information conveyed through color. I will be very soon making the necessary tweaks to use the entire screen, and am really looking forward to the end result. With the fine-resolution display and the memory flexibility it's a good probability that the HandEra 330 will be replacing or at least joining the Palm IIIc as the recommended platform for the app.
RE: GO COLOR OR GO HOME!!!
Would you rather have a DIGITAL Black & White TV or
RE: GO COLOR OR GO HOME!!!
RE: GO COLOR OR GO HOME!!!
--GrouchoMarx
I predict in 3 yrs B&W PDA's will be as available as B&W TVs
RE: I predict in 3 yrs B&W PDA's will be as available as B&W
But let's compare apples to apples instead of your apples to...I don't know, mangoes?...example. Television is VIDEO--moving pictures. PDAs are not inherently designed to show this. They can be adapted to do so, but it's not their [B]main[/B] function. PalmOS devices are really not designed to show video, although as they develop further, this capability is enhanced. As a result, comparing a color TV to a B&W yields a greater difference than comparing a color PDA to a B&W. Don't get me wrong, color's a great feature on a PDA, but it's not as big a deal as it is on a TV.
Now, it's obvious from your posts that you prefer color and would only consider a HandEra 330 if it contains color. That's your prerogative, but please spare us the idiotic "Go Home" messages and inane predictions.
I like Color, SmalSize, SD, Advanced OS, Recharge Slim Batts
RE: GO COLOR OR GO HOME!!!
RE: GO COLOR OR GO HOME!!!
RE: GO COLOR OR GO HOME!!!
BUT how many B&W PC's do you see out there today for sale???
RE: GO COLOR OR GO HOME!!!
RE: GO COLOR OR GO HOME!!!
I still have to find a good use for color. I am generally too busy to play games and monochrome works just fine.
I have a jampacked pc at home if I want to do stuff with color.
Making pictures with a PDA+add-on? No thanks, I will stick to a high-res camera.
Color datebook ? Never saw the need for that
Just face it, not everyone needs color devices.
This color issue is similar to questions related to the Sony Clie, wherein people question the memory stick being proprietory and "we would never buy this". There will be a market for the Clie. Not for everyone, I agree. Same as for the Handera.
If you don't like monochrome devices, why do you even bother reading the review/articles related to monochrome devices? You also don't walk into an electronics store and look at the B&W TV's right ?
To each their own...
Autometic
RE: GO COLOR OR GO HOME!!!
With the TV, over time color became more popular (naturally), so developers worked harder to make color screens that were clear enough and cheap enough warrent purchasing. That, and pictures in color were just "better"- easier to see, more acurate to real life, etc.
However, color for a PDA is a different story. Color adds weight, shorter battery life, and is more expensive. Sometimes the screens are even harder to read in certain low-light conditions. These drawbacks are obvious to people when weighing their decision. They have to choose between color and what I've mentioned. Most likely, if the drawbacks didn't exist- people would say "hey, why not?" and go with color, just like they do with TVs and monitors.
Color will definately come, and people will want it. But for right now, too many factors weigh against color for the masses to go out and buy them.
size
RE: size
I hate the housing color
Then they should have used a more professional color like black or they dark gray used in the Palm IIIx. I don't like the cheap silver color. Why did you have to do this HandEra? The rest of the device ROCKS!!
RE: I hate the housing color
RE: I hate the housing color
RE: I hate the housing color
RE: I hate the housing color
RE: I hate the housing color
RE: I hate the housing color
What can i say? It's not that great, but you get used to it.
Hopefully HE will get it right in the next version (and now doubt they will- HE people are all over these forums, and for once we have here a company that listens to what people want..)
RE: I hate the housing color
If you try hard enough, you may even earn some $$ selling your housing.
ED, TealMovie Update!
RE: ED, TealMovie Update!
--GrouchoMarx
RE: ED, TealMovie Update!
RE: ED, TealMovie Update!
RE: ED, TealMovie Update!
zhangy
zsnow@371.net
Color is a Minority
RE: Color is a Minority
Hmmm... Let's see... The new PalmOS devices released this year were: the Palm m105, the Visor Edge, the Sony PEG-N700C, the Palm m500, the Palm m505, and the HandEra 330. That's four B&W devices and two color devices. :P
RE: Color is a Minority
BTW: It's even funnier that you are defending a person who started the thread with "GO COLOR OR GO HOME!!!"... yeah, that's not oppressive.
Dude, you crack me up. =)
2c
RE: Color is a Minority
RE: Color is a Minority
RE: Color is a Minority
RE: Color is a Minority
> which is all color devices except for the Handera.
If you restrict it to Palm devices released in the last 2 months, you still have to include the m500 and the Edge.
Edge - b&w
m500 - b&w
m505 - color
330 - b&w
Clie - color
RE: Color is a Minority
RE: Color is a Minority
RE: Color is a Minority
The Palm m10x and cheapest Handspring devices will sell more than all of the above devices combined. They are all B&W.
RE: Color is a Minority
Price AND the fact that there are many people out there who don't apparently need color.
Color PDAs are going to take over in 2001
Palm m505
CLIE N710C
Visor Twist
The only monochrome PDAs that will still be selling by the end of the year will be el cheapo models like the Palm m100 and m105.
RE: Color PDAs are going to take over in 2001
Color is good. I like color. But b&w's day isn't over yet. Color still adds to too much cost for many people. Later when the price goes down color will have its day. I don't think this will be before 2002.
RE: Color is a Minority
When can we get one?
Jason
RE: When can we get one?
I heard about some people who pre-ordered from online stores getting them already but if you haven't ordered one yet at all, I think you're stuck with waiting until the full release.
RE: When can we get one?
Jason
RE: When can we get one?
---
News Editor
Palm Infocenter
RE: When can we get one?
Jason
RE: When can we get one?
I've come this -><- close to getting an M505 or color Clie instead, but I keep telling myself to hold off because the CF, high res, and virtal graffiti are things that I really want. In the meantime, I have to deal with my scratched Visor, which doesn't like my graffiti input anymore.
So for now, my III titanium case sits empty, my III floating point stylus has no home, and I hope my Cirque keyboard doesn't arrive before my 330!
Color
RE: Color
First off, it would be impractical to have a B&W monitor with a desktop - they just aren't commonly sold that way. You would have to go out of your way to find and purchase a B&W monitor.
Secondly, on a desktop PC you are running off wall current, so you don't have a power consumption issue with color. If you will recall, the first laptop PCs weren't available in color, either.
Thirdly, as has been already expounded above in this discussion, you are comparing apples and oranges. The uses for a handheld are still much more narrowly focused than those for a desktop PC, and frankly, color just doesn't matter in a handheld for most of us.
Does that mean that those of us "willing to live without color" are *against* color? No! It mostly means we're against spending a lot of money on something that doesn't fulfill our needs, or does so poorly at this point.
If and when color PDAs hit the same price point as B&W with the same kind of battery life while having the features and compatibility we want, we'll happily purchase color PDAs. But until then, we're not going to spend more money for less features so we can win some kind of first adopter geek award.
RE: Color
If you want color (for your games), then buy a Game-boy/Play-station/whatever.
Leave us serious business people alone and go pick on another topic. It is getting tiresome.
I'm a "serious business user" too and I want COLOR.
RE: Color
The Handera is here to stay, and it is monochrome for those who still don't know it. It is NOT color!
What do you try to achieve by continuing to ramble on and on and on about the fact that this is not a color device? People who are interested in the Handera KNOW THIS. You don't have to keep on telling us that.
If you (whoever you are) don't like monochrome devices, please keep it to yourselves.
Thank god for variation, life would be awfully boring without it.
Imagine everyone driving the same color/model bicycle, living in the same style house, restaurants all with the same boring menu, same clothes, same hairstyles......... OOPS, I forgot, this already happened during the cultural revolution in China. Ah well, maybe we should try this in the developed world where people just think that whatever they like must be good for everyone else too.
Sorry Mao, not for me...
RE: Color
We have the current Handera330 in test and he is performing excellent - a ideal Palm alternative for the business channel indeed.
A roundet product which shines on all corners - the screen is very nice - colour is not a mayour concern at the commercial user. Its more a combination of price and really important add ons which work intuitive and crashfree - all this we found in the handera - a complimentary 3rd party item to the 500 series.
Good that the Palm world remains so diversified - and not "Mao like"
Boris
RE: Color
2. I am a heavy word processor user--my present Palm III (old model) and fold up key board replaced portable computing because I was tired of lugging a portable computer around. But obviously tracking changes in documents is hard to do with the old softwear. The HandERa 330 looks like a potential way to address this problem. True?
3. The Palm III is at the very outer limit for me from a size standpoint; is this model smaller or larger than the Palm III?
Bear
Interesting email reply from Kodak
If you should have any other questions, please be sure to revisit our site as we are continually adding information to enhance our support. Or phone your regional call center - in the US (800) 235-6325. Our representatives are available to speak with you Monday through Friday from 9 a.m. to 8 p.m. Eastern Time.
Kodak Information Specialist
D&AI Technical Support daitech@cyber.kodak.com
RE: Interesting email reply from Kodak
Appears that the problem is display which Handera has a SDK for.
I urge Kodak to do this as I have used the Palmpix a lot on my TRGPro for unplanned pictures. I would like to continue doing so.
I would expect that other business professionals do the same.
Also, is the Palmplix normally fuzzy away from the center of the picture. Mine is, and that has been the major disappointmetn with the camera.
Silly question on expansion devices
HandEra is currently really interesting to me because of the screen (additional space and soft graffitti) and its port compatibility with my old palm pro devices (gotype keyboard, modem, etc.) The office programs are also a money-saving bonus.
Palm Pilot pro just died.... oh no!
Thanks for the review!
TOC:
intro/tips
battery usage
application compatibility w/ autocf
quickoffice
I've had the Handera for three weeks now.
replaced calc button w/ bigclock.
note: b/c there is no silkscreen, the calc icon
gets replaced by bigclock icon!!! :oD
make sure direct serial is set at 115.2kbps!!!
note: default was less than 115.2kbps!!!
compatible w/ lexar 4x CF cards
while testing out autocf, voicepad and backlight.
I predict that under regular usage, the batteries
ought to last 4 weeks.
Trying out the improved formula energizer batteries.
Using it for a week now, and looks like they will last
for 4-5 weeks.
Will test maha powerex 650mAH NiMH next month. Since
they claim to last at least twice as long as alkaline
batteries, I'm hoping they will last 6-8weeks.
Will be testing Med. databases w/ autocf next week.
Will test 3rd party launchers...
Using the following apps.
Avantgo (daily)
BigClock (daily alarms)
Eudora (daily)
Mapopolis (3-4 times a week)
Quicksheet (3-4 times a week)
TealDoc (only tested it)
Wordsmith (daily, also used to update memopad .pdb)
After much trial and error, I've got the following
applications to work w/ autocf:
avantgo (only avantgo.prc & mobilelink.prc in autocf)
bigclock (only store .prc files in autocf)
Eudora (ditto)
Mapopolis (ditto, plus maps can be stored in autocf*)
Quicksheet (only store .prc files in autocf)
docs can be stored in autocf, but readonly
TealDoc (ditto)
Wordsmith (only store .prc files in autocf)
* amount of maps in autocf must not be more than
available free ram space.
major flaw in current autocf v1.1 is the inability
to save programs in custom categories.
very unhappy w/ the fact that quickoffice *requires*
microsoft counterpart to convert to .doc and .xls
format. So cannot use star office :o(
screen review
of all programs. Especially todo list where
show due date/categories/priority can all be
enabled and still have enough room for the
todo list.
For me, the 2nd smallest font is easily readable.
(in normal lighting situations or w/ backlight).
I have 20/20 vision and unless the Clie 760 has
a better screen (better contrast) than the h330,
the 320x320 resolution will not be very practical.
autocf -> autocard
autocard, then its most likely that
they will be licensing it from handera.
personally i'd save the $100 and go
with a mono color screen. i've tried
the iiic, ipac and 505 and do not think
the current processor/powersupply/cost
justify the benefits of a color screen.
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Great review, Ed
This is a terrific machine that Palm itself should have produced at least two years ago. Maybe now, with all their financial woes, they will finally consider this point of view.
As for me, I now would like to have color, so I'm waiting to see the Sony CLIE N710C.
But good luck and great sales to HandEra! They deserve the success they have for this fine piece of engineering.