Visor Disappoints on Win 2000 USB drivers
With the recent release of Windows 2000, many Visor users thought their USB prayers would finally be answered. Not so. Many people have been using beta versions of Windows 2000 for over a year, and have had the final code for some time, however Visor users have not been able to use their USB cradles with Windows 2000 for lack of a driver. Handspring Technical Support had been replying to Visor users with cryptic emails, sometimes saying that USB drivers would be available soon, sometimes referring to an ongoing beta test, sometimes actually stating that USB drivers would be available on February 17th along with the release of Windows 2000. After what I am sure must have been a deluge of emails begin for the drivers on the 17th, Handspring posted the following to their website:
"Windows 2000 Compatibility
On February 17, 2000, Microsoft™ released a new operating system called Windows 2000™. The support for USB in Windows 2000 is based on a new USB architecture. Given this, the drivers that are included with the current version of the Palm™ Desktop that is included with the Visor™ handheld, are not compatible with Windows 2000. The new USB drivers to support synchronizing the Visor with Windows 2000 are currently under development. Handspring will post an updated version of the Palm Desktop that includes Windows 2000 support in March 2000."
It appears as though Visor users will have to continue to wait, either delaying their upgrade to Microsoft's new OS, or continuing to use a serial cradle with Windows 2000, defeating one of the major reasons to purchase a Visor over the many 3com offerings.
Article Comments
(5 comments)
The following comments are owned by whoever posted them. PalmInfocenter is not responsible for them in any way.
Please Login or register here to add your comments.
Comments Closed
This article is no longer accepting new comments.
give me a break
sorry handspring, that's 2 strikes. one more and you're out.
Yea Dennis
Windows 2000 Drivers
RE: Windows 2000 Drivers
Latest Comments
- I got one -Tuckermaclain
- RE: Don't we have this already? -Tuckermaclain
- RE: Palm brand will return in 2018, with devices built by TCL -richf
- RE: Palm brand will return in 2018, with devices built by TCL -dmitrygr
- Palm phone on HDblog -palmato
- Palm PVG100 -hgoldner
- RE: Like Deja Vu -PacManFoo
- Like Deja Vu -T_W
Don't blame Handspring
If Microsoft changed the USB API, it's going to take some time to rework it. Personally, since Microsoft couldn't get USB to work under NT, I'm not suprised it is less than standard under W2K.